All reviews

Rating Breakdown

  • 5
    89% (2,244 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,466)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2021

best app , also great support team that takes the time to understand your problem and find a solution

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 7, 2021

Thanks for the enthusiastic customer service, I have already used this APP on my website.At present, the effect of this APP is really good, and I recommend it to everyone.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 3, 2021

Great app for translation.. The support is great with very fast reply to your questions.. Easy to manage all your translation with the transcy app.. The app also lest you change photos for different languages.. Would like to have a feature that lets you also change the link of the photo that way I could arrange for example all the product categories on the home page in alphabetical order when translated into another language.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jean-Philippe, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. Your feedback will be noted by concern team to consider and improve it in the next releases. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 3, 2021

very quick and professional help in the facility. Really a great relief! Hours of translation now at the push of a button

Using app

About 3 hours

Total reviews

8

Average rating

4.5

Developer Reply

Hi Björn, I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 3, 2021

Great app with efficient and helpful service. We used a customized shopify theme. The technology team even help us design the interface of our website. We will use their advanced function.

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Chris, Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 2, 2021

最初は無料で使用をしていましたが、多言語対応を考えて有料プランに移行しました。バグが出た際もデベロッパー側から告知してもらえて、対処方法まで明示をいただけたので非常に助かりました。まだ使って3カ月ほどですが今のところ快適です

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Akimitsuyusuke, This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 2, 2021

I used this app to translate my site and product catalog. Is really easy and intuitive to use. It helped me to translate all my site.

Store

HITO MX

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 2, 2021

Es una app buena y sencilla de usar. Tienen un asistente online (chat/email) que funciona muy bien y responden muy rápido. Tuve varios problemas en la configuración en Shopify y me orientaron como solucionarlo. Las traducciones al Ingles son correctas.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Salvador, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 2, 2021

Great service, everything is working great and pretty cheap. i love to use this app. everybody should try it.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tom, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 2, 2021

I used this app to help our customer to visit our store more easier. This app is very easy to use and the customer service is great!!!

Store

sexense

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zhang, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 1, 2021

Very good application, easy to use, very good translation and the customer service 5 stars very friendly and fast responses. Recommended.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Valentina, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 1, 2021

This app is very easy to use, just several clicks, the new language was set up. AI translation save so much time for us. I recommend this app to my friends!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yong, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 1, 2021

Five star customer service. Fast replies and assistance, they can assist and customise the template according to your needs. The app works perfectly on mobile and desktop. Thank you so much developer for this amazing free app.

Using app

4 months

Total reviews

9

Average rating

4.1

Developer Reply

Hi Jolina, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 1, 2021

I like this software. I won't set it up at first, but you can consult online and the response is very fast, so my experience is very good.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Xiaojun, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 1, 2021

using for one month approximately. so far so good. no major issues were found. customer service is really helpful and fast to respond.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi SHYLO, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 28, 2021

Great app! Support is very quick and helpful. Definitely recommended. Allows you to change currencies and languages easily.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marwan, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 27, 2021

Great App, quick response and Transcy technical team and Johnson helped us to fix the currency display for our store. I really thank you so much your help.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Lu, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 26, 2021

fantastica,soprattutto l'assistenza ai clienti.... formidabili mi hanno risolto tutti i problemi, e funziona alla grande li consiglio...

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Giovanni, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 22, 2024

Banger app! Great support! No buggs like all other apps

Using app

Over 2 years

Total reviews

7

Average rating

4.4

Developer Reply

Hi LULI, This is Carrick from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I sincerely apologize for this inconvenience. For this concern, our Dev team is definitely working on it to find the root cause and will have the relevant solution for this as soon as possible. Also because it involves in your third party apps, so it may take longer time to fix it, so I highly appreciate your empathy in this situation. As I have seen that my colleague has sent you follow-up emails, please kindly check it for further help. Looking forward to hearing from you soon. Regards, Carrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 26, 2021

easy to setup, good service. No issues whatsoever and customer service was on point, always ready to help.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jeroen, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency