All reviews

Rating Breakdown

  • 5
    92% (5,462 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (43 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2022

I used this app to translate my site and it works pretty well the support is also very good and fast -thanks Annie

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Valtteri, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

nice app and works as expected, many thanks to the support team for being very helpful and supportive

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Motasem, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

Best support I've ever seen. helpful and I'm happy that I have an experience with this app. 10/10 for sure.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ibrahim, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

Super schneller und von der Qualität sehr guter Service und Support! Molly war direkt zu Stelle und hat uns sehr geholfen

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vincent, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

It works well. The customer service team is always willing to help you to improve the website and its functionalities.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Guillem, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

Really helped me well with their support and i would recommend their services to other people definitely

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jur, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

I got the free-version and without knowing, I was contactedvia chat and immediately helped to install it all correctly, because I had some settings not properly set up and the help was wonderful, and it worked and so far i'm happy!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alexandra, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

Love it! best app for worldwide selling. 5 STARS. Have try many different apps. But this is the best app i have found.

Store

PITANI

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Giovanni, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

I got so much help with everything. The best support i´ve ever got! If anyone thinks about installing, you should!

Store

Pime

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Florian, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

Jaxber from the chat was very helpful and comprehensive! Him and the technical team were super reactive and efficient, if I have a problem with transcy or if I have a request they're here to help, I appreciate that thank you!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alexandra, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Nov. 18, 2022

Vani helped me with my issue and was quick to correct and set up everything to my specifications. I'm impressed with her kind manner and capability to help me. I'm very pleased with her and all of your staff. (Thank you so much and I highly recommend this Transcy AI App.)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Orlando, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Nov. 17, 2022

Onecommerce customer service worker Eloise was really really nice and helpful!! She was really fast in replies and responsive. Understood what I said very well and helped me throughout the process very well too.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dohyung, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Nov. 17, 2022

Amazing app and even better support. Amazing interface and very useful. Really recommend it for e-commerce.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Maksims, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Nov. 17, 2022

Best costumer service ever! They take the time to help you out, they also suggest you many things. You don't have to ask, they offer themselves. Totally appreciated.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi David, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Nov. 17, 2022

Unlimited word translation and easy to use, but I would like it to take a copy of the default in case you want to go back to the default and they have really great customer service.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Nov. 17, 2022

instantly response, and very helpful support! John de OneCommerce is the best, without him I don´t think i would be able to set it up, very nice to me, everybody should be like him.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tatiana, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Nov. 17, 2022

The support team is always available with anything you need. Neville helped me with setting a new language on my store

Store

PENDI

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi JIA, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Nov. 17, 2022

I needed this app for language and currency of course and i have Mr. Lee to help me with numerous problem. Great guy ! Great service ! Thank you !

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Nov. 17, 2022

Had a very easy time integrating my app with this store because of Jaxber! He walked me through all the steps, was very patient and made sure everything was working correctly.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Nov. 17, 2022

Very helpfull staff members. I think the app is very good and translates everything automatically. good app

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Francois, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce