All reviews

Rating Breakdown

  • 5
    93% (978 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (28 ratings)
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5 / 5 Share

March 12, 2025

Best solution I've found for my cart. Personally works better than anything I've had custom coded as well. Fitting the full screen on mobile and easy upsells. It's exactly what I was looking for. Fast customer support, quite literally instant responses. And always able to provide a solution but also the reasoning behind it. Nothing but great positives to say about Upcart.

Store

AZZURRA

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Really appreciate you sharing your experience! 🤗 It’s awesome to hear that UpCart has been the best solution for your cart—especially outperforming custom-coded setups. The full-screen mobile fit and easy upsells are definitely game-changers! And huge shoutout to our support team for keeping things fast and helpful. 😀 We’re all about making sure you not only get a solution but also understand the "why" behind it. Thanks again for the kind words—we’re thrilled to have you on board! 😊

5 / 5 Share

March 12, 2025

Patti is the TOP G, best customer service experience

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Love to hear that! 😄 Patti is truly a rockstar, and we’re so glad she made your customer service experience top-notch! We’ll be sure to pass along the shoutout—she’ll appreciate it! 🔥 Let us know if you ever need anything else!

5 / 5 Share

March 12, 2025

Good help from John

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear John was able to help! 😊 We’ll be sure to pass along the appreciation. Let us know if you ever need anything else! 🙏

5 / 5 Share

March 11, 2025

Very helpful and solved my issue pretty quick

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that! 😊 Happy we could help and get things sorted quickly for you. Let us know if you ever need anything else! 🙏

5 / 5 Share

March 10, 2025

Dom was very helpful in his assistance. He was quick and straight to the point

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Awesome to hear that Dom was able to help quickly and efficiently! 😊 We’ll be sure to share your kind words with them ❤️ Let us know if you ever need anything else! 🙏

5 / 5 Share

March 9, 2025

Very great support staff, quick response and solutions to your issues.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Glad to hear you had a great experience with our support team! 😊 We pride ourselves on quick responses and effective solutions. Thanks for the kind words, and let us know if you ever need anything! 🙏

5 / 5 Share

March 7, 2025

Great App & the help of Hailey with UpCart is what truly made it great, without her help I truly was about to uninstall & use a competitors product. Thank you

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! 😊 Hailey is going to be so happy to read this review! We're so happy she able to help and we can continue to work together 🙏 Please let us know how we can continue to assist you!

5 / 5 Share

March 5, 2025

I started with AfterSell about two months ago, which, truthfully, blew me away with the AOV increase that happened, literally, immediately. So I decided to give UpCart a shot... and like most founders, we're quite particular on how things are displayed on our site. After much self-troubleshooting, Hailey solved a super important UX wish that I couldn't seem to solve on my own. Better yet, she solved in a matter of minutes with such a fun, upbeat attitude. It's so rare to find companies that truly go above and beyond to make sure us shop owners are getting our dream tools – but not with Hailey at UpCart. She cares which means the company DNA is rooted in care. It's experiences like these that have already turned me into a life-long customer. I know this team has my back today and 5 years from now. Truly amazing experience. Thank you, thank you, thank you, Hailey! - Andy ✌️

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Andy, First of all, we're blown away by your kind words ❤️🥰 We appreciate them immensely! We're so happy both AfterSell and UpCart have made a positive contribution to your store and even happier that Hailey was able to help you so quickly with that UX problem. We are so proud of Hailey, she's always very fun and a tremendous help 🤗. You're very right that merchant care is our top priority and I'm sure if speak to another member of the support team, you'll see that runs through us all. 🙏 We look forward to continue to work with you!

