All reviews

Rating Breakdown

  • 5
    91% (183 ratings)
  • 4
    4% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2024

Sara at TXTCart has been incredibly helpful and knowledgeable in assisting me with my inquiries. Her professionalism and dedication to customer service are commendable. She went above and beyond to ensure that all my questions were answered promptly and thoroughly. I greatly appreciate her assistance and would highly recommend her to anyone in need of exceptional customer support. Thank you, Sara, for your outstanding service

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate the kind words and testimony on behalf of Sara and the entire TxtCart SMS Team!! - Rachel from TxtCart

5 / 5 Share

March 16, 2024

The app works really well, and the customer support is very helpful and kind! I highly recommend this app!

Store

MLURY

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the kind words and glad to see the massive success you're having with SMS and abandoned cart recovery :) - TxtCart Team

5 / 5 Share

March 8, 2024

Great SMS marketing app!

Store

Sondara

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear it! Let us know if we can further improve anything! - TxtCart Team

5 / 5 Share

March 19, 2024

Customer support are very good and professional. Amazing app! LOVE THIS APP!!

Store

Carthan

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the positive review and testimony to our support and app success. - Rachel from TxtCart

5 / 5 Share

March 6, 2024

Great customer service! Rachel was very nice. Also, I've used the app for 2 weeks now and already see a 400% ROI.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Amazing results you've gotten in only 2 weeks!! Keep crushing it and we're always here to support your growth. - Sara from TxtCart

5 / 5 Share

Feb. 29, 2024

TxtCart this app really amazing The support was very helpful. I recommend anyone for entrepreneur that want to grow their Shopify store revenue

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Really appreciate the strong testament of what we're doing here at TxtCart for entrepreneurs of all sizes! - TxtCart Team

5 / 5 Share

Feb. 29, 2024

Great experience, one of your team member's helped me a lot right now. Her name is Sara and l give her lots of thanks for helping me with troubles.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the valued feedback!! - TxtCart Team

5 / 5 Share

Feb. 26, 2024

Very easy to use. The best part is when you have question, there are kind staff ready to help you out

Store

Snaz

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear, glad you are loving the experience thus far! - TxtCart Team

5 / 5 Share

Feb. 23, 2024

good customer support, have yet to test

Store

NOVA

Using app

2 months

Total reviews

36

Average rating

4.8

Developer Reply

Appreciate the kind words! - Sara from TxtCart

5 / 5 Share

Feb. 12, 2024

The customer service reps are very patient and friendly. I chatted with Sara and she helped answer my question very quickly. Well done!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear it! Let us know if we can be helpful to you in any other ways :) - Sara from TxtCart

5 / 5 Share

Feb. 7, 2024

Great

Using app

24 days

Total reviews

20

Average rating

4.8

Developer Reply

Glad you’re loving the platform thus far! - TxtCart Team

5 / 5 Share

Feb. 7, 2024

This app is an absolute game changer! My conversion rate has more that tripled in less than 24 hours with the text messaging to the customers.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Love the testimony and positive results! Keep crushing it! - Sara from TxtCart

5 / 5 Share

Feb. 7, 2024

So far this app is crushing it for my Shopify store. Recovered 128 subscribers today and the AI is having full blown conversations with customers to convert more sales. This just blew SMS Bump out of the water for me. No more credit loading and custom building. Conversational texting is the only way and set up took 1 minute. Simple, efficient and making me a ton of money. Thank you

Store

Finley.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

So stoked to hear the early success you’re getting and look forward to continuing to work together and further improve the product for awesome brands like yourself! - Kyle @ TxtCart

5 / 5 Share

Feb. 5, 2024

Great customer service. They will help you!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Always here to help! - Sara @ TxtCart

5 / 5 Share

Feb. 5, 2024

The support is great. Have not used it too much yet but the support is always there. Not outsourced, it's solid support. For $1 a month you would have to be a fool not to have this app recovering carts for you

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the kind words very much! - TxtCart Team

5 / 5 Share

Jan. 22, 2024

As a new business owner just starting out on Shopify, SMS cart recovery is a no-brainer, zero risk with unlimited upside. The free version of TxtCart provides the perfect solution. As my business grows I can't wait to implement SMS and MMS campaigns to drive more sales.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate this feedback and review and look forward to growing with you and your business! - Sara @ TxtCart

5 / 5 Share

Jan. 22, 2024

This was a feature that I was not using as often as I thought I would and due to that I decided to cancel my membership. There was a bit of confusion in the process yet once I as able to get Kyle on line the process turned super easy after that. He listen to my concern and solve it within less than 10 minutes and supplied a credit for once I'm ready to return. Much Appreciated !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Very appreciative of the kind words, and glad to have you back with us. - Kyle from TxtCart

5 / 5 Share

Jan. 20, 2024

Excepcional atendimento, Muito obrigado Sara!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the review! - TxtCart Team

5 / 5 Share

Jan. 19, 2024

Great APP and great customer support. I had an issue with billing which Sara resolved in few minutes.

Using app

16 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks so much for the endorsement much appreciated! - Sara from TxtCart

5 / 5 Share

Jan. 17, 2024

Only had it for 1 day but customer support seems helpful

Store

Eu4ric

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive review! Glad you are happy with the service so far :) - Sara from TxtCart