All reviews

Rating Breakdown

  • 5
    89% (2,244 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,466)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2022

Really good cooperation also if there went something wrong with the payment. Transcy is a good app for translation. It is one of the best and also with unlimited count of translation words to a fix price. Norbert

Using app

18 days

Total reviews

18

Average rating

4.8

Developer Reply

Hi Norbert, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for these conveniences causing to your experience. For your case we need to investigate further to find the root cause. I have seen that one of our colleague has sent you a follow-up email, please kindly check it for further help. Looking forward to hearing from you soon. Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2022

This appl has a good UI and quick, thorough support. Supports tons of languages and gives you the ability to edit on a per-element basis.

Store

Jampha

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Carina, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2022

Super gentils et efficaces !!! Ils ont résolu tous mes problèmes alors que vraiment je ne suis pas douée pour expliquer.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alina, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2022

Easy to install and great support. When I had a issue with the setting, they helped me within 10min. Great thanks

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

I am just trying it out in Icelandic , hope it works. Not many app provide translate to icelandic...

Store

Hörg

Using app

14 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Áslaug, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

Amazing customer services. Had an issue with /en/ domain but they fixed it right the way. Also, I really like the fact that I can translate PageFly pages and JudgeMe reviews!

Store

SNOC

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Thierry, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

Very quick and easy to setup with just a few clicks. Had one minor issue of adding the chosen language to the switcher, but was instantly rectified after a very short wait with their support team.

Using app

24 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi Steve, Here's Marcus from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

I like what the app let me do with my online shop, also I love the attention from Amber!!! Loved the help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi NAYLA, This is Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

I have only just started using this app. The customer service so far has been 10/10. They have made suggestions on how they can help me without me even asking them first. they are all over it.

Store

LOVEBYT

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tash, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

Excellent support! The app is great for anyone looking to localize their website, including translation and currency.

Store

KLIK®

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Fayad, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2022

Very nice and customer service helpful, i had a problem and they sold it really fastly. I can ask everything they are here for us

Store

RNGAD

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Leo, Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2022

App Installed, translated the site and had immediate support from Lisa. Thanks a lot, works out fine, currency and language switches are working! All the best

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sonia, This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2022

The customer service is great, helped me solve many problems, thank you very much, will recommend others to use it.

Store

ANAIRUI

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi CHENMIN, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 21, 2022

I am very satisfied with the support. They help me a lot. This product is very good. It solve my problem.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 21, 2022

I just started to use the app and I got a lot of support from the team, without requesting. It's great.

Using app

About 4 hours

Total reviews

7

Average rating

4.9

Developer Reply

Hi Anna, My name's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 21, 2022

Great app and great customer support! I would highly recommend. We used this to quickly translate our online store.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tony, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 21, 2022

Quick and good support so far, had an issue getting the language to show, they fixed it in minutes :)

Using app

16 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Tobias, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 20, 2022

Amazing customer service, they helped us solve our problem very quickly and swiftly. They respond super fast and they are very professional. Thank you for the assistance.

Store

her-age

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 19, 2022

The app has a very good functionality and a great customer service. They are very reactive in the chat and could immediatly help me with my questions.

Store

Seedor

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wundr, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

Super easy and super good customer service. I was able to install and start using on the web very quickly.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mar, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Marcus Transcy - Translate Language and Convert Currency