All reviews

Rating Breakdown

  • 5
    90% (651 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (33 ratings)

Reviews with Text

  • 94% (668)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2024

Perfect Support and a nice application

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Easy to install and set up. Comes with all the options you need for a high converting store. Plus their customer support is world class, fast and pleasant to deal with. World class experience using UpCart!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2024

super simple and it gets that upsell BEFORE the checkout which was really important for my business. Also, the support was quick and they replied on a weekend. 5 stars.

Store

BASBAS

Using app

About 23 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

May 3, 2024

Excellent app, excellent features and excellent customer support. Really simple to use. The cart looks great. Converts very well too. and customer service is always there to help when needed.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 1, 2024

Great team, great app and support is on point! Thank you

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

The app is fairly easy to setup, and it has a beautiful design. It integrates very well with the store. The customer service is A+!!!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2024

UpCart has increased our AOV and has given the customer a better cart experience. I had a question how to change the check out button text and Mark from UpCart helped me within a minute. Great App and great service!

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 30, 2024

Whilst support does try to help there have been a number of bugs and technical devs are slow to respond / dont work weekends which has caused known issues to persist on site causing bugs. Also breaks the /cart page and does not work nicely with other apps. EDIT: They could not even fix my issue for over 2 weeks (their estimate of fix). So I deleted the app. You take on massive risk giving your cart to an app like this.

Using app

8 days

Total reviews

2

Average rating

1.0

5 / 5 Share

May 4, 2024

The best cart you can add to your Shopify Store. It is really well built that incentivizes a higher AOV. Plus let's you create very useful add ons that are just amazing.

Using app

9 days

Total reviews

2

Average rating

1.0

5 / 5 Share

April 24, 2024

Patti was one of the best customers services person we have ever worked with. Not only she took a call at 8PM but helped us get set up in 30 minutes things that would take us few hours to get set up properly and run smoothly. Highly recommend this app just based on the support we got today.

Using app

2 days

Total reviews

5

Average rating

4.2

1 / 5 Share

April 23, 2024

BE VERY CAREFUL USING THIS APP!! Will cause double counting in your analytics impacting audience signals and remarking efforts. When I notified them, they provided an obscure code with no guidance on implementation. When I asked for help, they told me to hire an app developer. I would think twice before using this app as it will impact your analytics (something we all rely on heavily in e-commerce).

Using app

3 months

Total reviews

5

Average rating

2.6

5 / 5 Share

April 23, 2024

Good app. Good support. Fast responses

Store

Aleco

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

This app is fantastic. Love the functionality and customer support!

Using app

About 6 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 23, 2024

Prompt response time!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2024

Worked with Mark from the customer service team to best match our original cart design and he nailed it. Mark has been assisting me all day fixing and tweaking small lines of code to create a quality cart design with many upselling features! So far the experience with UpCart and their team has been great!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2024

Pretty quick helps! and thank you for your awesome work!!

Using app

22 days

Total reviews

8

Average rating

4.5

5 / 5 Share

April 29, 2024

I recommend this app. When I needed assistance with the setup, the UpCart team provided prompt and expert help. Thanks for the support!

Using app

4 days

Total reviews

3

Average rating

5.0

1 / 5 Share

April 18, 2024

Store

RYSE

Using app

7 days

Total reviews

4

Average rating

3.8

5 / 5 Share

April 16, 2024

Support antwortet sehr schnell

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2024

goat

Using app

2 days

Total reviews

5

Average rating

5.0