All reviews

Rating Breakdown

  • 5
    91% (679 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 93% (696)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

Excellent support from the team!

Store

24K9

Using app

3 days

Total reviews

9

Average rating

5.0

Developer Reply

Awesome! The team will be thrilled to read this! Thank you so much for taking the time to leave us this kind review 🙏 Looking forward to continuing to work with you as you grow! 😁

5 / 5 Share

Nov. 19, 2024

Very Helpful Team!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

We think we have a really helpful team too! We're really happy you got to see how awesome they are too. Please let us know if we can help with anything else moving forward 😁

5 / 5 Share

Nov. 19, 2024

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review, we appreciate you very much!

5 / 5 Share

Nov. 18, 2024

Great app and awesome customer service.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Love hearing positive feedback about our app and customer service! We're very happy to help with whatever you may need so please don't hesitate to reach out if we can assist with anything else moving forward!

5 / 5 Share

Nov. 28, 2024

John helped me out very quickly, he is kind and open for all kinds off questions. Thanks John!

Store

Dalcino

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Great! Dom will be pumped to read this review about how she was able to help you quickly! We're glad you're enjoying the app and doing well with it, thanks for letting us help you grow your business! Let us know if we can help with anything else! 😀

5 / 5 Share

Nov. 14, 2024

Great functionallity, good support, easy to customize with CSS. I esp like the free Gift & free shipping functionality. Thanks to Michelle, Dom & Hailey from the support team who helped me to set up everything accoring to my needs.

Using app

12 days

Total reviews

8

Average rating

5.0

Developer Reply

Michelle, Dom, and Hailey are all going to be so happy to read this! So glad you enjoyed the easy customization using CSS and free gift and rewards module, it's one of our most popular features! Looking forward to continuing to work with you in the future 😁

5 / 5 Share

Nov. 13, 2024

Great app, I find it super useful on my store. The support team have also been really helpful.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad our support team was able to help you and that our app is useful for your store 😀. Thank you for your loyalty and we look forward to seeing your continued success!

5 / 5 Share

Nov. 15, 2025

Jacinda from UpCart saved the day! I had spent days trying figure out how to combine Buy X, Get Y (Gift with Purchase / Reward Spend Thresholds) with subscriptions and also allow product-level discounts to apply to the subscriptions too. The solution was complex but the gist is to not use Buy X, Get Y in Shopify, but rather make a 100% off product discount with a minimum QTY of 1, make that product hidden from your store, then use UpCart to add the product to your cart. Works perfectly in all scenarios!

Using app

About 2 years

Total reviews

9

Average rating

4.6

Developer Reply

SWEET! Jacinda is pretty fantastic, we're so happy she was able to quickly help you with combining discounts and how to set up free gifts. We know it can be a complicated process and are super glad we could help you get that figured out 😀

5 / 5 Share

Nov. 9, 2024

Highly recommend it to those trying to increase their AOV. Many features included and great customer support that responds quickly and is very effective in helping.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Your recommendation really means lots to us! Thank you for taking the time to leave us this wonderful review 😄 We can't wait to see all the success we'll have together!

5 / 5 Share

Nov. 8, 2024

Absolutely appreciate your timely response for a time sensitive situation. Luckily the issue was on my side and not the app. The app is a game changer with customer service to match. Much gratitude, D

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey D! We're so happy that we were able to help you quickly :) Thank you so much for your kind words and we are really excited to working with you! Let us know if we can help with anything else :) - The UpCart Team

5 / 5 Share

Nov. 8, 2024

Jacinda helped me a lot, she is the best !

Store

NapTime

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Jacinda is pretty awesome, we agree! We know she'll be so thrilled getting this feedback 😀 We hope you get the same experience with all of our support members, looking forward to hearing from you!

5 / 5 Share

Nov. 8, 2024

Store

Hilarys

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a nice review! Please let us know if we can help you with anything in the future! - The UpCart Team

5 / 5 Share

Nov. 7, 2024

Dom was very fast and professional with his response to all my issues. He helped fix my cart and now my store generates more revenue all thanks to Dom and his great team over at UpCart. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dom will be so excited to read this review! We're thrilled we were able to help you generate more revenue and we look forward to continuing to grow with you! 😁

5 / 5 Share

Nov. 7, 2024

UpCart is being a fundamental app in our growth. The flexibility and support are excellent. We've seen growth in not only our conversion rate, but also in AOV.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so humbled, 🙏 thank you doesn't seem enough. Thank you for trusting us to support and help your business grow and we're incredibly grateful for your kind words! ❤️

5 / 5 Share

Nov. 7, 2024

Perfect support from Michelle, thx

Using app

25 days

Total reviews

6

Average rating

5.0

Developer Reply

Perfect, you say? What a great way to share this with Michelle! Thank you so much for your kind words and please let us know if we can help with anything else in the future! 😁

5 / 5 Share

Nov. 5, 2024

Nice

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review! Please let us know if we can do anything in the future! Thank you for staying and growing with us over the last 9 months, we really appreciate it 🙏

5 / 5 Share

Nov. 4, 2024

Great Service!

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

We're so glad you enjoyed our support 😍. Thank you for taking the time to leave us a nice review, please let us know how we can continue supporting you!

5 / 5 Share

Nov. 3, 2024

great support!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our support team is always happy to help and we love to get feedback from our merchants so please feel free to reach out to us anytime! - The UpCart Team

5 / 5 Share

Nov. 2, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review, we really appreciate it! We look forward to continuing to work with you and love feedback from our merchants so let us know if you have anything on your mind! - The UpCart Team

5 / 5 Share

Oct. 31, 2024

Really helpful and fast!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 😊 We're thrilled to hear that our team was quick and helpful in getting things sorted for you. We really appreciate your support and are always here if you need anything else! 💬✨