Rating

4.9

feedback

1,392

Reviews

chart

#303

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    25%
  • Less than a year
    47%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App highlight the exceptional customer support provided by the team, with specific mentions of helpful and knowledgeable support agents such as Anya, Ria, Harold, Lorie, Sam, Chette, Mikah, and others. Customers appreciate the quick responses, professionalism, and patience exhibited by the support team in resolving various issues related to inventory sync, order inquiries, shipping, product setup, and technical assistance. The positive themes in the reviews include excellent customer service, user-friendly platform, quick resolution of issues, and knowledgeable support staff. However, there are a few negative comments regarding slow processing, high shipping fees, and issues with order dispatching.

Highlights

Exceptional customer support and knowledgeable support agents
Quick responses and professionalism
User-friendly platform and easy navigation
Issues with slow processing and high shipping fees
Positive feedback on resolving various customer issues

Rating Breakdown

  • 5
    95% (1,322 ratings)
  • 4
    3% (41 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 89% (1,240)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

The service is very fast through their live chat. Always that I contact them I got my questions answered.

Store

Sparks

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Shoutout to Anya for her quick response. LOVE the support I get from the team.

Store

Hinoki

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Asmaba is new on Trendsi and I was having a hard time, when I asked for customer support, I had the opportunity to talk with Ria who helped a lot and professionally solving my issue.

Store

Asmaba

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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