Transtore ‑ Language Translate
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Amazing customer service, they're extremely helpful
Claimed to give free premium, doesn´t work, doesn´t respond to emails.
Hi there, I sincerely apologize for any inconvenience you may have experienced. It seems there was a misunderstanding. We have sent multiple emails to your address, but we have not received any response from you yet. Sincerely, Transtore Team
Umulig ¨laste inn,
Dear Avelinecare DK store admin, We’re very sorry for the inconvenience you experienced while using our app. Could you please try reinstalling the app so we can continue checking and assisting you further? This may help refresh the connection and allow our team to investigate the issue more effectively. We would truly appreciate the opportunity to continue supporting you and help resolve the issue on your store. Best regards, Transtore Support Team
gracias a este app, me esta colocando OUT OF STOCK a todos mis productos aun contando con stock en mi tienda, GRACIAS!!!!!
Hi there, I sincerely apologize for any inconvenience you may have experienced. Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue. Sincerely, Transtore Team
Says it's free buy you have to buy a plan when you open the app.
Dear Yankee Candle & WoodWick store admin, We sincerely regret any confusion or frustration you may have experienced, and we appreciate the opportunity to address your concerns directly. We fully understand how important pricing transparency is, especially when you are evaluating whether a service meets your expectations. Please allow me to clarify how our current pricing structure is designed. I would like to kindly clarify that Transtore currently offers both Free and Premium plans. Eligibility for the Free plan is determined automatically based on factors such as store category, business scale, and store activity. After reviewing your account, our system has currently categorized your store under the “Growing” plan category, which means the Free plan is unfortunately not available for your store at this time. This help us maintain the app’s performance, continuously improve features, and provide stable support and infrastructure for growing businesses. If you would be open to it, we would greatly appreciate the opportunity to review your specific case and ensure everything has been applied correctly. Please feel free to reply directly to this email, and we will be happy to assist you further. Best regards, Transtore Support Team
I'm starting this experience with the app and I'm already satisfied with the first results.
This app responses fast and solve my problem quickly.
Customer service is top-notch! I reached out for help setting up geolocation redirects and they guided me step by step. The app itself is powerful, but the support team makes it even better. Definitely one of the best experiences I’ve had with any Shopify app.
The app works great for translations and currency switching, but what really stands out is the support. The team helped customize the language selector for my store theme. It’s rare to find such cooperative and patient service nowadays.
Multichannel syncing is a big advantage. I do not waste hours retyping the same product information for different channels—Dondo does it for me automatically.
I’m not very tech-savvy, but the Transtore support team made setup a breeze. They helped me configure auto-translation and SEO options exactly how I wanted. Fast replies, polite communication, and excellent results!
The Transtore team is incredibly responsive and helpful. I had a small issue with the language switcher, and their support fixed it within minutes. They also explained everything clearly so I could manage it myself next time. Amazing service!
listed as a free app, allows only 1 language for free. incorrectly advertised. others have listed with free plans available meaning 1 or 2 languages my be free but you have to pay for rest. this app is misleading customers to downloading
Dear TechnRest store admin, We sincerely regret any confusion or frustration you may have experienced, and we appreciate the opportunity to address your concerns directly. We fully understand how important pricing transparency is, especially when you are evaluating whether a service meets your expectations. Please allow me to clarify how our current pricing structure is designed. I would like to kindly clarify that Transtore currently offers both Free and Premium plans. Eligibility for the Free plan is determined automatically based on factors such as store category, business scale, and store activity. After reviewing your account, our system has currently categorized your store under the “Growing” plan category, which means the Free plan is unfortunately not available for your store at this time. This help us maintain the app’s performance, continuously improve features, and provide stable support and infrastructure for growing businesses. If you would be open to it, we would greatly appreciate the opportunity to review your specific case and ensure everything has been applied correctly. Please feel free to reply directly to this email, and we will be happy to assist you further. Best regards, Transtore Support Team
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