Rating

4.9

feedback

3,778

Reviews

chart

#370

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    12%
  • Less than a year
    66%
  • More than a year
    17%

Reviews Summary

The reviews for Trendsi are overwhelmingly positive, with customers praising the app for its easy usability, quality products, and excellent customer service. Many users highlighted the helpfulness and efficiency of the customer support team, mentioning specific representatives like Mariel, Charles, Anya, Harold, and Lorie who provided exceptional assistance. Customers appreciated the quick responses, patience, and knowledge of the support staff in resolving queries and technical issues. The app's integration with Shopify was also commended for being user-friendly, making it easy to sync products and manage orders. Additionally, the fast shipping times and unique, high-quality fashion inventory were mentioned as standout features of Trendsi.

Highlights

Positive customer service experience and efficiency
User-friendly app integration with Shopify
Quality products and fast shipping
Helpful and knowledgeable customer support representatives
Ease of use and product variety

Rating Breakdown

  • 5
    95% (3,591 ratings)
  • 4
    3% (125 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (35 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 28, 2025

The app is fun and easy to use.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Harold has been very helpful in answering my questions, I received fantastic support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Pilates Princess, Thank you so much for your kind words! We’re thrilled to hear that Harold was able to provide you with fantastic support. We’re always here to help, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out. We're happy to assist!

4 / 5 Share

Feb. 26, 2025

Just started with Trendsi. Their Help Guides are very clear and if any issues chat has always been readily available and resourceful. Today Lorena was a huge help. Hoping this relationship continues at this level of customer service.

Using app

19 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi Lola's Lookbook, Thank you so much for your thoughtful feedback! We’re thrilled to hear that the Help Guides have been helpful and that Lorena was able to assist you effectively. We truly value your partnership and are committed to providing the best service possible. If there’s anything else we can do to make your experience even better, please let us know. We’d love to turn your experience into a 5-star one and continue building a strong relationship with you! Thanks again, and we look forward to supporting you moving forward!

5 / 5 Share

Feb. 26, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi KA’MOR BEAUTY BOUTIQUE, Thank you so much for the 5-star review! We're thrilled to hear that you had such a positive experience. Your feedback means a lot to us, and we truly appreciate your support. If you ever need anything or have more questions, feel free to reach out – we're always here to help! Thanks again, and we look forward to serving you in the future!

5 / 5 Share

Feb. 26, 2025

I just install this app and for what i see i like it and you can also Make your clothing products truly your own by adding a custom sewn-in label with your brand and logo wow. I haven't order any product yet so i dont know how long it takes for you to get your order. But everything here looks good

Using app

About 1 hour

Total reviews

17

Average rating

4.9

Developer Reply

Hi Reid's Boutique, Thank you for sharing your thoughts! We’re so glad to hear that you like the app and the ability to customize your products with your own label – it’s a great way to make your brand stand out. As for order times, we aim to process and ship orders as quickly as possible, and shipping times can vary depending on your location. Once you place an order, you’ll receive tracking information to keep you updated every step of the way. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help and look forward to working with you!

All reviews

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