TS ‑ AI Language Translate
The reviews for the Transtore Shopify App are mostly positive, highlighting the app's effectiveness in translating Shopify stores accurately and naturally. Customers appreciate the ease of use and the excellent customer service provided by the support team, with quick responses and efficient problem-solving. However, there are some negative reviews mentioning issues such as misleading advertising about the free version, problems with translations in specific languages, and unexpected fees for additional features.
Excellent Customer Service, meet all the needs I want~
The tech is good but the actual translations are bad. And this is just for French, never mind other languages.
Hi Common Goods store admin, Thank you for sharing your feedback about the French translations. I’m sorry to hear that the translations haven’t met your expectations, and I understand how important accurate and natural translations are for your store. Transtore’s standard Auto Translation uses the Google Translate API. Translation quality can vary depending on the content and context, especially for product descriptions and brand-specific terminology. If you’d like to try a different translation option, Transtore also supports AI translation with GPT and DeepSeek, which may provide more natural and context-aware results. You can select one of these options in the app’s translation settings. Please note that AI-generated translations may still require some review to ensure they match your brand’s tone and terminology. We’d be happy to help you try another translation method and check the results with you. We’ve reached out to you previously but haven’t received a response yet. Could you please contact us at [email protected] so we can assist you further? We look forward to hearing from you. Best regards, Chloe Transtore Support Team
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