UpOrder (formerly Spently)

Dec. 4, 2019

I wanted to raise my level of customer communication and find something that was both professional and easy to use. This is it! Besides the support from Callum & Roddy being excellent, I love the look and feel of the emails that now go out on our behalf. Am thrilled so far and am sure it will continue.

Dec. 2, 2019

Great support from Callum. Going to apply his recommendations this evening. Looking forward to some results which I'm sure will happen.

Nov. 24, 2019

Love this app! Installed Spently this past week and it was super easy to setup all of my emails, love the way they look and already drove me some additional sales. Keep up the great work!

Nov. 23, 2019

Very average i got to say, far from a pixel perfect emailing app. Its decent and thats all. Lack of competition at this price range makes it have 4.8 stars.

Nov. 22, 2019

The app is easy to use and navigate without any coding background. I've found the customer support team to be very responsive and helpful. I highly recommend Spently.

Nov. 21, 2019

This app has turned our notifications into a new channel of revenue for us! Highly recommend using this app.

Nov. 21, 2019

Really enjoy using this app. Has a lot of different features you can use. Roddy and Callum over at Spently were kind enough to get my get my store set up within a day or two. Looking forward to all the additional revenue brought in because of Spently.

Nov. 15, 2019

Great app! Great customer service... Very happy with it. We generated $700 in the recovered abandoned carts.

March 31, 2020

Every experience with Spently has been super. Grace is a rockstar and they are both expedient and thorough. We very much appreciate the great service.

Nov. 5, 2019

Love this app. Easily allows you to customize your notification templates and the customer service is absolutely fantastic!

Nov. 1, 2019

Customer service is truly the best. Callum took his time to explain and demonstrate through video call different options of the app. Also he gave good advice on best and most appealing ways for email marketing. Super happy!

March 12, 2020

I am working with Grace and she is so helpful. I really appreciate of all her specialized knowledge and assistance! Spently has awesome customer service...Thanks Grace !

Oct. 23, 2019

Spently gives you great customization options + an amazing ROI. Plus, the service is one of a kind!

Oct. 21, 2019

The email templates are good and the interface is easy to use, but unfortunately it's very slow and crashes often.

Oct. 17, 2019

This is just amazing, i used it to configure my templates, just what i needed! also customer support is more than 5 stars!

Oct. 17, 2019

If you could only get 1 app, Spently would be the one. These guys thought of everything and got it right; so, well done. I was blown away with how easy it was to transfer the email templates into Shopify. Absolutely, the easiest app to use on my Shopify store. And, it is actually enjoyable to design the emails. Being able to contact my customers without them feeling solicited is terrific, but more meaningful to me is the way the emails help build my brand in the very competitive world of beauty and personal care products. Their YouTube video was very helpful, but the helpful award goes to Callum. I was so stressed trying to get my store ready for launch; so, Callum jumped in and helped me with my template. I never had that happen throughout this entire experience. The support at Spently is ongoing and truly second to none. Couldn't be happier.

Oct. 10, 2019

I absolutely love this app. I was in a time crunch and needed to develop a suite of customer emails for my store. I found this app and it took me no time to learn the tool and implement automatic emails that have been running smoothly since. Customer service was also super responsive and helpful. I definitely recommend it!

Oct. 10, 2019

Spently has been great so far! Support, namely Callum, has been accessible just about any hour of the day. I feel like it has been worth the cost so far, especially for abandoned carts. This is a part of my site I've felt has been lacking, and Spently makes it easy and beautiful. I would definitely recommend this app to anyone that wants their emails to look more like their website and less like a standard shopify email. As a bonus I so appreciate they help to design and layout the emails with you.

Oct. 8, 2019

We have loved the results of what Spently has done for us, but we have been more impressed with their customer service. Roddy and Callum have been awesome to work with and have delivered on everything we've thrown at them. Couldn't recommend this app more!

Oct. 7, 2019

I am a dummy when it comes to anything coding or technical so I was definitely intimidated by all the stuff that Spently can do. I had downloaded it a month ago but didn't get around to activating it until this weekend. Immediately upon activation I received a message from Callum saying they can assist with installing all of the templates for me (FOR FREE!). That was nice. The only thing is that since it was a Saturday they are closed on weekends. (NO BIGGIE) So my impatient self decided to try to figure it out myself so I visited there very resourceful support page and got a video and full test walk-through on how to do the installations myself. Done! I was extremely impressed by all that the app has to offer. So remember that message I got from Callum on Saturday? Well like clockwork first thing Monday morning Callum emailed me to followup on my questions. I had also installed another discount app on Sunday and was confused how to get the two to work together. But again, the Spently app is designed so perfect that there really wasn't any conflict and my technilogically handicapped self was able to get both apps installed and working together seamlessly. It goes to show the amount of thought and work they put into developing this app. I had no access to support because it was the weekend yet I was able to find all the help I need and receive a quick followup in a more than timely manner from the company --The developer himself might I add! So we're up and running. My only thing I'm nervous about is the cost per month only because I am completely new to ecommerce and I'm hoping I get things running in time so that the website pays for itself. The app is DEFINITELY worth its monthly cost. I just pray I can get things running smoothly so I can afford to keep it. Looking forward to making millions with Spently!!!!