All reviews

Rating Breakdown

  • 5
    92% (633 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (31 ratings)

Reviews with Text

  • 95% (652)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2023

The app works well right out the gate! I'm happy with it and the support was very quick to help me fix a small issue with the aspect ratio of my product images in cart. I highly recommend this app!

Using app

22 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks so much for the honest review there! Let us know if you have any other requests or even suggestions! Always open to feedback. :) Hope you continue to love UpCart!

5 / 5 Share

May 3, 2023

Big recommendations, Pierre is always helpful on the support with design changes asap. Recommend Upcart for everyone who is serious about their business and CRO

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Glad to hear you were able to get the support you needed, we're always happy to help you with more customizations too! Please don't be afraid to reach out. Hope you have a great time with UpCart!

5 / 5 Share

April 26, 2023

I highly recommend this App as it is a great application with a variety of useful functions that are easy to set up. Although I had a few issues during the installation process, the Livechat support team was incredibly helpful in resolving every problem I encountered. I am confident that we will continue to use this app in the long term, as we have already noticed an increase in our conversion rate and AOV since implementing it. Overall, the Cart App is an excellent choice for anyone looking for a reliable and user-friendly e-commerce cart solution.

Store

Ölich

Using app

About 7 hours

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the review! Glad to hear we were able to resolve any issues you were having. Can't wait to see your AOV get even higher! Let us know if you ever need anything else, always happy to help.

5 / 5 Share

April 25, 2023

Top-notch customer service. Patti and Pierre were so helpful with my onboarding and code customizations. Its still too early in the installation to report back about conversion lift but I just made a sale while typing this so it's gotta be good!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Glad to hear we made the process easy for you, and that you already got your first sale! Congrats on that, and here's to many more! :) Thanks for the honest review!

5 / 5 Share

April 21, 2023

This app is easy to install, easy to customize, and very intuitive! Just the right amount of features to increase AOV.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the honest review, really appreciate that you took time to write that up for us! Let us know if you have any ideas or suggestions! We really appreciate feedback!

5 / 5 Share

April 20, 2023

Got this app for the cart upsell. It has some amazing features like upsell in the cart and shipping protection. I had some slight issues with the app, but the developers reached out and solved it quickly. I reccomend this app for anyone looking for cart upsell.

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

I'm so sorry that you've had a negative experience. It sounds like the bug you experienced caused significant frustration, which is certainly not what you signed up for. Through our development teams initial analysis, it seems like the checkout redirect issue is being caused by a recent change that a conflicting app you are using has made. We are working to release a workaround, and it should be fixed for you very soon. We have sent you message directly through email and will continue the conversation there. Any charges by UpCart have been refunded as well. I will do my best to turn this negative experience into a positive one for you 🙏. Best,
Armon Co-founder @ UpCart

5 / 5 Share

April 18, 2023

Pierre, highly appreciate your effort and patience in assisting me today. No question was too much. Keep up the good work

Using app

21 days

Total reviews

4

Average rating

3.0

Developer Reply

We'll make sure Pierre sees your great comment! Thanks a ton for using UpCart and I hope you continue to enjoy it!

5 / 5 Share

July 23, 2025

Wow this app is great! I spoke with the Lillian who helped me quickly sort out a pricing issue. Highly recommend!

Using app

Over 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Thanks so much for the great review! Happy to hear Pierre was able to help you out with any customization needs you had. Let us know if you need anything else, always happy to help out where we can!

5 / 5 Share

April 10, 2023

This is a wonderful app that helps with conversions a lot with a super attentive team. We love using it!

Store

ZYNAH

Using app

2 months

Total reviews

12

Average rating

4.8

Developer Reply

Thanks for using UpCart! We definitely do our best to be as attentive as possible to your needs and desires! Let us know if you have any feedback, questions, or concerns! Always happy to help out!

5 / 5 Share

April 6, 2023

This app is super beautiful. I really enjoy how fast it is too and its AI determined recommended products. Pierre was amazing. The app is easy to install and highly customizable. Super friendly and fast working. He actually feels like a human not a dry robot talking to you.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Haha Pierre is definitely human! Thanks so much for the honest review on the app, glad you're liking it so far! Please let us know if you have any other questions, requests, or concerns! Always happy to help out. :)

5 / 5 Share

March 31, 2023

This app integrated beautifully with my theme and has all the features you'd ever need on a cart drawer. I had a custom CSS request and it was done perfectly within 2 minutes of me asking over live chat! Amazing app! Pierre on the support team is the man

Store

Luxium

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

We definitely strive to have every feature you could possibly want in a cart drawer! If you ever have any suggestions for new features, let us know! We're always happy to accept some constructive criticism!

5 / 5 Share

March 31, 2023

This is pretty much everything I was looking for in an Upsell cart app. Super customizable and the support staff is responsive! Would recommend to anyone looking to increase AOV

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hey thanks for the amazing comments! Glad our support staff was able to help you out really quickly! :) Thanks for using UpCart!

5 / 5 Share

March 31, 2023

Thanks for the help Pierre! You and your team were very attentive to my problem. I have no doubts about the elevated level of experience that all of you have. The app works great.

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey again, thanks for taking the time to leave us some positive feedback on that! Took a lot of work but it all got sorted out in the end! Really appreciate it, and I hope UpCart works wonders for your AOV and conversion rates! :) Let us know if you need anything else, always happy to help!

5 / 5 Share

March 27, 2023

Highly recommend! Reached out several times for some assistance and Pierre was very responsive and helpful! This app really helps you do things that normally would require being able to edit the checkout with is only be available on Shopify Plus

Using app

5 days

Total reviews

32

Average rating

4.9

Developer Reply

Hi there, thanks a lot for the honest review! I'm glad to hear we're able to achieve a level of customization that rivals some Shopify Plus-Only apps! Definitely a huge compliment! Please feel free to reach out again if you need anymore help or customizations, always happy to help!

5 / 5 Share

March 21, 2023

Great app, works like a charm, the support is amazing, can recommend to everyone! You won't regret it.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear we're working like a charm! Let us know if you ever need more cart customizations, always happy to help!

5 / 5 Share

March 15, 2023

Great support - super responsive and super fast! The app is very customizable and gives you all you need in the cart drawer.

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 13, 2023

Outstanding customer service. Really helped me out of a bind and fixed an issue that affected my install. Looking forward to using the app further.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2023

Absolutely brilliant app. I'd had it installed for about 10 minutes and it already boosted the value of an order by £19 which otherwise wouldn't have happened. Excited to see the longer term impact. Very professional and clean looking, easy to use and the support from Pierre for customisations is instant and absolutely top class. Probably the best and fastest customer service I can remember experiencing to be honest. Definitely give it a shot. Easy 5 stars.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

Best app! I am very happy with this app. I used it through BFCM and I am still using it today. They are very helpful when you need assistance and even take suggestions!

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 1, 2023

This app is easy to use and fantastic. Pierre was really helpful and helped us to solve problems quickly. 100/100!

Store

KDNK

Using app

20 days

Total reviews

4

Average rating

5.0