All reviews

Rating Breakdown

  • 5
    91% (677 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 93% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2026

Hailey, is the best! She really help me.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

If you have questions, don't hesitate to ask for help in support chat! In mycase Laura offered a solution immediately that I was looking for and that all took just 2 minutes! Thank you Laura!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 🙏 We're thrilled to hear Laura was able to provide you with an immediate solution in just 2 minutes! She's fantastic at what she does, and we'll pass along your thanks to her! We're glad you're encouraging others to reach out to our support chat. If you ever need anything else, we're always here to help! 😊

5 / 5 Share

Jan. 20, 2026

Perfect experience with their support. Special Thanks for Laura, she was so nice for us and so helpful.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Great app and great support from Laura. Fast response and a clear, helpful video explanation.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 🙏 We're thrilled to hear Laura provided you with fast, clear support and a helpful video explanation! She's excellent at breaking things down, and we'll make sure she knows how much you appreciated her help. Thanks for choosing Upcart! 🚀

5 / 5 Share

Jan. 14, 2026

great help fixed my issue immediately

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! 🙏 We're so glad we could help fix your issue immediately! Quick resolutions are what we aim for. If you need anything else, we're always here! 😊

5 / 5 Share

Jan. 8, 2026

Aina is fantastic—she's helped me resolve so many issues. She's the best customer service representative I've ever encountered. The software is incredibly user-friendly, and I'll definitely keep renewing my subscription.

Store

Purrsl

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! 🙏 We're thrilled to hear Aina has been such a fantastic support for you, helping resolve so many issues! She's truly the best, and we're lucky to have her on our team. We'll make sure she sees your kind words! Thanks for being such a loyal subscriber - we appreciate you! 😊

5 / 5 Share

Jan. 5, 2026

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! 🙏 We really appreciate your support! If you ever need anything, we're here to help. 😊

5 / 5 Share

Jan. 5, 2026

Fast response, very satisfied! Would recommend 10/10! Amazing app!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the amazing review! 🙏 We're thrilled to hear you're satisfied with our app and service! Your recommendation means the world to us. If you ever need anything, we're always here to help. 😊

5 / 5 Share

Dec. 28, 2025

Really good service. Very helpful and efficient.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🙏 We're delighted to hear you found our service helpful and efficient. It's great to know you're having a positive experience with Upcart! If you need anything at all, we're always here to help. 😊

5 / 5 Share

Dec. 23, 2025

thanks to Aina, She was extremely responsive and immediately found the problem.

Store

Ko-Kow

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind review! 🙏 We're thrilled to hear Aina was able to help you quickly and resolve the problem! We'll make sure to pass along your compliments to her. If you ever need anything else, our team is always here for you. 😊

5 / 5 Share

Dec. 20, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙏 We're so happy you're enjoying Upcart! Your support means the world to us. If you ever need anything, our team is always here to help! 😊

5 / 5 Share

Dec. 19, 2025

The app seems to be pretty straight forward once you get your head around. There were a few bits I couldn't figure out so had to reach out to their support team. Mark was pretty quick responding and super helpful so at the end we managed to sort it out.

Store

Baxory

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Michelle was amazing to work with. She was always helpful, responsive, and made sure any issues were resolved smoothly. Thank you Michelle!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Upcart is a fantastic app that gives us lots of tools to improve customer experience on-site. Support is always fast and helpful, shout-out to Aina who quickly fixed an issue we recently had with the up-sells. Would recommend for any store

Using app

Almost 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for this wonderful review! 🙏 We're so glad to hear you're enjoying all the tools Upcart has to offer! And a big shout-out to Aina - we'll make sure she knows how much you appreciated her quick help with the up-sells. Your recommendation means everything to us. Thanks for being a valued user! 🚀

5 / 5 Share

Dec. 15, 2025

John hat einen überragenden Support geliefert. Super!

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für diese tolle Bewertung! 🙏 We're thrilled to hear that John provided you with outstanding support! We'll make sure he knows how much you appreciated his help. Thanks for choosing Upcart - we're here whenever you need us! 😊

5 / 5 Share

Dec. 14, 2025

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

aina stole my heart lol good shit bruh

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Haha, we love this! 😂 Aina is going to be so happy to see this review! We're lucky to have her on the team, and we're glad she could help you out. Thanks for the awesome review - appreciate you! 🙌

5 / 5 Share

Dec. 11, 2025

Very good customer support and app

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! 🙏 We're happy to hear you're enjoying both the app and our customer support! Your feedback means a lot to us. Thanks for being a valued Upcart user! 😊

5 / 5 Share

Dec. 10, 2025

My experience with UpCart has been great so far. Jam made the whole process easy. I really appreciate the fast and friendly support!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this awesome review! 🙏 We're thrilled to hear that Jam made the whole process easy for you! Fast and friendly support is what we strive for, and we'll make sure Jam knows how much you appreciated his help. Thanks for choosing Upcart! 🚀

5 / 5 Share

Dec. 10, 2025

Hailey fixed the issue very quickly. Thanks so much

Store

Getme

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! 🙏 We're so glad Hailey could fix your issue quickly! She's a great member of our team, and we'll make sure she knows you appreciated her help. If you need anything else, we're always here! 😊