Rating

4.9

feedback

3,713

Reviews

chart

#261

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    14%
  • Less than a year
    65%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team, particularly mentioning individuals like Lorie, Harold, Charles, Anya, and Raymart. Customers appreciate the ease of use of the app, the quality of the products, and the quick responses from the support team. The app is commended for its simplicity, product presentation, and the efficiency of the dropshipping process. Users also highlight the wide selection of trendy products available through the app. However, some reviews mention minor issues like needing clarification on certain features or settings, but these are quickly resolved by the responsive customer support team.

Highlights

Positive customer service experience with specific mentions of Lorie, Harold, Charles, Anya, and Raymart
Ease of use and simplicity of the app
Quality and variety of products available
Efficient dropshipping process
Minor issues quickly resolved by responsive customer support

Rating Breakdown

  • 5
    95% (3,528 ratings)
  • 4
    3% (123 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

HIGH QUALITY STUFF, HAPPY WITH IT.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

"I am beyond impressed with the customer and technical support I received from Trendsi, particularly from Anya and Lorie. Their assistance was exceptional, and they went above and beyond to address all my concerns. They made the entire process smooth and hassle-free. I can't recommend them enough—10/10 for their outstanding service!"

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Been using Trendsi for more than 6 months now. Pleased with the UI, the product quality and delivery. Have had minimal need for Support because everything works smoothly (which is refreshing!), but when I reached out for Support, Harold connected with me and was great. Really hoping more of the USA-only items will ship to Australia too! ;)

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Be Juliet, Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been pleased with the UI, product quality, and delivery. It’s great to know that everything has been running smoothly for you, and we’re happy to hear Harold was able to assist when you needed support. We also appreciate your feedback about shipping, and we’re always working to improve our offerings, so we’ll take your suggestion into consideration. Thanks again for being a loyal customer – we’re here for you whenever you need us!

All reviews

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