All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (115 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2022

The help is excelence, she is the best! She could help me with everything and knows all of the information.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rubén, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

A very simple and easy to use app with all you need for translation. It also has an amazing support team in case you need something extra.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Vadim, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

great looking app with a lot of features and the support team is amazing, they helped me with a custom option. I am really happy with this app. :)

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Stephanie, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

Nice app works good and support are very nice and patience , the only thing that need learn how to use

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tommy, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

I use the app to help me to translate the language and the currency. Flora and the team provide fantastic customer service. The support team is very nice, helpful, and highly efficient. They help me explain and resolve the issues. Recommend this app.

Store

feajoy

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Layla, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

April 21, 2022

I liked how it is simple to use and self-explanatory. The customer service has been great and quick to response.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy. We would like to thank you for your review. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

April 11, 2022

Technical support given by Nancy is superb. I have to check the translation quality However. Two thumbs up for the support!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Thanuja, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

April 11, 2022

Il sistema di supporto e assistenza si dimostra essere molto utile e chiaro perché ti segue passo passo nella gestione e nella modifica dei parametri desiderati con immagini a supporto del percorso da fare per raggiungere le informazioni desiderate.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Florentina, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

Lisa is always there when needed, she responds very quickly and takes problems very seriously. The technical team is very professional and efficient. It is the best Application available on Shopify. I highly recommend it. A big thank you to the whole team of "Language Translate & Currency".

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Mohamed, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 9, 2022

the staff is very kind to help me solve lots of problems. they have solid skill. I am happy with their service. Thanks!

Store

KissPaw

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 9, 2022

Support from Jennifer and Johnson was perfect, they did exactly helped me with what I needed! Now the embedded function is working and showing nicely in the footer.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kees, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Very nice app and good support thanks for your help with my website I am gonna use it for all my stores

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alberto, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Transcy works well and their support is very good! I didn't like how the billing plans changed so I may be on the lookout for another app but they are still good for now.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Caylea, I'm Mirabel. It sounds like you had a good time with us. As you mentioned that " I didn't like how the billing plans changed so I may be on the lookout for another app but they are still good for now", I seem not to catch your point, as I have seen that my colleague is following your case, please let them know if you need further support. Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Really easy to use. Quick response when I needed help. All the app is clear and installation is quick.

Using app

10 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Michael, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Awesome app it translates quickly and easily and not just certain areas of the whole site the entire thing. Zenny from fireapps was very helpful.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi Jeffery, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

I am really proud to recommended this APP , it's really useful and their support is very remarkable . especially thanks to Nancy for her quick support and advices. totally satisfy to deal with this APP. it is just excellent !!

Store

TEMPASY

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mohamed, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

Installation de la traduction automatique sur mon site shopify effectué par un opérateur super rapidement

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Celine, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

So far so good, the customer service is fast, efficient and helpful. Very nice people. Thank you very much Jane!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Carlos, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

Utilizzo la loro app da mesi e sono più che soddisfatto. Non rallenta ne ostruisce il sito, traduce rapidamente, molte funzionalità utili e l'assistenza è rapida ed efficiente. Tutto ottimo, consigliata!!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Andrea, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

非常好,服务态度很好,感谢感谢感谢 非常好,服务态度很好,感谢感谢感谢 非常好,服务态度很好,感谢感谢感谢 非常好,服务态度很好,感谢感谢感谢 非常好,服务态度很好,感谢感谢感谢 非常好,服务态度很好,感谢感谢感谢

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jane, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency