Upsell & Cross Sell — Selleasy
Shopify Upsell App | Cross Sell, Cart Upsell, Bundles, etc.
Rating
4.9
feedback
2,047
chart
#27
All reviews
Rating Breakdown
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March 2, 2023
I have been using the APP for a while, and the customer service will reply immediately, and the operation is simple and easy to understand
Thanks for your kind review, it really helps a lot in our long run.
Feb. 27, 2023
Really amazing experience, with incredibly knowledgable and helpful staff! Annie helped me move some things around when I had no idea what to do, and was just exceptional. Really great product.
We very much appreciate you for taking the time to leave us a valuable review! It'll really help us a lot in the long run.
Feb. 25, 2023
The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.
Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.
Feb. 25, 2023
i just loaded this on friday via a recommendation and i have been very impressed with the app. It does all it says on the tin and i had it up and running in a an hour. I was guided through the set up via a zoom call - definitely take this offer up and then I spent another few hours testing different offers. When i got stuck support were there instantly! no waiting around. On Saturday I wanted to finish something and had an issue, again i contacted support and there were there for me. They even suggested a zoom call immediately to give me the help i needed. Very rare to get this sort of support from a Shopify app co. Thanks very much and I would recommend
Thank you for taking your time and leaving us an awesome review! It is always our pleasure to assist you.
Feb. 25, 2023
Siddarth was amazing and patient he helped me through the entire process and transition was easy. The app works great. 5 stars!
We very much appreciate you for taking the time to leave us a valuable review! It'll really help us a lot in the long run.
Feb. 24, 2023
Top customer support, very helpful and responsive. Recommend
Thank you for your kind review!
Feb. 24, 2023
Customer support is always there when you need them. The plugin works great and does exactly what I need it do! If i could give it 10 Stars I would!
Thank you for your wonderful review! Really means a lot to us.
Feb. 24, 2023
Amazing customer support! Febin was very friendly and helped with exactly what we needed. highly recommend.
Thanks for your kind words and review. It's really a lot for us
Feb. 23, 2023
It is so easy to set up and the customer service is amazing -- the online chat solved our issue in a matter of minutes.
We very much appreciate you for taking the time to leave us a wonderful review! It's always our pleasure to assist you.
Feb. 23, 2023
Highly recommend this APP! Annie was extremely helpful and made the process seamless. Great service! Five stars!
Thank you so much for the wonderful review! we really appreciate you taking the time to share your feedback
Feb. 19, 2023
I had a really great experience with Janani. I wanted to change the way the products frequently bought together were displayed on the frontend and she fixed that for me. She even took the time to explain other things to me as well. Great service. Thanks again Janani
Thank you for taking the time to leave us a wonderful review!
Feb. 17, 2023
This app is extremely easy to use. I'm using it for jewelry to promote 'layering your look'. The customer service is outstanding
Thank you very much for taking the time to leave us this wonderful review. We are glad to hear about your experience with our app.
July 27, 2023
This APP has helped us to add the Frequently Bought Together products and possibility for customer to buy on the checkout and card. The customer service is AMAZING and always ready to help! Febin has helped me with some HTLM :)
Thank you so much for your wonderful review. We appreciate the time and effort you have taken to leave us a review. This would be a great encouragement for us. We will be glad to assist you at any time
Feb. 17, 2023
Very helpful support team. Nice little upsell that performs well and has improved my AOV. I am happy
Thank you so much for the kind review!
Feb. 16, 2023
Super application, facile et utile pour les upsells Le service client est très compétent ! Rapidité et efficacité
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase
Feb. 16, 2023
A quite powerful marketing APP with customization flexibility, also with kind and professional service support.
We very much appreciate you for taking the time to leave us a wonderful review. Thank you!!!
Feb. 15, 2023
Awesome customer service :) Febin has been able to solve my problem in five minutes. Will try the app and see if we can implement it on our main website.
Thanks for your kind words and review. Its really a lot for us.
Feb. 14, 2023
Great customer service. I couldn't get it to work and the customer service team took over my screen during a zoom to rectify it. Turns out it was a simple solution and I'm just not that tech savvy.
We very much appreciate you for taking the time to leave us a wonderful review. Thank you!!!
Feb. 13, 2023
Sudhan was a great help! within 20 minutes solved countless problems I was having with no problem at all. Dealt with many of the staff and everyone has been great no matter what time of the day. Highly Recommend the app and the support you get from the team.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase
Feb. 17, 2023
Update: Original review still applies, make sure you know what the rules are for freemium plan. They did reverse the charges for me and updated the description so it's more clear. App still is great as it always has been and now I'm aware of when I will be charged. Know what you are getting into. Pricing for this app takes into account all sales made via Shopify. That's not just on your online store but if you take orders via markets or events as well. The app itself is useful, well designed, and works well but the lack of clarity on pricing wasn't acceptable. For our needs this was not worth the money. Free version would have remained useful as we do most of our business at markets.
We understand that there was confusion with the description of the charges, so we have updated our plan section now to make it more clear about the charges. Please note, we have processed the complete refund as well and reached out to you via email. This is certainly not the kind of service we want you to experience but very unfortunately things have turned out this way. We count all channels for orders because every single order no matter from which channel, hit our app server. And we have widgets running on the order status page that can apply to all channels. We are sorry to hear that you had a negative experience and we would like to do everything we can to make it right. At Logbase, we take all feedback seriously and we value your opinion as your satisfaction is our top priority.