All reviews

Rating Breakdown

  • 5
    95% (869 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (21 ratings)
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5 / 5 Share

Oct. 2, 2024

Great app, think it will help my conversion rate hugely. Also, amazing support team - John was very helpful!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

amazing help and solved my issue in less than a minute literally

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Great application with great customer support!!!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Our experience with UpCart has been excellent! The platform is user-friendly, and the upsell features have been highly effective. Plus, the customer service is super helpful and typically responds quickly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Support answers fast and is very competent. Side cart is easy to optimise and the interface is very user friendly. I'd recommend it

Store

Avoa

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Had a bundle and cart problem, where the bundle and cart wasnt matching. Spent over 2 hours trying to figure this out, watching youtube and reading forums. They have really tech savy support, and not just click and paste robots. Dom was really helpful and trying to solve the issue, asking me questions about what apps and theme im using, eventually leading to the the issue was with another bundle app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Amazing app with even better customer service. Michelle solved all my problems quickly and effectively.

Using app

About 6 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Dom is the goat. support is very helpful

Store

Lorena

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Great support from Michelle absolute legend from actually going into my store and fixing the issues, thanks for the help, I really appreciate it

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Mark assisted me very quickly! Excellent customer service!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

The app works super well for us! They can even customise little things for you if you ask for this. We are definitely happy with it. We got help from Jacinda. She helped us a lot! Then I got help from Mark for another special customisation. He also helped me quickly and well. there are many customisations that you can do. They help you in a matter of minutes.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Great app. Really great customer service and the conversion and AOV are increased dramatically. I couldn't believe it myself. Absolutely recommended.

Store

miluna

Using app

11 days

Total reviews

9

Average rating

4.2

5 / 5 Share

Sept. 25, 2024

I had the absolute pleasure of working with Jordan from the support team at UpCart Cart Drawer, and I can't express enough how impressed I was with the level of service I received. Jordan was an incredible asset throughout the entire process. From the moment I reached out, the response time was lightning fast—less than a minute! In today’s world, where long waits and slow responses are the norm, this was a breath of fresh air. Jordan quickly understood my needs and was able to resolve every issue I had with absolute precision. Not only did he assist me with my concerns, but he also executed all the changes exactly as I requested, without missing a beat. His attention to detail, professionalism, and thorough knowledge of the UpCart Cart Drawer app truly stood out. He ensured that my cart was customized and functioning just the way I wanted, and he did so with remarkable efficiency. If you ever have the chance to work with Jordan, consider yourself lucky. His expertise, patience, and commitment to customer satisfaction are beyond exceptional. It’s rare to find such dedicated support, and I can confidently say that Jordan sets the gold standard. UpCart is fortunate to have him on the team! Highly recommend Jordan for all your support needs—trust me, you won’t be disappointed!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Good service, Fast fixing problems! 5 star review for John

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Have found the app to be great so far. Was simple to add to our website. We also wanted to make the sticky cart icon smaller and John was so helpful. Changed it straight away for us, was easy and really quick service. Definitely recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Great support who is always happy to help

Store

Shiraki

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Goed geholpen door John!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Great app, and michelle her support is outstanding!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

I recently reached out to Upcart support regarding some translation issues on my Shopify store aimed a certain language speaking customers. I was having trouble changing certain phrases like "discounts" and "your cart is empty." The support team was incredibly responsive and guided me to the Cart Editor's Settings, where I found the Translations option. I really appreciated how friendly and patient they were throughout the process. I felt a bit silly for not noticing the solution myself, but Michelle reassured me that I could always reach out for help. Overall, my experience was fantastic! Thank you, Upcart team, especially Michelle for your exceptional support!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

This app is amazing to drive for sales for free. Their support is always the best and faster than any app on shopify. Michelle helped me today and was quick to help and was the best

Using app

5 months

Total reviews

1

Average rating

5.0