All reviews

Rating Breakdown

  • 5
    97% (2,104 ratings)
  • 4
    2% (34 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Oct. 10, 2024

Quick and helpful service, thank you

Using app

1 day

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 10, 2024

Sudhan was very helpfull and fast with amending the widget! Great service

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Febin was greatly helpful when I asked for his support. He guided me through the entire journey and solved all the issues I was facing. Selleasy is certainly the best upselling app in the market!

Store

lume.

Using app

8 months

Total reviews

16

Average rating

4.6

5 / 5 Share

Oct. 8, 2024

Great and quick support

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Oct. 8, 2024

Amazing and very fast support! nothing to complain about until now

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Oct. 8, 2024

Great professional features, really quick action to sort issue when Frequently Bought Together wasn't showing anymore, related to change of product page impacting the theme details they use

Store

SAPIENT

Using app

About 14 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 8, 2024

We are using the app since a long time and are happy with it.

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 7, 2024

Annie was a great help, thanks a lot

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Oct. 7, 2024

EDIT 07 Oct 2024: Updating my review below from 2 stars to 5 stars based on response from App Support received today (in 'quotes' below)... really appreciate the effort and accept your response as more than satisfactory. I will look to reinstall the App soon, and will take you up on the offer of support for customisation then. [Quote] I would like to clarify that since the billing is under Shopify's control and we do not have a way to check if the app is enabled or disabled in a store, the app's charges will continue as long as the app is installed in the store. This is the nature of apps in the Shopify app store, and unfortunately, it is out of our control. We completely understand your concern that you have not been using our app, and we are willing to process the refund. We are also more than willing to customize the app widgets for you to suit your needs, as we regularly do for our other customers when they reach out to us via live chat, Zoom call, or email. The contact details are readily available on the app's help page and in the Shopify app store, as shown in the screenshots below. [Endquote] Original review: Limited features, doesn't offer the flexibility needed. While I did get some increases to cart value, I had more abandoned carts where this app showed than without the app... the pop-up is too large and intrusive and not crystal clear what a user needs to do to continue with their purchase. Don't agree with the pricing plan, you're charged even when you have nothing deployed in the app, you start to get billed once you go over 50 orders in a month, just for having the app installed, even when no upsells, cross sells, etc have been activated. Lastly, I uninstalled the app but I am still being charged and there's no customer support email / link. If I am charged again next month while I don't even have the app installed, I will be seeking a full refund.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're glad that we were able to clarify and resolve the situation.

5 / 5 Share

Oct. 4, 2024

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 4, 2024

Veena was so cool and definitely knew what she was doing. Flew off the screen and fixed my issues. You rock, girlypop!

Store

My Store

Using app

5 months

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 4, 2024

Really good support from Febin!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 4, 2024

Super good support with the chat function. I thought something was not working but it seems it had to do with my own cache. All solved!

Store

SHAKA

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 4, 2024

Annie Was great helped me out the entire time thanks for 5 star service

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Nov. 20, 2024

Suki from the support team was amazing! So helpful and quick to recode the widget on my store. Top quality customer support!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 3, 2024

Super fast response and service, highly recommended

Store

Klukkan

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 2, 2024

Suriyaa was very quick to respond to my request for help. Fixed all the issues I had very promptly.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 2, 2024

Highly recommend. Support via live chat was really easy and fast!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Oct. 2, 2024

Had a problem where the widget stopped showing, but contacted support and Janani got it fixed quickly. App looks great, and great support.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Oct. 1, 2024

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for rating our app. We are happy to hear about your positive experience with our product and service.