All reviews

Rating Breakdown

  • 5
    91% (677 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 93% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2024

Super sweet, very knowledgeable, happy to help, and quick to respond. So grateful for your help!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dom and the rest of the support team are going to be so happy to read this review from you! Thank you so much for sharing your kind words on how kind, knowledgeable and quick our support staff is. Please let us know if we can assist with anything in the future! 😁

5 / 5 Share

Dec. 6, 2024

Hailey was very very helpful. I'm so grateful i found her helping with all my questions and doubts! thanks!!!!

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Hailey will love this! We're so glad she was able to help you and take care of any doubts you may have had. ❤️ Please let us know if we can assist with anything else in the future!

5 / 5 Share

Dec. 6, 2024

Michelle was really helpful and responsive and was able to resolve my issue very quickly

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Michelle will be so excited to read this!! We're glad she was helpful and able to quickly resolve your issue. We appreciate you letting us help you grow and we look forward to continuing to work with you in the future! ❤️😀

5 / 5 Share

Dec. 5, 2024

Hailey was great; she was able to fix the issue where nothing would show up in the cart. Very quick support. Thanks Hailey

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hailey will love this! Thanks for letting us know how quickly she was able to resolve the issue of nothing showing in the cart for you! ❤️. Please let us know if we can assist with anything else in the future 😁

5 / 5 Share

Dec. 2, 2024

great app with great features and staff!

Store

Brasion

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your kind words about our app, it's benefits, and our wonderful staff! We look forward to continuing to work with you and seeing you grow 😄

5 / 5 Share

Dec. 2, 2024

We were experiencing a high volume of customers having issues with their mobile and Ipad purchases because of a Chrome update preventing changes in qtys and not adding upsells. Patti was very helpful and solved the problem efficiently ( and completely!). We're very happy to be able to get back to normal BFCM sales!

Store

Skwosh

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so thrilled Patti was able to help you! We know how stressful BFCM can be and to be able to get you back to normal sales makes us very proud! Thank you so much for your continued support with our app and we look forward to continuing to grow with you! ❤️

5 / 5 Share

Dec. 2, 2024

Fastest customer support

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear we could provide fast support for you! Please let us know if there's anything we can do to continue to assist you 😁

5 / 5 Share

Nov. 29, 2024

Excellent

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us an excellent review 😉. We appreciate you working with us for so long and look forward to continuing to work with you 😁

5 / 5 Share

Nov. 29, 2024

Klantvriendelijk en denk mee naar oplossingen, hebben verstand waar ze overpraten. Het bedrijf maakt gebruikt van AI bots om gewone vragen te beantwoorden, naar mate de ingewikkeldheid springt hier iemand direct bij.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We zijn zo blij dat de AI behulpzaam is en dat we snel en deskundig kunnen reageren als dat niet kan. 😁 Heel erg bedankt dat u de tijd heeft genomen om een ​​review achter te laten, we waarderen u enorm! 😍

5 / 5 Share

Nov. 29, 2024

Michelle was very helpful. Thank you for fixing the issue

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Michelle will love this! ❤️ Thanks so much for letting us help you resolve the issue quickly and we look forward to continuing to work with you! 😁

5 / 5 Share

Nov. 28, 2024

This app is excellent! I was able to set it up perfectly with some custom CSS. Initially, it wasn’t functioning due to interference from other apps, but customer support went above and beyond to help me. It took a bit of time to pinpoint the issue, but I’m glad they resolved it just in time for our Black Friday launch!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

You're review is excellent! Thank you so much! 🙏 It makes us so happy that we could resolve those compatibility issues for you so you could take advantage of Black Friday and that you were able to use the Custom CSS to get your cart looking sleek! Can't wait to see your success grow with us 😁

5 / 5 Share

Nov. 27, 2024

Great help! Helped me with all my questions

Store

Trimmex

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a nice review! Please let us know if there's anything else we can help with going forward 😃

5 / 5 Share

Nov. 26, 2024

Merci beaucoup à Jacinda. Vous m'avez beaucoup aidé et accompagné pour paramétrer l'application correctement. efficace et très gentille

Using app

4 months

Total reviews

14

Average rating

4.1

Developer Reply

Jacinda sera ravie de lire ceci! 😍 Elle est incroyablement gentille et efficace dans toutes ses démarches et nous sommes ravis qu'elle ait pu vous aider à tout mettre en place! N'hésitez pas à nous faire savoir si nous pouvons vous aider d'une autre manière. 🙏

5 / 5 Share

Nov. 26, 2024

We don't have much experience, but it looks really great. If we struggle with anything, John from the support team helps us quickly and straight.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

John is such a good help, isn't he? He'll love to read this from you! Please don't hesitate to reach out if there's anything else we can help you with.😀

5 / 5 Share

Nov. 25, 2024

Thank you Jacinda for the perfect support ! She helped me quick and with positive attitude !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Jacinda will be so happy to hear that she was able to help you quickly along with her positive attitude. We appreciate that about her as well! ❤️

5 / 5 Share

Nov. 24, 2024

Best support ever!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review! We look forward to continuing to work with you in the future!

5 / 5 Share

Nov. 22, 2024

Highly Recommend UpCart! The drawer cart upsell functionality in UpCart is very easy to use and features a clean, well-designed interface. It integrates seamlessly with my existing theme and has significantly improved the overall look and feel of my drawer cart. The app also offers a wide range of additional features that I’m excited to explore, making it a great addition to any Shopify store. What truly sets this app apart is its exceptional support team. They went above and beyond to help me resolve an issue I encountered, providing prompt and effective assistance. I’m very happy with UpCart and would definitely recommend it to anyone looking for a reliable, feature-rich upsell solution.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for such an incredibly thoughtful review! Our support team is so grateful for your kind words 🙏. We do our best to ensure the app is as user friendly and easy to use as possible, integrating with Shopify's Themes and with our Custom CSS and HTML, you can make the cart look any way you'd like! Please let us know if we can assist with using any of those other additional features and we'd be more than happy to go over those with you. 😁

5 / 5 Share

Nov. 22, 2024

Hailey was very quick to respond to me and she was very patient with a complex problem I was having. This app has made me a lot of extra money and is extremely easy to use.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hailey will be so thrilled to read this!!❤️ We're so glad she was able to assist you with that complex problem and help you see successful results! We look forward to continuing growing with you and seeing your continued success!! 😁

5 / 5 Share

Nov. 20, 2024

Excellent support from the team!

Store

24K9

Using app

3 days

Total reviews

9

Average rating

5.0

Developer Reply

Awesome! The team will be thrilled to read this! Thank you so much for taking the time to leave us this kind review 🙏 Looking forward to continuing to work with you as you grow! 😁

5 / 5 Share

Nov. 19, 2024

Very Helpful Team!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

We think we have a really helpful team too! We're really happy you got to see how awesome they are too. Please let us know if we can help with anything else moving forward 😁