All reviews

Rating Breakdown

  • 5
    93% (978 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (28 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 31, 2024

Klaviyo users beware - please reconsider using this app if you also use Klaviyo for your abandoned cart emails. Once you install this app, Klaivyo will no longer be able to see the scripts for adding to cart. It took us weeks to work out what the issue was (and thousands lost in revenue) before we worked out it was this app. When I contacted support about the issue, they actually knew about the issue but they don't let you know at install. I don't normally leave 1 star reviews but the coding on this app really impacted our store negatively. Support should offer to install this properly with custom coding for those customers using Klaviyo.

Using app

About 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

March 7, 2024

Schlechte app die viel zu viel geld verlangt für das was sie kann außerdem ist stornieren sehr schwer gemacht

Using app

About 12 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 14, 2024

Customer service responding to late

Using app

5 months

Total reviews

3

Average rating

1.0

1 / 5 Share

Jan. 30, 2024

App works fine, but we uninstalled it in free trial and still were billed 14.99 weeks later. Thats not good customer service.

Store

Daporeo

Using app

8 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 17, 2024

I see all these stellar reviews. But we never were able to test it actually. Customer service took forever to finally never help during trial. Were they just waiting for us to be charged and hooked? Not sure. Customer service was arguing with us for no reason. We just wanted exactly what was on the demo store. Don't advertise something you don't implement for customers. I would recommend doing custom work with a good dev. On the long run it would be cheaper.

Using app

10 days

Total reviews

7

Average rating

2.7

1 / 5 Share

Jan. 9, 2024

Using app

4 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 21, 2024

I cant see the sales in Shopify and in my meta ads account because of upcard. Very sad

Using app

10 months

Total reviews

3

Average rating

2.3

1 / 5 Share

May 5, 2023

Terrible app, messed up completely our store including direct buy links, doesn't work with currency converters, support not replying. A total mess.

Using app

About 22 hours

Total reviews

4

Average rating

1.0

Developer Reply

I am really sorry that you had a negative experience. I believe this bug is being caused by conflict with the currency converter app on your site. There are 10,000+ Shopify Themes and Apps on the market, so there is sometimes a chance that one of these themes/apps breaks UpCart's functionality. Our team is always here to help though! I have sent you message directly through email and will continue the conversation there. I will do my best to turn this negative experience into a positive one for you 🙏. Best, Armon Co-founder @ UpCart