Upsell & Cross Sell — Selleasy
Shopify Upsell App | Cross Sell, Cart Upsell, Bundles, etc.
Rating
4.9
feedback
2,047
chart
#27
All reviews
Rating Breakdown
Review RSS Feed
Feb. 17, 2023
Update: Original review still applies, make sure you know what the rules are for freemium plan. They did reverse the charges for me and updated the description so it's more clear. App still is great as it always has been and now I'm aware of when I will be charged. Know what you are getting into. Pricing for this app takes into account all sales made via Shopify. That's not just on your online store but if you take orders via markets or events as well. The app itself is useful, well designed, and works well but the lack of clarity on pricing wasn't acceptable. For our needs this was not worth the money. Free version would have remained useful as we do most of our business at markets.
We understand that there was confusion with the description of the charges, so we have updated our plan section now to make it more clear about the charges. Please note, we have processed the complete refund as well and reached out to you via email. This is certainly not the kind of service we want you to experience but very unfortunately things have turned out this way. We count all channels for orders because every single order no matter from which channel, hit our app server. And we have widgets running on the order status page that can apply to all channels. We are sorry to hear that you had a negative experience and we would like to do everything we can to make it right. At Logbase, we take all feedback seriously and we value your opinion as your satisfaction is our top priority.
Feb. 13, 2023
Great App! Great Customer Service! You are so nice, five stars. Highly recommended this app, you helped us a lot!
Our whole team sends a hearty thanks for your review! 🙏🏻 It'll really help us to grow bigger.
Feb. 11, 2023
THE BEST Support ever. It's free but this app is just the best I mean the support did exactly what I wanted and you can even schedule a call with them on zoom. Perfect app recommended! 10/10
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase
Feb. 11, 2023
very good support and app
We very much appreciate you for taking the time to leave us a wonderful review. Thank you!!!
Feb. 11, 2023
Best app for upsell, i recommand it. Various settings for a decent price. Can't find any other app that can do the same
Thank you for your lovely note. We greatly appreciate you taking the time to share your experience.
Feb. 10, 2023
Kavishan helped me out very well he explained everything perfectly and helped me with all my requests.
Using app
About 2 hours
Total reviews
1
Average rating
5.0
Thank you for your lovely note. We greatly appreciate you taking the time to share your experience.
Aug. 1, 2024
Customer service is excellent though, they resolved my issues!
Thank you very much for your wonderful review! It is always our pleasure to assist you.
Feb. 9, 2023
Great App and easy to set up. It provides different options on where you want to place the upsell offer, with customizable functionalities. Great team to work with also!
Thank you for your wonderful review. We appreciate your time and effort. It's a very big encouragement for us as a team. We will be glad to assist you anytime.
Feb. 9, 2023
Highly recommend this app because of the superb support team that patiently and effectively solved every issue of our store in couple hours.
We very much appreciate you for taking the time to leave us a wonderful review. Thank you!!!
Feb. 8, 2023
Fantastic app that makes you money and sensational support team. I highly recommend this app! Download and install it ASAP
Feb. 8, 2023
The Rep was very nice and knowledgeable about the app. He made it so easy for me to understand. Thank you!
May 26, 2023
A very useful app, it has performed perfectly. They give FABULOUS support. I recommend it.
Thanks for your wonderful review, we are continuously developing we will definitely make it better for you in the future.
Feb. 7, 2023
I love this app!! I only started using it a month ago and have already seen a significant rise in AOV. The support is super fast. I wanted to change the location of my add-ons widget, and they could log on a call with me and make the necessary coding changes within 12 hours. Highly recommend!
Thank you for your wonderful review. We appreciate your time and effort. It's a very big encouragement for us as a team. We will be glad to assist you anytime.
Feb. 5, 2023
HIGHLY recommend this app. I use it for an add on to my products. It works very well but the best part is the customer support. It's outstanding. They got back to me quickly and made a couple adjustments for me. They stand behind their work and really care about their customers.
Thank you for taking the time to leave us a wonderful review!
Feb. 4, 2023
L'app è molto semplice da configurare, inoltre il servizio clienti è molto efficiente, l'ho contattato per una modifica al cart page widget ed è stata eseguita in tempi rapidissimi
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase
Feb. 4, 2023
Both the service is brilliant and the app is so useful. I really recommend it. Also, their team are very helpful and have help me.
Thanks for your kind review. It's really a lot for us.
Feb. 3, 2023
Great customer experience and solve our problem in half hour. highly recommenced if you are running a shop
Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify app. We are thrilled you had an awesome experience with our super-fast customer service. Feel free to get in touch if you need anything at all! :) Thanks Sudhan Logbase
Feb. 2, 2023
Very good service ! Support team assists you 24/24. The app is good as well ! Thank you very much for your help
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase
Feb. 1, 2023
Excelente aplicación, sobre todo el servicio y soporte es mucho mejor. Recomiendo ampliamente Upsell & Cross..
Feb. 1, 2023
This app is great and serves what I need it to do. Kavishan helped me with the look of the widgets to ensure that the app suited our branding on our website. His knowledge was excellent and the implementation was very very fast over a phone call. Thank you, Kavishan.
“Thank you for reaching out and providing us with valuable feedback”, We're really grateful and appreciate you taking the time to share your rating with us.