Upsell & Cross Sell — Selleasy
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The upselling app for Shopify has significantly increased my sales. The integration was easy and the features very useful. I especially appreciate Suriyaa for her quick and professional assistance. I recommend this app to all Shopify store owners!
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I cannot express enough how grateful I am for the incredible support provided by Sankari Sreenika. From the moment I raised my issue regarding the Add-ons feature, Sankari demonstrated an unmatched level of professionalism, patience, and expertise. They quickly identified the problem, thoroughly explained the steps needed to resolve it, and guided me every step of the way. What truly stood out was their dedication to ensuring that my concerns were not just addressed but fully resolved in a way that exceeded my expectations. Sankari's knowledge of the system, their ability to communicate complex technical details in a clear and friendly manner, and their genuine willingness to help left a lasting impression on me. Thanks to their outstanding assistance, my Add-ons feature is now functioning flawlessly, and my overall experience has been nothing short of fantastic. Sankari is a true asset to their team, and I am beyond appreciative of their efforts. I wholeheartedly recommend their support to anyone seeking assistance – they are simply the best!
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Suriyaa was the best. Lovely support team!
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Trissha was super helpful. She was able to customize my setup just as I wanted. In only a few minutes I was up and running.
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While having small problems with billing, customer support is top-tier and fixed the issue.
We kindly request you to share the reason for your 1-star feedback, as it would help us identify and rectify the issue. We have also reached out to you via email and hope to connect with you soon to resolve this matter.
i had a small addon item wanted people to add to cart for 5$. Did the trial. Did 4 sales of the this 5$ item out of 20 click. This works decent for small value items that have smaller profit margins but you are charged by total number of store sales, Not by clicks or purchases on the actual add on item. I had 5 clicks and 4 sales which is good click through. I am hoping they will have pricing model that goes by click instead of total store sales. I have been informed they are working on this!
We regret the inconvenience caused. As explained in our previous email communication, we have already provided you with the app credit of $8.99, as Shopify has not yet sent us the actual subscription charge to provide a direct refund. Please reach out to Shopify if the app credit has not reached you yet, as it is under Shopify's control. Regarding the offer widget issue, we would have preferred that you reach out to us directly so we could have consulted our tech team for a solution. If possible, please re-install the app, and we’ll be happy to assist you further.
great service from Febin
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I am please, Suriyaa is very cool.
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The support (and in particular Suki) has been very helpful and quick to resolve any issues / answer any questions we had. Would definitely recommend!
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The work was done well. We particularly appreciated Kavishan's efficiency and attention to detail. Thank you!
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That's very helpful and customer service team is quite responsive.
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A great app and a great customer support. Trissha was very helpful with all my requests.
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Kavishan was a great help!
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Amazing & very useful Suport is perfect
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Application très complète. De plus j’ai eu besoin de contacter le chat et mon soucis a été rapidement résolu. Personne compétente . Merci
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Easy to use. Fast and friendly customer service, thank you Suriyaa!
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Excellent App!! Easy to customize, looks really slick and super fast friendly support :)
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Excellent customer support. Trissha from customer support immidiately resolved the concerned raised.
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Servizio clienti eccellente!!! Suriyaa stato molto gentile e professionale nel aiutarmi. Perfetto, grazie
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I had some issues with my widget and had to contact support multiple times. The customer representative - Suki, was very professional and friendly. The matter was resolved in a timely manner.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
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