Transtore ‑ Language Translate
Transtore: Shopify Language Translate & Currency Converter
Rating
4.7
feedback
751
chart
#1,595
All reviews
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Oct. 31, 2024
Great customer service, the interface only works on Chrome but overall very good experience, and has really helped with converting our international clients.
Oct. 31, 2024
Oct. 27, 2024
So far so good. As a person with very low technical skills, much of my opinion is based on trust more than knowing what I am talking about. If this works for me, then it will work for everyone. I am a great test rabbit for your app. I am open minded, willing to take risks and make mistakes along the way. My expectations are realistic. AI is a bit scary but I am willing to jump right in. I wish your app a lot of success.
Oct. 25, 2024
It works as it should and its FREE. Simple app that it does what is meant for :)
Oct. 24, 2024
Muy buena ampliación. La acabamos de implementar y sin problemas. Es pronto para hacer una valoración mas concreta, pero de momento nos parece muy buena aplicación, tanto para la traducción como para el cambio de moneda. ----------------------------- Very good application. We just implemented it and without problems. It is too early to make a more specific assessment, but for now it seems like a very good application, both for translation and for currency exchange.
Oct. 24, 2024
Mobile friendly, stylish, Customizable language selector and currency converter
Oct. 23, 2024
Oct. 21, 2024
Oct. 20, 2024
Hi there, Since we did not receive any prior support requests regarding this issue before your review, we would appreciate it if you could re-install the app and allow us the opportunity to assist you. Thanks, Transtore Team
Oct. 19, 2024
IF POSSIBLE TO LEAVE THEM -1000000 STAR I WOULDNT MIND A COMPLETE MESSED UP TEAM AND PEOPLE they asked to have access to my store to fix their app , they gave themselves the permission to delete my professional translation and keep my website with no translation, and then using their lousy app for a very extremely weird translation that has no meaning what so ever!!!! THEY DELETED DATA FROM MY WEBSITE , I reported them to shopify , these people should not be trusted after i faced them with what they have done ,they stopped answering me and they just ignored all my emails I CAN NOT BELEIVE THAT APPS LIKE THESE ARE ALLOWED ON SHOPIFY !! they should be completely banned from shopify !!!!
Hi there, We sincerely apologize for the inconvenience caused and understand your frustration. After thoroughly investigating the issue, here's what happened: 1. Our technical team, as per your request, worked to exclude certain elements like brand names and product vendors from being translated. 2. However, there was a misunderstanding while reviewing the video you provided. The team mistakenly believed you wanted to keep the entire menu untranslated by AI automatically. 3. In attempting to implement this, they removed existing content, which should have been confirmed with you beforehand. We acknowledge this mistake, and we deeply regret the impact it had on your website. Rest assured, this has been a valuable lesson for our entire team. While this was unintentional, we understand the severity of the issue and are committed to doing better in the future. Once again, we apologize and appreciate your understanding.