All reviews

Rating Breakdown

  • 5
    92% (5,464 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (43 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2022

The app was very easy to install and use. When we needed to contact the support team, they were very responsive.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jay, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Nov. 2, 2022

bo was excellent, fast and I was surprised how well the translation of language and currency was on my site! Actually would recommend an app for once hahaha!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rachel, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Nov. 2, 2022

I am using this app now. It's an amazing app with amazing support, Specially Giselle, Thank you really for your efforts.

Using app

22 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, This is Scott from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Nov. 2, 2022

Very Pro Team! They helped me to install the app and make it active incredibly rapid way! Thank you! AAA+++

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Csaba, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Nov. 2, 2022

really fast help really fast help really fast help really fast help really fast help really fast help really fast help

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Matvej, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Nov. 2, 2022

Great experience! I really appreciated the assistance from Shen to review my switcher on my store! The app is really cool!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Francesco, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Nov. 2, 2022

Nice and smooth app, the customer support Vani helped me throughout the setup.. i surely recommend this for all stores

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi John, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Nov. 1, 2022

it was a great help and john was amazing. he helped me with it and ensured I understood what was needed in the setup process

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Aneska, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Nov. 1, 2022

This application is really top and with a quality customer service, in less than 10 minutes all my problems were solved! incredible!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anthony, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Nov. 1, 2022

Super Super service.. very quick to respond and solve the issue, in than few seconds everything will be solved.

Store

Strekly

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sulaf, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Nov. 1, 2022

Apenas la instalé en mi tienda, se contactaron conmigo y me ayudaron con toda la configuración. Buena app y excelente servicio

Store

chachi

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Carolina, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Nov. 1, 2022

Excellent app, with a variety of features. We had some issues setting it up, contacted support, they were extremely quick and super helpful. Special thanks to Giselle from the support team!

Using app

About 4 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi Joseph, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Nov. 1, 2022

What a great app ! I usually work with another one but change sometime is good and i've the confirmation of it ! Ultra quick after sale service (less than 2 minutes of wait) and my problem is done. Even more, Shen help me to set the button !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Massimo, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Nov. 1, 2022

So far so good. Support have been very helpful and quick to respond. I like that it integrates with Shopify's languages API.

Store

Flurve

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Luliia, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Oct. 31, 2022

La atención fue muy buena y bastante efectiva. La instalación también fue super fácil. Me atendió Molly, fue muy amable. Excelente aplicación. Muy útil para cualquier tienda.

Store

cavinow

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cristian, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Oct. 31, 2022

Transcy is a very useful localization app and the support is very proactive on onboarding. Zenny from the support team was very helpful with all of our queries. The only thing we miss about this app is that it doesn't support HREF lang tags, we hope this will be added as a feature in the future.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kenan, Here's Oriana from Transcy. Thank you so much for your feedback and we will try to improve our app in the better way to reach more your expectation We're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Oct. 31, 2022

不明点がある際にチャットを送ると、すぐに対応して下さるので大変助かります。言語スイッチャーを埋め込みたかったのですが、希望の位置に入れられなかったところ、スタッフの方がコーディングしてくださいました。

Store

RUNWELL

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Oct. 31, 2022

Mirene is an amazing support girl she helped me setup everything. She is amazing. I'm still trying to get the theme to work as RTL

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Abdul, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Oct. 31, 2022

Great support by Bo! Very professional help:) Helped guide me right and make everything work perfectly!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sese, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Oct. 31, 2022

The app works well, and I'm not good at shopify's setting, Mirene support is amazing, she make all easy and faster.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Abdul, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce