All reviews

Rating Breakdown

  • 5
    92% (5,464 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (43 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2023

De klantenservice is fantastisch! Grootste gedeelte van de app werkt ook perfect, maar helaas toch niet volledig zonder problemen, waardoor bepaalde functies binnen de winkel wel eens uitvallen. Gelukkig is de klantenservice er altijd zeer rap bij om te helpen en het op te lossen

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Nov. 13, 2022

Excelent suport! Understood very quickly and helped to assemble the settings correctly. It was necessary to add the Latvian language to the store. Advanced option is very easy to understand and editable for each section of the page.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Janis, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Nov. 13, 2022

good app. good service. the new feature is workable for me now. much simple setting than before. thanks.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Nov. 12, 2022

J'aime vraiment cette application et le service à la clientèle est très bon et très rapide et efficace !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Richard, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Nov. 12, 2022

The customer service on this App is AWESOME!! Very patient and efficient with getting back with answers to questions! I highly recommend this app!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Terri, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Nov. 12, 2022

Excelente, app muito eficiente e ajuda em vendas para o mundo todo, já vi outros apps porém não tão bons e funcionais quanto

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Victor, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Nov. 12, 2022

thank you so much mam shen she helped me to add translate on my shopify & fast reply happy with your service

Store

mall99

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi MAHESH, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Nov. 12, 2022

j'ai adoré le service client , jai utiliser l'application pour trouvé une solution pour l'ajout de la langue et la devise et c'était reellement une tres bonne experience je ne regrette pas daqvoire utiliser cette application

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kamilia, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Nov. 12, 2022

Le personnel en ligne est réactif et à l'écoute. Les services sont de qualité. Je recommande cette application.

Store

Ma boutique

Using app

3 months

Developer Reply

Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Nov. 12, 2022

John was a reat help today, he was pleasant, polite and technical well trained. i am really happy with your service.

Store

mamlaka

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jerome, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Nov. 12, 2022

Très bonne application, facile d'utilisation avec un service après vente au top. Je recommande fortement.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Melissa, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Nov. 11, 2022

Wery helpful customer service! Helping with problems and developing our online store as requested. Thanks!

Using app

29 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Eemil, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Nov. 19, 2022

I used this app and it's great. I could recommend it. Also, John and Jaxber from OneCommerce offers amazing customer service!!

Store

Homify

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Toni, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Nov. 11, 2022

El soporte fue muy rápido, enseguida te contestan y te solucionan cualquier problema que tengas. En mi caso no conseguía configurarlo correctamente y en el momento me ayudaron con la configuración.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Andrea, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Nov. 11, 2022

i am very satisfied with the app , there were some questions regarding the use of it but the support help me perfectly

Store

i-cana

Using app

--

Total reviews

4

Average rating

4.0

Developer Reply

Hi Robin, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Nov. 10, 2022

the service was very good and helpful and also very quick. i like it all, thx for helping me to fix my issues

Store

Test

Using app

4 months

Total reviews

10

Average rating

4.9

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Nov. 10, 2022

Merci à Shen de onecommerce qui m'a assité pour paramétrer les traductions sur mon site. Les explications etaient claires et précises. encore merci.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Guillaume, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Nov. 10, 2022

this app is literally the best in its field. in only 2-3 clicks i can translate my website into a lot of different languages. i totally recommend

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi ANON, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Nov. 10, 2022

Great translation app, with good integration with my Impulse theme. Annie was kind and helpful today.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Juan, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Nov. 10, 2022

servizio clienti ottimo, app super funzionale e molto intuitiva, anche se si riscontrano difficolta ci sara sempre un supporto a guidarti passaggio per passaggio

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Simone, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce