All reviews

Rating Breakdown

  • 5
    93% (629 ratings)
  • 4
    1% (9 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (31 ratings)

Reviews with Text

  • 95% (647)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2024

This app is excellent! I was able to set it up perfectly with some custom CSS. Initially, it wasn’t functioning due to interference from other apps, but customer support went above and beyond to help me. It took a bit of time to pinpoint the issue, but I’m glad they resolved it just in time for our Black Friday launch!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

You're review is excellent! Thank you so much! 🙏 It makes us so happy that we could resolve those compatibility issues for you so you could take advantage of Black Friday and that you were able to use the Custom CSS to get your cart looking sleek! Can't wait to see your success grow with us 😁

5 / 5 Share

Nov. 27, 2024

Great help! Helped me with all my questions

Store

Trimmex

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a nice review! Please let us know if there's anything else we can help with going forward 😃

5 / 5 Share

Nov. 26, 2024

Merci beaucoup à Jacinda. Vous m'avez beaucoup aidé et accompagné pour paramétrer l'application correctement. efficace et très gentille

Using app

4 months

Total reviews

14

Average rating

4.1

Developer Reply

Jacinda sera ravie de lire ceci! 😍 Elle est incroyablement gentille et efficace dans toutes ses démarches et nous sommes ravis qu'elle ait pu vous aider à tout mettre en place! N'hésitez pas à nous faire savoir si nous pouvons vous aider d'une autre manière. 🙏

5 / 5 Share

Nov. 26, 2024

We don't have much experience, but it looks really great. If we struggle with anything, John from the support team helps us quickly and straight.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

John is such a good help, isn't he? He'll love to read this from you! Please don't hesitate to reach out if there's anything else we can help you with.😀

5 / 5 Share

Nov. 25, 2024

Thank you Jacinda for the perfect support ! She helped me quick and with positive attitude !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Jacinda will be so happy to hear that she was able to help you quickly along with her positive attitude. We appreciate that about her as well! ❤️

5 / 5 Share

Nov. 24, 2024

Best support ever!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review! We look forward to continuing to work with you in the future!

5 / 5 Share

Nov. 22, 2024

Highly Recommend UpCart! The drawer cart upsell functionality in UpCart is very easy to use and features a clean, well-designed interface. It integrates seamlessly with my existing theme and has significantly improved the overall look and feel of my drawer cart. The app also offers a wide range of additional features that I’m excited to explore, making it a great addition to any Shopify store. What truly sets this app apart is its exceptional support team. They went above and beyond to help me resolve an issue I encountered, providing prompt and effective assistance. I’m very happy with UpCart and would definitely recommend it to anyone looking for a reliable, feature-rich upsell solution.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for such an incredibly thoughtful review! Our support team is so grateful for your kind words 🙏. We do our best to ensure the app is as user friendly and easy to use as possible, integrating with Shopify's Themes and with our Custom CSS and HTML, you can make the cart look any way you'd like! Please let us know if we can assist with using any of those other additional features and we'd be more than happy to go over those with you. 😁

5 / 5 Share

Nov. 20, 2024

Excellent support from the team!

Store

24K9

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Awesome! The team will be thrilled to read this! Thank you so much for taking the time to leave us this kind review 🙏 Looking forward to continuing to work with you as you grow! 😁

5 / 5 Share

Nov. 19, 2024

Very Helpful Team!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

We think we have a really helpful team too! We're really happy you got to see how awesome they are too. Please let us know if we can help with anything else moving forward 😁

5 / 5 Share

Nov. 19, 2024

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review, we appreciate you very much!

5 / 5 Share

Nov. 18, 2024

Great app and awesome customer service.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Love hearing positive feedback about our app and customer service! We're very happy to help with whatever you may need so please don't hesitate to reach out if we can assist with anything else moving forward!

5 / 5 Share

Nov. 28, 2024

John helped me out very quickly, he is kind and open for all kinds off questions. Thanks John!

Store

Dalcino

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Great! Dom will be pumped to read this review about how she was able to help you quickly! We're glad you're enjoying the app and doing well with it, thanks for letting us help you grow your business! Let us know if we can help with anything else! 😀

5 / 5 Share

Nov. 14, 2024

Great functionallity, good support, easy to customize with CSS. I esp like the free Gift & free shipping functionality. Thanks to Michelle, Dom & Hailey from the support team who helped me to set up everything accoring to my needs.

Using app

12 days

Total reviews

8

Average rating

4.6

Developer Reply

Michelle, Dom, and Hailey are all going to be so happy to read this! So glad you enjoyed the easy customization using CSS and free gift and rewards module, it's one of our most popular features! Looking forward to continuing to work with you in the future 😁

5 / 5 Share

Nov. 13, 2024

Great app, I find it super useful on my store. The support team have also been really helpful.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad our support team was able to help you and that our app is useful for your store 😀. Thank you for your loyalty and we look forward to seeing your continued success!

5 / 5 Share

Nov. 15, 2025

Jacinda from UpCart saved the day! I had spent days trying figure out how to combine Buy X, Get Y (Gift with Purchase / Reward Spend Thresholds) with subscriptions and also allow product-level discounts to apply to the subscriptions too. The solution was complex but the gist is to not use Buy X, Get Y in Shopify, but rather make a 100% off product discount with a minimum QTY of 1, make that product hidden from your store, then use UpCart to add the product to your cart. Works perfectly in all scenarios!

Using app

About 2 years

Total reviews

8

Average rating

4.5

Developer Reply

SWEET! Jacinda is pretty fantastic, we're so happy she was able to quickly help you with combining discounts and how to set up free gifts. We know it can be a complicated process and are super glad we could help you get that figured out 😀

5 / 5 Share

Nov. 8, 2024

Absolutely appreciate your timely response for a time sensitive situation. Luckily the issue was on my side and not the app. The app is a game changer with customer service to match. Much gratitude, D

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey D! We're so happy that we were able to help you quickly :) Thank you so much for your kind words and we are really excited to working with you! Let us know if we can help with anything else :) - The UpCart Team

5 / 5 Share

Nov. 8, 2024

Jacinda helped me a lot, she is the best !

Store

NapTime

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Jacinda is pretty awesome, we agree! We know she'll be so thrilled getting this feedback 😀 We hope you get the same experience with all of our support members, looking forward to hearing from you!

5 / 5 Share

Nov. 8, 2024

Store

Hilarys

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a nice review! Please let us know if we can help you with anything in the future! - The UpCart Team

5 / 5 Share

Nov. 7, 2024

UpCart is being a fundamental app in our growth. The flexibility and support are excellent. We've seen growth in not only our conversion rate, but also in AOV.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so humbled, 🙏 thank you doesn't seem enough. Thank you for trusting us to support and help your business grow and we're incredibly grateful for your kind words! ❤️

5 / 5 Share

Nov. 7, 2024

Perfect support from Michelle, thx

Using app

25 days

Total reviews

6

Average rating

5.0

Developer Reply

Perfect, you say? What a great way to share this with Michelle! Thank you so much for your kind words and please let us know if we can help with anything else in the future! 😁