All reviews

Rating Breakdown

  • 5
    89% (2,244 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,466)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2022

Jennifer was so helpful and quick to answer all my questions. I have reached out to her once again, and again she has been able to help me a lot! This means a lot for a business to work with efficient people! In the beginning I have faced a lot of issues and didn't get where I wanted to, so I asked for help and everything got resolved super quickly. I highly recommend!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ajdin, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 1, 2023

Ottima app, assistenza live velocissima e super efficace per risolvere problemi o per supporto. L'interfaccia è molto smart. La consiglio ! Ho avuto modo di parlare con Cris, in pratica una consulenza di Wordlwide selling gratis. Super

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

April 6, 2022

very helpful and kind to me helping me in solving a cart currency problem thanks a lot for your Effort

Using app

26 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi Galal, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

April 6, 2022

We had some startup issues due to previous use of other translation apps. Jane has been a great help to me. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tom, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

April 6, 2022

Wir waren wirklich lange auf der Suche nach einer Übersetzungsapp für unsere Shopifyseite und Language Translate & Currency kann ich nur empfehlen. Neben eine automatisierten Übersetzung kann man auch noch manuelle Anpassungen vornehmen. Außerdem ist der Service super schnell, hilfsbereit und sehr freundlich! Kann ich nur empfehlen.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Stefanie, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 6, 2022

Sehr toller Service und sofortige Hilfe. Man wird durch sämtliche Schritte durchgeführt. Vielen Dank.

Using app

35 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Stephan, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

April 5, 2022

It works really well. The few things I didn't manage to do were fixed very quickly by their nice support. Thanks Johnson!

Using app

About 22 hours

Total reviews

18

Average rating

4.6

Developer Reply

Hi Dirk, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

April 5, 2022

SAV au top! rapide et efficace. J'attends de voir pour passer à la version supérieure mais qui reste encore un peu trop chère pour moi.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Florian, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 5, 2022

I've just installed this app and cannot say much about it. However, what I can say is that they have the best customer service on the market. By the moment you install it you get a step by step help via chat, very helpful and accurate. I am sure that the app will perform as good as their customer service!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi Pedro, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

April 5, 2022

So far the setup has been easy, although it's a bit confusing how to integrate with Shopify Markets. The Tech via Chat was very patient and had me up and running in just a few minutes.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lori, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

April 4, 2022

The response of the support team was very good. I use the app from now on, but it seems to work fine. Thanks for the quick response!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 5, 2022

Muy buena para lo que necesito, ayuda super clara y precisa. Permite edicion manual de los productos, pero no de los precios. Te deja editar algunas cosas si y otras no, es muy practica

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Carolina, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. For editing your pricing on default currency, please edit it on theme, because our app is not authority to do it, it's totally controlled by theme. Hope you sympathize for us. Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

April 4, 2022

Virkelig super service - selv sent om aftenen. Mange muligheder - bedste app at bruge til oversættelse.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mille, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 4, 2022

Käytän tätä apuna verkkokaupassani. Parasta oli Danten antama tekninen tuki asennusvaiheessa . Sain sen itse liitettyä Shopify pohjaiseen verkkokauppaani hänen avullaan. Ilman apua en olisi onnistunut. Kiitos!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jari, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

April 4, 2022

This app is exactly what I needed! I had a few minor issues trying to synchronize with my shop, but Molly and Jennifer were right there to help me out! If only all other apps were this easy and had great customer service like this one, we would have more time to fill in our orders! Thank you so much!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Dominique, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 4, 2022

Really helpful and fast support. So far it covers our business needs, so we are excited to see how useful it will be.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jeanette, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 4, 2022

Amazing app and amazing support from Jen. This app is friendly user and covers all I need to launch my e-commerce business in several languages. I always got a quick and accurate support from the team I strongly recommend this app !

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Antoine, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

April 3, 2022

客服回應速度極快,且態度親切、良好。如果有越南文翻譯需求更是強烈推薦。安裝簡單、網頁反應確實。其他使用者評價也很好,之後拓展市場會想升級更高級的套餐。中文要打一百字心得真的滿多的。希望對其他使用者有幫助!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wui, Here's Neil. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

April 2, 2022

Great job by Dante, amazing Customer Service, I'm now on the right track and loving the Transcy app !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Darcy, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

April 2, 2022

Toller Live Support bei der Einrichtung! Hat super geklappt und ging sehr schnell. Echt empfehlenswert!

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Oliver, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency