All reviews

Rating Breakdown

  • 5
    92% (212 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 100% (230)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 12, 2017

I looove this app, absolutely easy to use, with many options and the customer support is excellent! A must for every small business e-commerce. Good job!

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 15, 2017

We are incredibly impressed with the quality of service and support we have received from Spently. Branding is extremely important to our shop and the new templates we have implemented with Spently have taken our customer experience to the next level. Prior to Spently, our abandoned cart recover was approximately 4%. Within two weeks of using Spently, our rates have increased to 8.7%, above Shopify's average. *** UPDATE ** - Over 9.5% of our Cart Recovery emails are being completed now!!! Amazing. FURTHER UPDATE - As of this morning 21% of our recovery emails are successful. Game changing. Thank you. We look forward to finding new ways to work with the automated emails, especially around the major holidays. This app is worth every penny.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2017

Really effective way to customise your order confirmation template. Easy to use drag and drop builder. The team offer amazing support and answer queries fast. Definitely recommend to anyone using shopify!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2017

Really happy with this app. User friendly + great customer supported. Helped us w/ conversion optimization + improving our emails.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2021

The Spently support team are also incredible, always easy to reach and very responsive. We love working with Tina, she's creating, friendly and so knowledgeable :)

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2017

Really easy to set up! Looking forward to seeing the results.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2017

Great and easy to use! Found the back end easy to navigate and support is just an email away

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2019

I've been using Spently for years, but hadn't updated the templates in awhile because I didn't really have the time to invest in redoing everything with their new template builder. Callum reached out and completely redesigned the templates for nothing, which was extremely helpful!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

March 22, 2017

So far I have the free version of the app and have been able to create a beautiful bespoke order confirmation email template. I cannot offer an opinion on the rest of the options the app offers, but from what have seen of it so far, its a lovely app and there is very good customer service. www.apacheroselondon.com

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

March 11, 2017

Got the free version with order confirmation email, very easy to edit. Ours looks very professional now compared to the Shopify default. Only wish is to be able to just buy their other template at one time fee since we do not need other paid services. Thanks again! www.TheCommandment.com

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2017

We're just getting started with Spently - but I love this app. Very user friendly and really looking forward to exploring it further.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2017

Great app, nice templates. Does exactly what I need.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 10, 2017

Great app with so many different features. Really helpful in taking our business to the next level. Support is amazing too, to work through minor tweeks.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2017

Easy to install and great templates - amazing for the free package. Unable to utilise many of the follow up emails currently due to the cross sell app we have installed. However on contacting someone there on the team at Spently, it was mentioned that they will look to supporting this in the future - personal service, cant be bad!

Using app

20 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 10, 2016

A must have App for Shopify. Easily edit your customer emails and create custom templates. Also they have a great support team.

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 6, 2016

Spently really makes things easier and gives you a wide variety of options.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2016

We are currently using the free plan to customize our order confirmation notifications, we couldn't be happier with the ease of the set up and the level of customization available! We will definitely be upgrading to the paid version in the near future! Five stars!

Using app

12 days

Total reviews

22

Average rating

4.9

5 / 5 Share

Nov. 1, 2016

It's beautiful.. super easy to use and an active support team. Edit: Pricing concerns have been cleared up. support team actually gave us a call to discuss the plans in more detail.. and given the free plan still offers fantastic branding and resell opportunities I can see us having a happy, long lasting relationship with Spently

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 31, 2016

Great app! We have been trying the free version for the last couple of weeks but I fully expect to upgrade imminently. It really helps to be able to send professional emails with the ability to upsell and to keep customers engaged with your brand.

Using app

12 days

Total reviews

9

Average rating

4.3

5 / 5 Share

Oct. 26, 2016

So easy to use and setup my email templates. I would definitely recommend it to anyone starting out with their store. As soon as we fully launch and have more cashflow, I will absolutely be upgrading from the free account to take advantage of the extra options they have to offer.

Using app

About 1 month

Total reviews

1

Average rating

5.0