UFE Cross Sell & Upsell Bundle

Thank you for the 5-star rating!🌟Your support and feedback inspire us to keep delivering the best experience possible. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for sharing this amazing feedback!🌟🙏 It truly means a lot to our whole team. We’re really glad to hear that UFE has been helping you increase your store’s revenue — that’s exactly what we love to see! If you ever want help creating more high-converting funnels, optimizing your existing offers, or exploring advanced setups tailored to your store’s audience, feel free to reach out anytime. We’re always here to support you and help you scale even further. Feedback like yours motivates us to keep improving and supporting you better. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for the 5-star review! 🌟 we are truly glad that we could support you during setup, it means a lot to hear that you found the experience helpful and friendly. Your feedback brightened my day! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Vielen Dank für Ihre freundlichen Worte! 🌟 Wir freuen uns sehr zu hören, dass Sie eine so positive Erfahrung mit unserem Service gemacht haben. Unser Ziel ist es stets, Unterstützung zu bieten, die persönlich und aufmerksam auf jede Anfrage eingeht – daher bedeutet es uns viel zu wissen, dass Ihnen dies aufgefallen ist. Ihre Empfehlung wissen wir sehr zu schätzen, und wir werden weiterhin unser Bestes geben, Ihnen jedes Mal die gleiche Sorgfalt und Hingabe zu bieten. Für weitere Fragen können Sie uns jederzeit unter [email protected] oder über unseren In‑App‑Chat kontaktieren. Wir helfen Ihnen immer gerne weiter. – Helixo Support Team

Summary: After carefully reviewing your account, we can confirm that Shopify automatically stopped the subscription when you uninstalled the app on December 2nd, and no charges were made beyond that date. We also observed that your offers were active and generating revenue until September. This seems to be a misunderstanding, and we’re here to clarify anything you may need. Hi, Thank you for sharing your feedback, and we’re sorry to hear about the experience you had. To clarify, Shopify automatically stops billing the moment an app is removed. After checking your account, we can confirm that you uninstalled the app on December 2nd, and no charges were applied beyond that date. If anything in your billing cycle looks confusing, we’re happy to walk you through it step by step. We also noticed that your offers were active and generated revenue until September, which shows the app was functioning and contributing during that period. We’re sorry if the uninstallation process or billing view caused any confusion. If you have any questions or need further clarification, please don’t hesitate to reach out. We’re here to ensure everything is clear and to support you in every way we can. Kind regards, Athira Customer Support Lead, Helixo