TS ‑ AI Language Translate
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The tech is good but the actual translations are bad. And this is just for French, never mind other languages.
Hi Common Goods store admin, Thank you for sharing your feedback about the French translations. I’m sorry to hear that the translations haven’t met your expectations, and I understand how important accurate and natural translations are for your store. Transtore’s standard Auto Translation uses the Google Translate API. Translation quality can vary depending on the content and context, especially for product descriptions and brand-specific terminology. If you’d like to try a different translation option, Transtore also supports AI translation with GPT and DeepSeek, which may provide more natural and context-aware results. You can select one of these options in the app’s translation settings. Please note that AI-generated translations may still require some review to ensure they match your brand’s tone and terminology. We’d be happy to help you try another translation method and check the results with you. We’ve reached out to you previously but haven’t received a response yet. Could you please contact us at [email protected] so we can assist you further? We look forward to hearing from you. Best regards, Chloe Transtore Support Team
I personally don't think the AI translator is enough developed. It translates like Google translator would do and not like a AI should. Things like "Home" are translated literally which does not make sense and sound awkward. It translates in a very unnatural way. Also, the facf that ads come up all the time and you can't avoid to open the tab is so annoying to me. I think the idea is good and does the translation pretty quick but it definitely needs improvement. PS. I feel it's a bit of fake advertisement to list the App has a Free version that will allow you to use up to 3 languages. Well, this is not quite true as you then need to do several things to 'become a Loyalty member' and then be able to use this 3 languages...
Dear MonicagonzalezArt store admin, We sincerely apologize for the inconvenience and frustration you experienced while using our app. We completely understand your concerns regarding the translation quality, especially with phrases such as “Home” being translated too literally and sounding unnatural. We also understand how the pop-up messages and onboarding flow may have felt disruptive and uncomfortable during your experience. Over the past few years, our app has continuously evolved with many improvements in translation quality, additional valuable features, and significant enhancements to the UI/UX experience to make the app more user-friendly and effective for merchants worldwide. We are also continuously working on improving our AI translation engine to provide more natural and context-aware translations. We genuinely hope you may consider giving Transtore another try in the future. Our team would be more than happy to assist you directly and help optimize the translation setup for your store. Best regards, Transtore Support Team
I like the app very easy to use but sadly it made my store super slow. My speed score went down to 26 which i never seen before.
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