Upcart—Cart Drawer Cart Upsell
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This is the 3rd store i've used upcart on. Works perfectly, integrates really nicely with shopify and the bundle apps i use. Had a couple of issues today trying to get a new product to show up as an upsell, Lillian in customer service went through it all with me and 20 minutes later everything was working exactly as it should. Great app!
Thank you so much for the amazing feedback! 🙌 We’re thrilled to hear that Upcart is running smoothly across multiple stores and integrates well with your Shopify setup and bundle apps. It’s great to know Lillian was able to walk you through everything and get things working perfectly so quickly! She’ll be delighted to hear this! We really appreciate your continued trust and support. 🚀💬
Good app, good customer service HIghly recommend
Thank you so much for the wonderful review! 😊 We're thrilled to hear that you’re enjoying Upcart and that our customer service has been helpful. We really appreciate your recommendation and look forward to continuing to support your success! 💬✨
Geweldige app! Conversie verhogend op verschillende vlakken. En de support is snel en accuraat!
Thank you for the great review! 😊 We’re glad to hear Upcart is helping boost your conversions and that our support has been fast and accurate. We truly appreciate your support and are always here if you need anything! 💬✨
The app has some great functionalities and the customer service was very kind in helping me fix some issues with translations
Thank you so much for the amazing feedback! 😊 We're glad to hear that you’re enjoying the app’s features and that our team could help fix your translation issues quickly. We truly appreciate your support and are always here if you ever need more assistance. 💬✨
Michelle from UpCart Drawer was brilliant! She was patient, extremely helpful, and we fixed the problem quickly. I wish I had spoken to her sooner, very happy with the experience.
Thank you so much for the amazing feedback! 🙌 We're so glad to hear that Michelle was able to help get everything resolved quickly. She’ll be thrilled to know her patience and support made such a great impression! We really appreciate you taking the time to share your experience and are so happy to have you with Upcart. 💬✨
Upcart is great if you want to increase your AOV. Team is very helpful and responsive. Def recommend.
Thank you so much for the fantastic review! 🚀 We're thrilled to hear that Upcart is helping you boost your AOV and that our team has been responsive and helpful along the way. We really appreciate the recommendation and are always here if you ever need a hand! 💬✨
It's worked really great for us so far - with some minor issues with compatibility. Recently we had an issue with the cart drawer showing up, and initially I was directly to an ai support who only re-parroted what I'd already read in the help guide and searched on chat gpt myself. However, once I asked for an escalation, I reached Patti who was able to identify a solution very quickly. Hopefully the app continues to be compatible with our store because it offers an easy way to boost sales and show offers before checkout.
Thank you so much for sharing your experience, we really appreciate your honesty! 😊 We’re glad to hear that the app has been working well overall and that it’s helping support your sales goals. That said, I completely understand how frustrating it must have been to run into compatibility issues and not get the help you needed right away. I'm so sorry for that initial experience. That makes it all the more meaningful to hear that Patti was able to step in and quickly identify a solution, I'll be sure to pass your kind words along to her! 💬 We’re committed to making sure the app continues to run smoothly with your store, and we’re always here to help if anything else comes up. Please don’t hesitate to reach out if you need anything, we're rooting for your continued success! 🚀
The best cart app on Shopify App Store, period. Yes, it’s a little more expensive than others, but absolutely worth it. Front-end performance is noticeably faster than any other cart app I’ve tried, and it works right out of the box without needing a ton of tweaks. (Most other cart apps require you to manually disable Shopify’s native cart, otherwise they just stack on top as an overlay, this one handles it perfectly.) Customisation options are excellent, and the support team is genuinely outstanding- fast, patient, and willing to go the extra mile. In my very first week, they made custom adjustments for me, and since then I’ve had zero issues. Even when I caused a problem myself by changing something in my theme, Aina from their support team took the time to go through everything and help me fix it without hesitation. I’d recommend this app over any others, hands down. It simply works out of the box, and in my experience, it’s even faster than Shopify’s native cart.
Wow!! Rhank you so much for this incredible review! 🙌 We're absolutely thrilled to hear that you've had such a smooth and high-performing experience with UpCart. It's especially meaningful to hear that it stood out for you among the many other cart apps you've tried—speed, reliability, and ease of setup are exactly what we strive for! We’re also so happy that the customization options have been a great fit, and that our support team, especially Aina, was able to step in and go the extra mile when needed. I’ll be sure to pass your kind words along to her! It really means a lot to us that you’d recommend UpCart so confidently. If there's ever anything more we can do to support you, we’re always just a message away. 💬✨ Thanks again for being part of the UpCart community! 🚀
Brandon was awesome!!
That’s awesome to hear, thank you for sharing! 😊 Brandon will be so happy to know he made such a great impression. If there’s anything else we can help with or if you have more feedback to share, we’re always here! 💬✨
Really great app and a great customer service!
