Upcart—Cart Drawer Cart Upsell
All reviews
Stunning cart design that is dysfunctional and dropped my conversion rate significantly. I installed this app for its main function, the discount codes. This function does not work properly, discount codes were not claimed properly or not working at all. I contacted support twice but it's been about a week and this issue has not been resolved yet as of the date I uninstalled the app (they said it's not just in my shop by the way, you would assume an issue like this would be resolved swiftly then). Wasted time in the busiest time of the year in November crashing my conversion rate because of this app, and paid for it to not do its main job (the discount codes) that is meant to do. Not sure what all those other 5-star reviews are for.
Great support. App is now working perfect with our theme.
Perfect support from Jordan! Thank you!
Top App, perfect support. Generate big plus with the app.
Hi there, we are waiting on a response from you and are eager to discuss the issue. Our CTO and development team have investigated thoroughly and it does not seem to be an issue with UpCart. We would love to hop on a call with you and discuss further.
We are likely to generate another 150K plus in revenue over a year from the upsell capabilities. The cart itself is designed very well. I would like to see a bit more on the analytics side, and some options need work in the customization area. (i.e note section and the announcement timer). However, I am beyond impressed by the performance.
Incredible! I had two big problems with my shop: - personalised products (photo and text) that weren't added to the basket correctly (the photo that the customer uploaded was no longer uploaded) - and the automatic translation wasn't working on the cartslide Varun's customer service was able to meet all my expectations, and I can only highly recommend it.
Work is always tedious, complex, and challenging, but having a good app plugin and a responsible team can save you a lot of trouble. Despite some initial hiccups during the usage, the technical team at UpCart provided me with tremendous assistance. They patiently listened to my questions, helped me devise solutions and alternative approaches. I witnessed their proactive and responsible work attitude towards customers, and I feel like I've found a great partner. Currently, I'm only using the basic features of their app, and it has already resulted in more than a 5% increase in product quantity for orders following UpCart's recommendations. This pleasantly surprised me, and now I plan to implement more comprehensive marketing strategies with UpCart's guidance to help my business. I highly recommend UpCart!
Great App, super quick and competent service!
The app is fantastic, the UX increased by a lot and the AOV too thanks to the shipping protections you can do like 5$ clean almost evey order, this is amazing. I also had the pleasure to have the support of Pierre who helped me debug a custom function for the cart and for the page builder, and this was also beyond the scope of his support! I am very grateful. Super App and super customer service!!!
Pleasant to work with. Patti was very helpful.
Great app, I tried a few others that felt clunkier and settled on this one. I ran into a compatibility issue with my site and the support staff had it fixed within minutes.
I can't express how impressed I am with this app and the exceptional support provided by the Upcart team! Recently, I encountered an incompatibility issue with my theme, but the Upcart team swiftly and efficiently resolved it, offering comprehensive support throughout the process. The impact on our sales has been remarkable since implementing the app. I do have a suggestion to further enhance the app's functionality: consider adding a feature to suggest discounted upsell products. I believe this addition would significantly boost our conversion rates. I eagerly anticipate future updates and improvements from the Upcart team, given the incredible experience I've had so far. Keep up the fantastic work!
The app and UI is very nice. Very easy to use and it does convert. The problem is, many times there is a 1-3 second delay in seeing the item in your cart. It makes me wonder how many sales are lost because of this issue. Hopefully they can solve the lag issue because I'm not sure it's worth the upsells if I'm losing sales altogether from the lag.
I had a couple of technical issues with the cart not displaying the add to cart button correctly. Jordan was excellent and fixed this for me super quickly. I'm very happy now with how the cart looks and works. Definitely recommend.
Très bonne application, je recommande ! Support très réactif, même le soir assez tard.
The best slide cart that i use and support is very reactive. I Love
The upcart upsale settings are very easy to work through, and theres many different ways you can upgrade your regular cart to increase order value. The best part however is the customer service. I had issues getting UpCart to integrate with my site’s custom theme that i bought and when i reached out for help at like 9pm they answered me right away and we went back and forth late at night, trying to figure out the best fix. They offered to help hands on and have a look at my themes code and see if there was anything they could change to make everything integrate correctly. Thankfully it was just a simple fix, and they were able to get it all fixed very fast. They also gave me a breakdown of the issue and all the exact changes they made, so now i know exactly what has changed and will be able to relay the info to the team that made my custom theme.
Das System ist wunderbar, schnell und der Support ist sehr gut. Es freut mich sehr mich dafür entschieden zu haben.
An app used by the top merchants - This is my go-to from now on for carts. Love that the app is so well integrated into Shopify. I can trust it during my busiest times. Highly customizable too. Love it!
App works great and the customers support is even better. Fast replies and they will customize the cart however you may need!
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