Transtore ‑ Language Translate
Go global with advanced GPT AI translate & currency converter
Rating
4.6
feedback
765
chart
#1,846
All reviews
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Oct. 23, 2024
Oct. 21, 2024
Oct. 20, 2024
Hi there, Since we did not receive any prior support requests regarding this issue before your review, we would appreciate it if you could re-install the app and allow us the opportunity to assist you. Thanks, Transtore Team
Oct. 19, 2024
IF POSSIBLE TO LEAVE THEM -1000000 STAR I WOULDNT MIND A COMPLETE MESSED UP TEAM AND PEOPLE they asked to have access to my store to fix their app , they gave themselves the permission to delete my professional translation and keep my website with no translation, and then using their lousy app for a very extremely weird translation that has no meaning what so ever!!!! THEY DELETED DATA FROM MY WEBSITE , I reported them to shopify , these people should not be trusted after i faced them with what they have done ,they stopped answering me and they just ignored all my emails I CAN NOT BELEIVE THAT APPS LIKE THESE ARE ALLOWED ON SHOPIFY !! they should be completely banned from shopify !!!!
Hi there, We sincerely apologize for the inconvenience caused and understand your frustration. After thoroughly investigating the issue, here's what happened: 1. Our technical team, as per your request, worked to exclude certain elements like brand names and product vendors from being translated. 2. However, there was a misunderstanding while reviewing the video you provided. The team mistakenly believed you wanted to keep the entire menu untranslated by AI automatically. 3. In attempting to implement this, they removed existing content, which should have been confirmed with you beforehand. We acknowledge this mistake, and we deeply regret the impact it had on your website. Rest assured, this has been a valuable lesson for our entire team. While this was unintentional, we understand the severity of the issue and are committed to doing better in the future. Once again, we apologize and appreciate your understanding.
Oct. 15, 2024
Transtore - Language Translate si è rivelato uno strumento indispensabile per la nostra attività su Shopify. L'app ha notevolmente semplificato la gestione di un pubblico globale, garantendo traduzioni accurate e fluide. Grazie alla sua facile integrazione e all'interfaccia intuitiva, abbiamo registrato un incremento del 25% del traffico internazionale e un aumento del 15% delle vendite verso mercati esteri. Inoltre, l'assistenza clienti si è dimostrata sempre pronta e disponibile. Consigliamo vivamente Transtore a tutti gli e-commerce che desiderano espandersi a livello internazionale.
Oct. 15, 2024
This is THE app! Very easy to navigate and use! It translates everything, converts pricing and offers geolocation!
Oct. 15, 2024
Oct. 14, 2024
Very User Friendly and easy to get set up. Does require a little bit to get started in terms of using the Chrome extension. Other than that, it's really easy to use.
Oct. 14, 2024
It offers accurate, seamless translations, making it easy to cater to a global audience. The app is simple to use, integrates smoothly, and has boosted our international traffic. The support team is responsive and helpful. Highly recommend for any store looking to expand globally! use good