5 / 5 Share

March 5, 2025

Pierre made the best support for me ever! 100/10 such a nice dude, recorded me videos to explain all my questions!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Pierre is pretty awesome! 😎. We're so happy you had great support, with a nice guy who made you videos to help you. 😃. Please let us know if we can assist with anything else in the future 🙏

5 / 5 Share

March 2, 2025

John helped me so much when I needed help, he's the best and would recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

John is pretty great! He'll be so happy to see this review 🥰. We're so happy he helped you so much and we look forward to continuing to work with you 🙏

5 / 5 Share

Feb. 28, 2025

Very good application with very good support. Aina solved my problem in a matter of minutes

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to hear that Aina solved your problem so quickly! 😀 Thank you very much for your review and we look forward to continuing to work with you 🙏

5 / 5 Share

Feb. 27, 2025

UpCart is an incredibly useful app that enhances the shopping experience with its seamless functionality. What truly sets it apart is its exceptional customer support—quick, efficient, and always ready to help. Whenever an issue arises, their team responds promptly and effectively, ensuring a smooth experience. Highly recommended for anyone looking to optimize their cart system!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! 😊 We're thrilled to hear that UpCart has enhanced your shopping experience and that our customer support team has made a positive impact. Providing seamless functionality and top-notch assistance is our priority, so it means a lot to know we're hitting the mark. If you ever need anything, we're always here to help. Happy shopping, and thanks for recommending UpCart! 🚀🛒✨

5 / 5 Share

Feb. 26, 2025

Great app! Upped my AOV by quite a bit, highly recommend if you have bundled items like tracksuits. Jacinda was super helpful and very responsive when one of my customers was having a problem checking out. She found an issue in my code and we got it fixed super quick. I really appreciate the speedy customer service as it limits the time it takes to solve problems in my business. A+!!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your awesome review! 🚀 We're so glad to hear that UpCart has helped boost your AOV and that our support team, especially Jacinda, was able to assist you quickly and effectively. We know how important it is to keep things running smoothly, and we're always here to help whenever you need. Wishing you continued success with your store—thanks again for the A+ rating! 😊🎉

5 / 5 Share

Feb. 25, 2025

Hailey helped me really fast and fixed my issue immediately really competent and professionell

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're so happy to hear that Hailey was able to assist you quickly and professionally. Providing top-notch support is our goal, and we truly appreciate your feedback. If you ever need anything else, we're always here to help! 🙏

5 / 5 Share

Feb. 25, 2025

Works very well and If you need any help they assist you very quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! 😊 We're very happy to hear that UpCart is working well for you and that our support team was able to assist you quickly. If you ever need anything, we're always here to help. Happy selling! 🛒 Please let us know if we can assist with anything else 🙏

5 / 5 Share

Feb. 19, 2025

Perfect customer service by Hailey

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're so glad to hear that Hailey provided you with perfect customer service. We'll be sure to pass along your praise! If you ever need anything else, we're always here to help. 🙏

5 / 5 Share

Feb. 19, 2025

Best cart app, makes it easy to increase the AOV, and offers a wide range of customization options. Great support

Store

Sameo

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 😊 We're delighted to hear that UpCart is helping you increase AOV and that you appreciate the wide range of customization options. Providing great support is a top priority for us, and we’re always here if you need anything. 🙏 Thanks for being a valued user—wishing you continued success! ❤️✨

5 / 5 Share

Feb. 17, 2025

Hailey the team are brilliant super supportive and ready to help. I was having an issue with my cart draw. They were support detailed with their investigation and resolved my issue. This happened just before a new product launch too so they saved me going back to the client with disappointing news we would have to delay. 5-stars!!!

Store

CLESHY

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review! 🌟 We're so happy to hear that Hailey and the team were able to support you when you needed it most—especially right before your product launch! We know how crucial timing is, and we're thrilled we could help keep everything on track.🤓 If you ever need anything else, we're always here for you. Looking forward to continuing to work with you! 🙏

5 / 5 Share

Feb. 17, 2025

Using app

19 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! We really appreciate it and look forward to continuing to work with you 🙏

5 / 5 Share

Feb. 17, 2025

Amazing support team! Their AI support bot is probably the best I've seen on a shopify app. Needed a little more support outside of the bot's capabilities and a support agent named Jacinda helped me work everything out flawlessly. Highly recommend this app

Using app

12 days

Total reviews

8

Average rating

4.3

Developer Reply

We're thrilled to hear that you had a great experience with our support team and that our AI support bot impressed you! 😁 Jacinda will be so happy to know she was able to assist you flawlessly. We truly appreciate your recommendation and are always here to help whenever you need. 🙏