All reviews

Rating Breakdown

  • 5
    92% (5,462 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (43 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2022

The quality customer support team, help me do the settings and tried to fulfill some of my requests regarding the design of the embedded area, making it the same as my initial web design. Many thanks.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Here's Peter from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Peter Transcy by OneCommerce

5 / 5 Share

Nov. 16, 2022

I use this app to translate my website in 4 languages. I love how easy it is to use. Sometimes I am weary to use the sync with Shopify button because it has happened in the passed that I need to go back and re translate some sections. But in general it works great and the staff is great as well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tatjana, I'm Enzo from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Enzo Transcy by OneCommerce

5 / 5 Share

Nov. 16, 2022

Thanks, Aurora, she is very professional to set up our store step by step, you can enjoy a high-quality experience, thank you!

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Marie, I'm Frederick from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Nov. 16, 2022

The support staff responded very promptly and solved the problem easily. It is worth recommending. The attitude is also very good, and the software is easy to use, easy to learn, and suitable for us.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shaanx, Here's Levi from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Levi Transcy by OneCommerce

5 / 5 Share

Nov. 16, 2022

Very powerful and solved my conversion problem for multi-country sales, The function is very powerful, and it solved my conversion problem of multi-country sales. Some functions are not very skilled, but their customer service will help me solve these problems online in real time, so it is very convenient to practice.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Nov. 16, 2022

Zenny was helpful and kind. The app works perfectly and its' functions are complete. Thank you very much!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jacob, Here's Kelly from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

Come posso dire... Semplicemente Gentilissimi, cordiali e cortesi con tutte le mosse che fa per aiutarti a raggiungere il tuo obbiettivo. Disponibilita immediata.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Antimo, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

Excellent attention, Dory is super friendly and with 5-star attention, she attended to all my concerns. Without a doubt, a very nice and pleasant experience

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

Perfects app and amazing and fast support. In one day 5 languages was set with Transcy support!!! Recommending

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Karolis, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

I used this app to get help activating the language change on my website. It was a very fast fix and I didnt have to do much myself, which I liked. The customer service is amazing.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Henri, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

le service client est parfait, ils m'ont vraiment aidé à activer l'application et l'installer. FKLVKFVNFFFFFFFFFFVVVVVVVVVVVVVVVVVVVVV

Store

Ossmo

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ossmo, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

Amazing support team. Highly recommended App. No experience required to get the integration setup on your website.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Abdulla, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

TBH Lee is the best support on Shopify I ever met! And this translate app is much better than the Translate&Adapt :)

Store

UJoyIn

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

Zenny was amazing she helped me a lot. The translation is really on point. I dont have to manually translate everything on my own.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

I was really helped completely by Shen and it really saved me hours of headaches. Thanks for the great service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

Shen! Thank you for the amazing support. It was super friendly, fast and on the point! Hope every support would be like that!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

The best service I have ever received when installing an app. Shen guided me all the way from A - Z for 2 webshops! Thank you very much.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

Highly recommended, great team and customer services, the best translator on Shopify store , I'm still trying and satisfied

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Mohammed, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

I didn't start using the app properly, it is in the test phase but as far as now, it seems ok and the support (Jaxber from Onecommerce) was good, I solved my issue quickly with them Thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Nov. 15, 2022

Great app !!! Very usefull and efficient with many languages .. .....................................

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce