Rating

4.8

feedback

1,439

Reviews

chart

#382

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    26%
  • Less than a year
    45%
  • More than a year
    12%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the team members such as Mikah, Chette, Sam, Anya, Harold, and Ria. Customers appreciate the quick and helpful support they receive, as well as the efficiency in handling issues and inquiries. The app is commended for its smooth integration with Shopify, large inventory, and quality products. However, there are a few negative reviews highlighting issues with inventory management during holidays and delays in processing orders. Some users expressed frustration with communication and operational disruptions during peak periods like the Lunar New Year.

Highlights

Positive customer service and support
Efficient integration with Shopify
Large inventory and quality products
Issues with inventory management during holidays
Delays in processing orders

Rating Breakdown

  • 5
    94% (1,352 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 88% (1,273)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

March 23, 2026

It is a really good app and their agent Charles is awesome!!!

Store

Season

Using app

--

Total reviews

9

Average rating

4.7

5 / 5 Share

March 21, 2026

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your amazing review! 🌟 We’re thrilled to hear that our team, especially Anya, was able to answer all your questions and make your experience smooth. Your kind words mean a lot to us, and we can’t wait to continue supporting you on your Trendsi journey!

5 / 5 Share

March 21, 2026

Great product selections. Thank you

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate you taking the time to leave this 5-star review! 🙏 It’s fantastic to know that our Customer Service team made a difference. Your feedback motivates us to keep providing the best support and service to our Trendsi community. Thank you for being part of it

5 / 5 Share

March 20, 2026

Des articles incroyables!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate you taking the time to leave this 5-star review! 🙏 It’s fantastic to know that our Customer Service team made a difference. Your feedback motivates us to keep providing the best support and service to our Trendsi community. Thank you for being part of it!

5 / 5 Share

March 19, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your amazing review! 🌟 We’re thrilled to hear that our team was able to answer all your questions and make your experience smooth. Your kind words mean a lot to us, and we can’t wait to continue supporting you on your Trendsi journey!

All reviews

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