Transcy: AI Language Translate
AI translation (OpenAI, DeepL) & automatic currency converter.
Rating
4.4
feedback
2,525
chart
#574
All reviews
Review RSS Feed
Feb. 22, 2022
Great app to manage translations with excellent customer support. We probably won't be using it since it doesn't offer product handle translations.
Hi Antonin, This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency
Feb. 22, 2022
The plugin seems ok - but it is difficult to evaluate with such a pushy and rude customer-support/outsourced service-center/bot which only have one goal and that is to get you to make a 5 star review 2 miuntes after you downloaded the plugin and had zero chance to evaluate the plugin.
Hi there, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. We sincerely apologize for this inconvenience. For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation. As I have seen that one of my colleague is following your case by sending some follow up emails, but they still have not got your response yet. Please kindly check it and let them know if you need further support. Looking forward to hearing from you soon. Regards, Patrick Transcy - Translate Language and Convert Currency
Feb. 22, 2022
Supporto live SUPER! Rapidità, professionalità e competenza, consiglio vivamente l'app. I costo del prodotto viene compensato dal supporto 24/24 e dalle funzionalità offerte.
Hi Giuseppe, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency
Feb. 22, 2022
Very quick response to help me solve the problem. The APP helps a lot for international businesses. Good customer service!
Hi Miao, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency
Feb. 21, 2022
Very kind, and useful for setting up the option for USD prices when our customers wants to turn the website into english. Thank you for the support.
Hi Lorena, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency
Feb. 21, 2022
Zenny was very helpful. Took only a minute to get going. Just starting with the free version, but will move to paid if this performs as well as I think it will.
Hi Jamie, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency
Feb. 21, 2022
I am new to the app but so far it looks great on our Shopify store and gets the job done in a clean and pretty way, for low cost. I was very happy with the tech support I received today from Richcarde who helped update our store into several languages and currencies. I am not a tech person but decided to take this on today and happy I did!
Hi Chelsea, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency
Feb. 21, 2022
Hello ! I just Install the App ,there was some issue ,the CS deal with the issue very fast. Excellent Support from Molly! I will update review after using the App.
Hi Mamoun, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency
Feb. 21, 2022
I was very well helped and received extensive explanations and information that I was not yet aware of. It's nice to have someone online who is compassionate and takes their time. Thank you so much for your work and support, on top quality!
Hi Arjan, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency
Feb. 21, 2022
Customer service is amazing and fast. The translation is precise and the whole app is working smooth.
Hi Julian, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency
Feb. 21, 2022
Seemed to load fine and the chat folks are very pro active, got me up and running in a jiffy. I'll reserve the right to cast final judgement after its been running for more than 5 minutes - but so far all is perfect!
Hi Scott, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency
Feb. 21, 2022
it was really helpful for me. i needed to set it on header and they helped me to do it.Thank you soo much
Hi Federico, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency
Feb. 20, 2022
Awesome app and customer service! Highly reccomended for any business looking to implement easy current switch and translation to boost conversions
Using app
About 16 hours
Total reviews
4
Average rating
4.8
Hi Giosue, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency
Feb. 20, 2022
Très bonne appli. Très rapide car Traductions Natives Shopify. Support présent et efficace pour l'aide à l'installation. Malheureusement, pas de fonctions d'exportation/importation.
Hi Nicole, Here's Marcus from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your review. For your request as export and import translation via CSV file, it's not yet at the moment, but glad to inform that it's on our map and hope it's will be released as soon as possible. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency
Feb. 20, 2022
I have only just installed this app, so the 5 stars are for the extremely quick and efficient customer support you helped me with set-up. I will return for a further review of the app itself once I've had a few days to explore...
Hi Joanne, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency
Feb. 20, 2022
Just installed this app, and support was immediately on helping me through the whole process. Very good, and I do recommend
Hi Inger, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency
Feb. 19, 2022
Service customer is very kind and very quick answer. the app ivery helpful tool, the translations are good in differents lenguages.
Hi Luis, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency
Feb. 19, 2022
So far so good, very nice implementation. Lets see how this algorithm handles 2000 products. Thanks Rich!
Hi João, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency
Feb. 19, 2022
Çok kullanışlı ve iyi bir uygulama ayrıca çok yardımcı olan bir teknik servisi bulunuyor. Herkese tavsiye ederim.
Hi Enes, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency
Feb. 19, 2022
They are really helpful to guide how to set up. I like this app so I can sell in otther countries my products
Hi Carmen, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency