All reviews

Rating Breakdown

  • 5
    92% (5,464 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (43 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2022

I loved to communicate with Lee for Support Team, he was very nice, polite and provided great help with installing app for my store! :D I also enjoy using Transcy, works great and looks really good in store! :)

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Dimitriou, Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Nov. 8, 2022

top app , Neville help me to instal and have best best result If you want expand your business around world this is top app I

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi FILOMENA, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Nov. 8, 2022

The support team is very responsive and helpful. They solved most of the issues and provided a professional solution.

Store

LEXY ®

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Nov. 8, 2022

The app is very easy to use, it can save me a lot of time, and I don't understand problems or even mistakes. The online staff can send me a message to communicate well, which is great! Thank again

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Nov. 7, 2022

I used this app to grow my business in international markets, and it has made access to an international store possible for my business with a small team. Costumer support was also very helpful in getting the app setup and fixing bugs encountered on integration.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Nov. 7, 2022

Very Useful and great customer support. Happy to use it and will be adding to all of my shopify stores

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Steven, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Nov. 7, 2022

Łatwa obsługa aplikacji, przejrzysty interfejs. Aplikacja łatwa w obsłudze. Czat był bardzo pomocny, Pozdrawiam Nancy <3

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Baxon, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Nov. 7, 2022

it help alot to get more customers around the world, Flora helped my alot with all the workthrough she was very kind and helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Diego, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Nov. 7, 2022

Scarlet from customer service made my day with perfect help! The app as well works as wanted and offers intelligent language translation of your website.

Store

CHARMÉ

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tristan, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Nov. 7, 2022

Perfecto!!! nada más instalar la aplicación contactó conmigo soporte técnico para ayudarme en la configuración, ahora sólo falta probarlo. Gracias.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi David, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Nov. 7, 2022

Best app ever. I ve been using this app for a while and it has not dissapointed me a bit. Very good contumer service and 1 on 1 support.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jelweryá, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Nov. 7, 2022

Support très utile et bonne conception de l'application, Vani est une aide incroyable, elle m'a guidé et aider dans la configuration de l'application.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gerome, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Nov. 7, 2022

The Customer service staff are helpful. Also this app is extremely amazing for translating 3-party api

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Nov. 6, 2022

Application super pratique, sans doute la meilleure à ce jour malgré quelques petits défauts : variations produits, checkout, etc...

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anastasiia, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Nov. 6, 2022

Great app with a lot of different templates to customize your switcher currency and language. Also the best translation I´ve gotten from a translator minimal change needed. The customer service is amazing and they help you with anything you need to customize for your store in a matter of minutes, always there to help you. Thank you for your great service

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ryan, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Nov. 6, 2022

John is an amazing help, he guided me through setting up the app, he helped me with choosing the right currency and language.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Samuel, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Nov. 6, 2022

I used this app to help me translate my website it's the best translations app and people are very kind and good they answered about all my questions and help me until finally doing the best thank you

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Somaia, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Nov. 6, 2022

Very helpfull support and good design of app you can customize translation but only if you buy premium it's a bit of a shame but I get it

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Nov. 6, 2022

Fantastic app, hugely recommend. Excellent features for running a multiple market store, and great and fast support if required.

Store

Ezailer

Using app

9 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi Liza, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Nov. 6, 2022

Fast and amazing customer service. They implemented custom coding on my theme right away to get me started.

Using app

12 days

Total reviews

10

Average rating

4.6

Developer Reply

Hi William, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce