All reviews

Rating Breakdown

  • 5
    90% (651 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (33 ratings)

Reviews with Text

  • 94% (668)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2025

Fast service good explanation

Store

Dekorza

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 😊 We're thrilled to hear that our team was able to assist you quickly and provide clear explanations. We really appreciate your support and are always here if you need any further help! 💬✨

5 / 5 Share

May 14, 2025

Brandon was so incredibly helpful and helped me problem solve with intense detail until we figured out the problem!

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

That’s amazing to hear! Brandon will be so glad to know he could help! 😊 We love going the extra mile to solve problems together. If there’s anything else you need, we’re just a message away!

5 / 5 Share

May 5, 2025

This upsell app is a game-changer! Super easy to use and customer service is great—fast, friendly, and incredibly helpful. Highly recommend!

Using app

2 days

Total reviews

7

Average rating

4.3

Developer Reply

Wow!! Thank you so much for the amazing feedback! 😊 We're thrilled to hear the app's making a difference for you, and that our support team could be there when you needed us. Let us know if there's ever anything else we can do! 🙏

5 / 5 Share

April 30, 2025

Incredible support this girl fixed all my problems so fast, she even sent me a loom video on my store and showed exactly what i was doing wrong.

Store

Lavella

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We’re so glad we could help you out quickly and that the Loom video made things even clearer. We're always here if you need anything else! 🚀💛

5 / 5 Share

April 28, 2025

Die App ist super.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Vielen lieben Dank für das tolle Feedback! 😊 Es freut uns sehr zu hören, dass dir die App so gut gefällt. Wenn du Fragen hast oder Unterstützung brauchst, sind wir jederzeit gerne für dich da! 🙌

5 / 5 Share

April 26, 2025

very speedy support and a fantastic product.

Using app

9 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear you're enjoying the product and that our support team was able to help you quickly. We're here whenever you need us, your success is our priority! 🚀

5 / 5 Share

April 25, 2025

Need some help setting up my cart, Michelle in Tech Support was AMAZING! Super friendly and extremely helpful. Looking forward to testing out these features

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the awesome feedback! 😊 We're thrilled to hear Michelle was able to help, she really is amazing! We'll be sure to pass along your kind words. Excited for you to explore all the features, if you need anything else along the way, we’re just a message away! 🚀🙌

5 / 5 Share

April 23, 2025

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review, we really appreciate it 🙏 Please let us know how we can continue to assist you! 🤗

5 / 5 Share

April 20, 2025

Great experience until now, products work well, and support is very responsive. Would definitely recommend!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear you've had a great experience so far and that everything is working smoothly for you. It’s also wonderful to know our support team has been responsive and helpful. Your recommendation means a lot! We're here anytime you need us! 💛

5 / 5 Share

April 19, 2025

Excelente app y muy buen servicio de ayuda

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchísimas gracias por tu comentario! 😊 Nos alegra saber que la app te ha resultado excelente y que el servicio de ayuda ha sido de tu agrado. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por confiar en nosotros! 💛

5 / 5 Share

April 18, 2025

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a positive review! We look forward to continue working with you 😁

5 / 5 Share

April 16, 2025

John was able to help me well with the issues I was having today. Thanks!

Store

Ruut

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

That’s wonderful to hear! Thank you for sharing that 😁 John will be so glad to know he made a positive difference. It sounds like he really came through for you today, and we’re lucky to have someone as helpful and supportive as him on the team! Please let us know how to continue to assist you 🙏

5 / 5 Share

April 15, 2025

Great service

Store

ION-Sei

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're really glad you had a great experience. It means a lot to us 🙏. Looking forward to continue working with you 👐

5 / 5 Share

April 13, 2025

Quick and friendly customer service!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear you had a quick and friendly experience with our support team. Providing helpful, timely service is always our goal, and we’re so glad we could assist you! Don’t hesitate to reach out if you ever need anything, we’re always here to help! 💛

5 / 5 Share

April 11, 2025

Very very powerful App. Great functionality and helpful support services.

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 💛 We're so glad to hear that you’re finding the app incredibly effective and feature-rich, that’s exactly what we aim for. It’s also great to know our support team has been helpful along the way! We're here for you anytime you need us. Thanks again for being part of the journey! 😊

5 / 5 Share

April 9, 2025

Polite, and helpful support team. Functionality is very good.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're glad to hear you’ve had a positive experience with our support team, being polite and helpful is always our priority. We're also happy to know you're enjoying the app’s functionality. If there's ever anything you need, we're just a message away! 💛

5 / 5 Share

April 3, 2025

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you very much for taking the time to leave us a kind review, please let us know how we can continue to support you! 🙏

5 / 5 Share

April 2, 2025

Great app, Hailey was able to create a video to address my issue!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the lovely feedback! 😊 We're so glad to hear Hailey was able to help and even went the extra mile with a video! We love making things as clear and easy as possible, so it’s wonderful to know that made a difference for you. If you ever need anything else, we’re just a message away. Thanks again for letting us work with you! 💛

5 / 5 Share

April 2, 2025

I could not be happier with the help I received from Jacinda! She went above and beyond to help me diagnose and solve my problem, which ended up not being an issue with UpCart at all! Jacinda not only looked through the site herself, but also made videos for me which I will refer to in the future as well. She was also very patient as I was very busy today and was frequently away from my desk which I greatly appreciated. Thank you Jacinda and team!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 💛 We're absolutely delighted to hear that Jacinda was able to go above and beyond for you and that's exactly the kind of support we strive for. It’s awesome to know the videos will continue to be helpful, and we truly appreciate your kind words about her patience and dedication.🙏 Even when the issue wasn’t with UpCart, we're so glad we could still be part of the solution. We'll be sure to pass your thanks along to Jacinda, we're sure she’ll be thrilled to hear this! Thanks again for taking the time to share your experience — we’re lucky to have you with us! 😊

5 / 5 Share

April 2, 2025

Super service , Fast , reslove my issue on the spot

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a kind review! 🤗. We're so glad you enjoyed our fast and super service and even happier that we could resolve your issue quickly! Please let us know how we can continue to assist you 🙏