All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (115 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2022

Çok kullanışlı ve iyi bir uygulama ayrıca çok yardımcı olan bir teknik servisi bulunuyor. Herkese tavsiye ederim.

Using app

20 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hi Enes, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 19, 2022

They are really helpful to guide how to set up. I like this app so I can sell in otther countries my products

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Carmen, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

With the help of Zenny, i was able to get the app working properly for our multi-language website. Zenny was able to assist me with putting the proper flags for the countries. This app also works with so many 3rd party apps which is really great. its a great app to have

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Andrew, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Customer care outstanding! Resolved an issue in less than 2 min! Impressive! I didn't expect it! thank you!

Using app

19 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Andrea, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Just one word: Amazing. Very satisfied with the app and I've never thought that I'll say that one day but their support is just out of this world. As soon as you're setting up the app someone ine the next 5 min will contact you and help you fix some things or in general help you. And no, it's not a robot - it's a REAL person. A W E S O M E! Thanks a lot again everything went quick!!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Aleksandar, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

De momento todo genial, aun estaba asimilando en la pagina que he entrado y ya me estaban ayudando y solventando los problemas! Gracias Molly!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sofia, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Vielen Dank für das einrichten, ich habe verschiedene Apps, die erst eingestellt werden mussten, das Team hat sehr schnell und freundlich geholfen. Es funktioniert so, wie ich es wünschte. Kann ich sehr empfehlen

Using app

About 18 hours

Total reviews

13

Average rating

5.0

Developer Reply

Hi Regina, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Great Service! and Great design! Clean and Easy to use. I highly recommend this app for you need to have multiple language options for all of your customers. Well done!!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chris, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

A staff name Jennifer she does kindly customer service and gives feedback quickly. I was happy to chat with her :))

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 17, 2022

They have great support, from the second you install the app, they take care of everything and any issues that would come up, they will have it running up in no times

Using app

20 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hi Will, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 17, 2022

Very responsive and helpful customer support. Easy to use app with lots of features to explore. Definitely a must buy for all seller

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fu, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 17, 2022

mi sembra buona per il momento, ho avuto un piccolo problema (non dipeso dall'app) che subito è stato risolto dall'assistenza.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Alessandro, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 17, 2022

They offered to help in the chat when they saw something was not working. I didn't even had to ask for it! And it was fixed very fast. Very happy with the service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Evita, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 17, 2022

I used this app to translate my site into multiple languages. Helpful and kind customer service, they solved my problems in minutes. I recommend installing it for those who need to translate their site into multiple languages

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Domenico, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 16, 2022

App has been great, especially being able to translate currency and language at the same time. Help from support staff is exceptional, they've gone above and beyond to help solve my problems!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bianca, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 16, 2022

Customer service is really fast and helpful. Using this app since 1 hour and got my issue solved. Later I will give full review.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Abhishek, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 16, 2022

though still trying the apps, but you guys, especially Garlic is so helpful, he/she shows up in the right timing and solve my problem which I almost give up and shift to another apps. Well done !!

Using app

10 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ka, This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 16, 2022

not bad, I just install it. Observing subsequent usage.............................................................................

Store

Autogen

Using app

40 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Hi Wang, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 16, 2022

Easy setup. Excellent and fast customer service. Once I struggled to complete my setup, customer service immediately helped resolve my issue in no time. Highly recommend.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Agnes, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 15, 2022

Jane as Customer Support manager is very fast response and teaches me well about the features in Transcy.

Using app

40 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi Rizki, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency