All reviews

Rating Breakdown

  • 5
    92% (5,417 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2022

Just installed the app, still on the 14 day trial but it looks promising. very easy to work with, fast and kind customer service and translation and currency are as efficient as promised.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Selina, My name's Julia from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Julia Transcy by OneCommerce

5 / 5 Share

Sept. 14, 2022

Excelente app y excelente servicio, Zenny me ayudó muchísimo!! Gracias por todo y los recomendaré, son un excelente equipo

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Colomba, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Sept. 14, 2022

The most important thing about this app is that the support doesn't let you down. If you hesitate between this app and another, believe me, efficient and caring support always wins out over 1 or 2 gadgets. Translating a site very often involves problems and it is better to have the best support on your sides

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

Hi Stephane, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Sept. 14, 2022

Its a great app, with a great support...............................................................

Store

Serpent

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Erika, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Sept. 14, 2022

guter Support, App funktioniert bei uns einwandfrei und macht was sie soll. Kann ich nur jedem ans Herz legen der einfach und schnell multilingual arbeiten möchte

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

With the help of technicians, the plugin is exactly what I want, it fits my theme perfectly, and the plugin responds very quickly. I like to use this plugin.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Very helpful! I can only recommend this application! Support was here 24/7 helping me to integrate it into my theme.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Their support team is very good, they contact you as soon as possible and solve problems quickly....

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

I use this app to translate my online store. I had a awesome customer support experiance service! Thanks to Lee from Onecommerce!!!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

j'ai traduit le site en anglais facilement avec l'aide du support de qualité je vous remercie pour cette application

Store

MUZY B

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

Love how their support team responded so quickly and patiently. App is easy to use as well. Chinese translation seems okay too.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Nice app, their support team is amazing and will help with everything you need!! Best service so far on Shopify!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Ich muss sagen das ich selten so einen guten Support erlebt habe wie hier. Alle kleinen Fehler wurden binnen weniger Minuten behoben. Daher funktioniert die App für mich einwandfrei! Vielen Dank an Flora für den Support :)

Store

slofe3d

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

nice support, helped me with everything, had alot of translation problems but all got fixed in less then 30 minutes

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Ich habe die App letzte Woche hinzugefügt, und der Mitarbeiter habe mein Problem schnell und geduldig geholfen. Sehr gute App.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

The best customer service I have ever had with very quick responses. The app is simple and easy to use.

Store

PTVLABS

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

The App does what it promises. If anything is unclear the support is super fast and friendly. The pricing is ok, too.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

This app is amazing and staff are wonderful, Shen did an excellent job in assisting me set up the app. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

Had a problem with the theme code and Lee from the support team was really helpful. Lovely experience.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

I have just started using this app everything looking good so far, with one incident I have faced, Neville was really helpful and quickly solved it.

Using app

24 days

Total reviews

1

Average rating

5.0