All reviews

Rating Breakdown

  • 5
    92% (5,417 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2022

after testing the top translate apps, this is the best and the customer support is beyond fast thanks to Eloise

Store

3Dodo

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi MOHAMED, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Sept. 26, 2022

So far so good. I just downloaded the app and had some problems but the live chat has been busy helping me with fixing them ever since. Would definitely recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Arthur, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Sept. 26, 2022

The best translate AI app, with the best support. and i will use it soon in my other store. professional and accurate.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi EKONORE, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Sept. 25, 2022

The first time I used it, thank you TEE for spending 2 hours with me and helping me to set it up, thank you very much, it is running normally now, thank you very much.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Shijiang, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Sept. 25, 2022

Sehr freundlicher und kompetenter Kundenservice. Schnelle Hilfe und gute Umsetzung. Reibungsloser Ablauf. Kann die App weiterempfehlen.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Julia, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Sept. 25, 2022

Very helpful, I will consider to use this app, because some of the translation for me is not very correctly, so I am considering to change the languages of my store and to translate to English , it may be will be better for my, but the quick response is ver helpful and important for new users and I am very happy for it

Store

Yacc

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Sept. 24, 2022

excellent customer service from Molly!!! Very helpful and I highly recommend her! Aside from customer service, excellent app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luke, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Sept. 24, 2022

Mi piace questa app, la sto usando in 2 store, grazie mille. il supporto è molto veloce ad aiutarti, questo è importante.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Loris, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2022

服务很好,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Zhanyu, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2022

bonjour, Pauline ma beaucoup aider, cette application est super, les traductions, … Je suis ravi. J'en avais besoin pour le changement de la monnaie. Grâce à Pauline mes soucis a été résolu mon problème de drapeau aussi a été réparer, je ne savais utiliser cette application. Il y a beaucoup d'autres choses à explorer, elle m'a aussi mis à jour le sélecteur ici pour qu'il soit mieux affiché sur ma boutique ainsi que le mélangeur sur mobile. Je recommanderai cette application sans problème

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Pascale, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2022

I am really satisfied with the app experience. Everything is perfectly structured and easy to find! The incredibly fast support which is offered within all plans also needs to be mentioned here. I was supported by Neville today and I was very happy with the easy and fast communication. All my questions were answered quickly and everything was fixed within seconds!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Patrick, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2022

Excellent communication from Daisy who solved my problems quickly and seriously. Thanks you so much Daisy ! :)

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Paul, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2022

A well understandable and simple app! The support is great and extremely fast. All my questions were answered professionally and quickly.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Deniz, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2022

Very helpful and efficient app. The customer service is very helpful and quick to respond to all of my issues

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Sept. 22, 2022

Fantastic support and the app works great! We were looking for an app that was reliable at translating many languages and so far this one has performed very well. Their customer support team is also very helpful with any queries we have.

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi Charlotte, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Sept. 22, 2022

Staff service is very good, I like Huan very much, it's a good job.good job. Staff service is very good, I like Huan very much, it's a good job.good job. Staff service is very good, I like Huan very much, it's a good job.good job. Staff service is very good, I like Huan very much, it's a good job.good job.

Store

qingben

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ben, I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daisy Transcy by OneCommerce

5 / 5 Share

Sept. 22, 2022

L'app funziona in tutto e per tutto, veramente facile da navigare e settare. Customer support gentilissimo ed efficiente! Avevo un problema con l'opzione embed label, ed è stato risolto tempestivamente.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fabio, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Sept. 22, 2022

Neville is 100% helpful! Even I chose the free plan, Neville also gave a lot help so I can use the APP well

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Sept. 22, 2022

Wat moeilijk om op te starten maar goede ondersteuning alles draait goed! Is wel gemakkelijk en bespaart veel tijd die automatische vertaling. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rik, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Sept. 21, 2022

Thanks for the help firstly. Faster service, and exact translation for all parts of web and content.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sun, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce