All reviews

Rating Breakdown

  • 5
    89% (2,244 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,466)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2022

I am new to the app but so far it looks great on our Shopify store and gets the job done in a clean and pretty way, for low cost. I was very happy with the tech support I received today from Richcarde who helped update our store into several languages and currencies. I am not a tech person but decided to take this on today and happy I did!

Store

Millie

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

Hi Chelsea, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

Hello ! I just Install the App ,there was some issue ,the CS deal with the issue very fast. Excellent Support from Molly! I will update review after using the App.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mamoun, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

I was very well helped and received extensive explanations and information that I was not yet aware of. It's nice to have someone online who is compassionate and takes their time. Thank you so much for your work and support, on top quality!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Arjan, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

Customer service is amazing and fast. The translation is precise and the whole app is working smooth.

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Julian, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

it was really helpful for me. i needed to set it on header and they helped me to do it.Thank you soo much

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Federico, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 20, 2022

Awesome app and customer service! Highly reccomended for any business looking to implement easy current switch and translation to boost conversions

Using app

About 16 hours

Total reviews

4

Average rating

4.8

Developer Reply

Hi Giosue, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 20, 2022

I have only just installed this app, so the 5 stars are for the extremely quick and efficient customer support you helped me with set-up. I will return for a further review of the app itself once I've had a few days to explore...

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joanne, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 20, 2022

Just installed this app, and support was immediately on helping me through the whole process. Very good, and I do recommend

Store

DoUdare

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Inger, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 19, 2022

Service customer is very kind and very quick answer. the app ivery helpful tool, the translations are good in differents lenguages.

Using app

1 day

Total reviews

3

Average rating

3.3

Developer Reply

Hi Luis, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 19, 2022

So far so good, very nice implementation. Lets see how this algorithm handles 2000 products. Thanks Rich!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi João, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 19, 2022

Çok kullanışlı ve iyi bir uygulama ayrıca çok yardımcı olan bir teknik servisi bulunuyor. Herkese tavsiye ederim.

Using app

20 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hi Enes, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 19, 2022

They are really helpful to guide how to set up. I like this app so I can sell in otther countries my products

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Carmen, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

With the help of Zenny, i was able to get the app working properly for our multi-language website. Zenny was able to assist me with putting the proper flags for the countries. This app also works with so many 3rd party apps which is really great. its a great app to have

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Andrew, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Customer care outstanding! Resolved an issue in less than 2 min! Impressive! I didn't expect it! thank you!

Using app

19 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Andrea, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Just one word: Amazing. Very satisfied with the app and I've never thought that I'll say that one day but their support is just out of this world. As soon as you're setting up the app someone ine the next 5 min will contact you and help you fix some things or in general help you. And no, it's not a robot - it's a REAL person. A W E S O M E! Thanks a lot again everything went quick!!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Aleksandar, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

De momento todo genial, aun estaba asimilando en la pagina que he entrado y ya me estaban ayudando y solventando los problemas! Gracias Molly!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sofia, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Vielen Dank für das einrichten, ich habe verschiedene Apps, die erst eingestellt werden mussten, das Team hat sehr schnell und freundlich geholfen. Es funktioniert so, wie ich es wünschte. Kann ich sehr empfehlen

Using app

About 18 hours

Total reviews

13

Average rating

5.0

Developer Reply

Hi Regina, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Great Service! and Great design! Clean and Easy to use. I highly recommend this app for you need to have multiple language options for all of your customers. Well done!!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chris, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

A staff name Jennifer she does kindly customer service and gives feedback quickly. I was happy to chat with her :))

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 17, 2022

They have great support, from the second you install the app, they take care of everything and any issues that would come up, they will have it running up in no times

Using app

20 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hi Will, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency