All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (115 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 13, 2022

This is a great application, and the staff is very professional and quick to help me solve the problem. I believe this will help my store get more sales

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Yuxin, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 13, 2022

We used Transcy to translate our shop pages to German. Translation was super easy and actually pretty good, particularly in complete sentences and longer paragraphs. Switcher settings can easily be customised. Had some issues with new market set-ups in Shopify and language display which was due to recent changes in the Shopify backend, but got great support from Jennifer to solve it.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Peter, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

March 13, 2022

The product classification is very detailed, which is what I want. The service was very prompt and could solve my problems very well. I will continue to use it.

Store

Mr.Logo

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

March 12, 2022

I used This App to translate my store, I received great support from Molly. I do recommend them, great technical support.

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi SAN, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

March 12, 2022

fast and helpful service, support quickly responded to an initial setup problem. App was operational within a short period of time.

Using app

About 14 hours

Total reviews

8

Average rating

4.9

Developer Reply

Hi Joseph, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Very cool app. Support is awesome, very functional with my site and all my business needs. exactly what I was looking for

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Valentina, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Needed some help right away and the customer service team was extremely helpful in setting up the app. Works flawlessly

Using app

35 minutes

Total reviews

8

Average rating

4.9

Developer Reply

Hi Sagar, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Great customer support. As soon as we installed the app there is someone to help us. Still in trial with the features but everything looks nice & functional

Store

BARBOZA

Using app

About 1 hour

Total reviews

7

Average rating

4.9

Developer Reply

Hi Serga, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

I'm still trying out the app for our website but the customer support is very helpful and proactive!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Roshan, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

i use this app and customer service is fast and helpful. Hope this app can get us to reach more countries! thank you!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vidacasa, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

March 10, 2022

I am very happy that I got full help from the customer service happy work day I was very happy and learned the knowledge

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Yinlan, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

March 10, 2022

I used this app to help me do x. I really like how it does y. It would be nice if it did z better.OK

Using app

32 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

March 10, 2022

Very good support, Jennifer helped from the start to launch. Whenever I deal with a problem no matter when they just help me instantly

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Haider, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

March 9, 2022

Great and intuitive app, went above and beyond to fix issues for us. Flora from customer support was incredibly helpful throughout and made the already easy process that much easier.

Store

TURBA

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Stefan, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

March 9, 2022

Excellent and patient customer support! Even i made something wrong, they are willing to rectify the problem for me. Highly recommended!

Using app

10 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi Jimmy, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

March 9, 2022

The help with the installation of the app was great, very clear and easy. Thank you very much for the help especially the worker Ayden was easy to communicate and fix other problems!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hande, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

March 9, 2022

Really nice app with a lot of potential! I'm currently using it for my website and it does a great job with the translate button customization and the possibility to edit translated text

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ludovic, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 9, 2022

Amazing customer service, just incredible. They are really fast, and solve you any problem, they know really good how shopify settings works, and their steps to solve the problem are really clear

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Pablo, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

March 9, 2022

Great service from Molly while setting up- and installing the translation app! I am very happy with this application so far.

Store

STEAMRS

Using app

15 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 9, 2022

The support has been really helpful, Flora was right there guiding me at every step to execute my actions to progress. Highly recommend!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi Elvira, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency