All reviews

Rating Breakdown

  • 5
    92% (5,417 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2022

its perfect and easy to use, thx for Dante he helped a lot, Im wondering if u can make the app more convenient for new users.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mazen, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Oct. 15, 2022

Just started using the app and it seems good and easy. Team was reactive and helpful on my questions

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Adeline, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Oct. 15, 2022

Great support. Very responsive and always using visual aids. I am mainly converting to Arabic language so I will see how they deal with challenges related to RTL and update this review. But so far, it was recommended to me by a friend, and now I also recommending it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Oct. 14, 2022

IT is very good and had best supports..yeah and again i have to type there something stupid because

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eren, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Oct. 14, 2022

The support is amazing, instant and efficient. Serenaa assisted me with some issues that I encountered when I was first setting it up and she was able to resolve the issue very quickly.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Isamary, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Oct. 14, 2022

I am very satisfied with this application. The currency and language switcher can be adjusted. Quick and easy application setup. Thank you for the fast and professional support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Peter, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Oct. 14, 2022

perfect, Very easy to use, molly helped me quickly after just installing the plugin she helped me with all my needs and functions

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Oct. 13, 2022

Great service and help from support. Easy to use and has translations in all kinds of languages. Thank you !

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi XIEHONG, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Oct. 13, 2022

Great service and help from support. Easy to use app and has trnaslations in many languages. Thank you Pauline!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alexander, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Oct. 13, 2022

Jaxber est d'une grande aide, il repond de suite et trouve les solutions à vos problème ! c'est super !

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Lorenzo, Here's Enzo from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Oct. 13, 2022

I just install app and looks amazing! Thank you very much Serenaa for helping me step by step, and for being so kind and smart! You are great, Transcy App is very lucky to have you in their team!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

There is Lee in the customer service service and he is very good. He was very helpful during the setup. Thank you Lee...

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ovidiu, This is Frederick from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Frederick Transcy by OneCommerce

5 / 5 Share

Oct. 13, 2022

E un app fantastica servizio clienti super veloce e gentile ti accompagna in tutti i tuoi passi se non riesci a impostarla. Consigliata!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ovidiu, I'm Levi from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Oct. 12, 2022

Es muy útil y el servicio al cliente por parte del equipo de onecommerce es de lo mejor que he visto en las aplicaciones de Shopify

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Francisca, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Oct. 12, 2022

They always solve all my problems very fast. the costume service is always on the chat ready to solve everything and they are very kind always.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Beatriz, My name's Emma from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Oct. 12, 2022

Excellent app supported by an excellent team. We installed the app, and the online chat was available allowing us to be assisted throughout the setup. Custom help was in place to make sure our theme's setting were tweaked to optimise the app's functionality & bring us best results. Highly recommended!

Store

JEENAA

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Suveena, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Oct. 12, 2022

Super service and special support. Daisy doing the setup for me in 2 min. and she is very very friendly. Thank you

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Efstratios, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Oct. 12, 2022

Transcy support team is awesome, fast and helpful replies! I was keen adding more currencies and it worked fine, but it need more improvements on settings.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nojus, I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daisy Transcy by OneCommerce

5 / 5 Share

Oct. 12, 2022

It was a great experience together with Flora and I am very happy to deal with her thanks so much flora

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fatimah, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Oct. 12, 2022

I am very satisfied with this app and the way I was guided by their help center when I encountered some difficulties. Everything was very efficient and on-point. The app is everything that I needed for my online store to work perfectly, regarding the multi-currency and multi-language aspects of the site.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Andreea, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce