Rating

4.9

feedback

1,389

Reviews

chart

#353

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    24%
  • Less than a year
    47%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App highlight the exceptional customer support provided by the team, with specific mentions of helpful and knowledgeable support agents such as Anya, Ria, Harold, Lorie, Sam, Chette, Mikah, and others. Customers appreciate the quick responses, professionalism, and patience exhibited by the support team in resolving various issues related to inventory sync, order inquiries, shipping, product setup, and technical assistance. The positive themes in the reviews include excellent customer service, user-friendly platform, quick resolution of issues, and knowledgeable support staff. However, there are a few negative comments regarding slow processing, high shipping fees, and issues with order dispatching.

Highlights

Exceptional customer support and knowledgeable support agents
Quick responses and professionalism
User-friendly platform and easy navigation
Issues with slow processing and high shipping fees
Positive feedback on resolving various customer issues

Rating Breakdown

  • 5
    95% (1,321 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (8 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 89% (1,242)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

Mikah was great as addressing my issues very quickly and professionally, she was very knowledgeable and pleasant to work with. Thank you Mikah!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

thank you guys for your unlimited assistance thank you HAROLD for your amazing support

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Anya my support specialist fixed all my bugs that I spent hours with AI trying to fix. She was responsive,helpful and on top of things. Thank you so much for your help Anya

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

great products and fashion

Store

Jenaklo

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

hi, Thank you for the amazing 5-star review! We’re thrilled to hear that you had a great experience. Your support truly means a lot to us, and we can’t wait to welcome you back again soon.

All reviews

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