Thank you so much for the kind words! 😊 We’re so glad to hear you’re loving the app and had a great experience with our customer service team. If there’s ever anything you need, we’re always here and happy to help! 💬✨
great reactivity, best on shopify app store
Thank you so much for the awesome feedback! 🚀 We’re thrilled to hear that you found the response time great and consider us one of the best on the Shopify App Store, that means a lot! If there’s ever anything else we can do to support you, we’re just a message away. 💬✨
Great suport from their team to me
Thank you so much for your kind words! 😊 We’re really happy to hear that our team was able to support you in a meaningful way. Knowing that you felt taken care of means the world to us! If there’s ever anything more we can do to help, we’re always here for you. 💬✨
Michelle was much faster to solve my problem. Thank you again! Apart from that, this application is perfect for a better conversion rate.
Thank you so much for your kind feedback! 😊 We're so glad to hear that Michelle was able to resolve your issue quickly, that’s exactly the level of care we aim for. And it's amazing to hear the app is helping improve your conversion rate too! If there’s anything else we can do to support you along the way, we’re always here for you. 💬✨
Amazing service. Helped with every question I had. Even helped me add some code in. Great app and people to work with!
Thank you so much for the kind words! 😊 We’re so glad to hear that you had a great experience with our team and that we were able to help with your questions, including jumping in to assist with code! It means a lot to know you're enjoying both the app and the support. If you ever need anything else, we're always here to help! 💬✨
Dom was very patient and helpful. Helped me solve my issues.
Thank you so much for the kind feedback! 😊 We’re really glad to hear that Dom was patient and helpful in resolving your issues. We'll be sure to pass along your kind words to her! If there’s anything else you need down the road, we’re always here to help. 💬✨
Jam was very helpful!
Thank you so much for the 5-star review! 😊 We're so glad to hear that Jam was able to help! She’ll be thrilled to know her support made a difference. We really appreciate your kind words and are always here if you ever need any more assistance! 💬✨
Great Support and Quick Resolution I had an unexpected charge after my free trial ended, but when I reached out to UpCart’s support team, they responded promptly and helped resolve the issue quickly. I really appreciate their professionalism and willingness to assist. The app itself has some useful features, and their customer service made a great impression. Highly recommend giving them a try! Store: [Manly Mania]
Thank you so much for the kind words! 😊 We're really glad to hear that our support team was able to step in quickly and resolve the issue for you. It's great to know the app's features are working well for you too! We truly appreciate your recommendation, it means a lot to us! If you ever need anything else, we’re always here to help! 💬✨
Thank you so much for taking the time to leave us a kind review 💛 We look forward to continuing to work together!
UpCart has the best cart drawer UI and functionality I’ve used so far, very clean and great features. I have used it on many stores over the past 2 years. It's fast too, which is very important. That said, support can be a mixed bag. They use non-technical customer facing support agents that seem to lean heavily on internal docs, which can be frustrating if you're used to apps like JudgeMe or Replo where support are technical and will immediately dive into your code directly. They have to escalate cases to their technical team which can take a while. Recently when I had an issue with the cart not showing on about 20% of loads, it took three days before the technical team confirmed it was a theme issue and not related to the app, something I think could’ve been confirmed faster. This is not to fault the support agents themselves as they are amazing, very kind and helpful and do their best with what they have. Still, the app itself works great and does what I need once set up. Just be ready to be a bit more hands-on, and potentially risk having some bugs for a few days if anything breaks.
Thank you so much for taking the time to share such detailed feedback—we really appreciate it! 🙏 We're thrilled to hear that you’ve had a great experience with UpCart’s cart drawer UI and functionality across multiple stores, and that the performance and features continue to meet your needs. That kind of consistency means a lot to us! We also truly value your honest comments about the support experience. You're absolutely right, our frontline support team is focused on customer care and product knowledge, and while they always aim to be as helpful as possible, more technical requests do need to be escalated to our dev team. We understand that can sometimes slow things down, especially compared to support teams that are able to dive directly into code, and we're actively working on improving that response time and escalation flow. We’re glad to hear that despite the challenges, the app continues to deliver for you once it’s up and running and we really appreciate your patience and understanding as we work to make the full support experience even better. Thanks again for the thoughtful feedback and for sticking with us over the past couple of years. We’re here if you ever need anything! 💬🚀
Helpful. Pointed me in the right direction and gave me some insight on my issue to save me some time and headache. Appreciate the service!
Thank you so much for the kind review! 😊 We're so glad to hear our team could help point you in the right direction and make things easier for you. Saving time (and headaches of course) for our users is what we love to do! We truly appreciate your support and are always here if you need anything else. 💛💬
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