UFE Cross Sell & Upsell Bundle for Shopify

UFE Cross Sell & Upsell Bundle

Boost Sales with BOGO, Volume Discounts and Cart Upsell offers

Rating

4.9

feedback

1,110

Reviews

chart

#387

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    21%
  • Less than a year
    51%
  • More than a year
    19%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its excellent customer service, quick and helpful support, ease of use, and effectiveness in increasing sales through upselling and cross-selling. Users appreciate the responsiveness of the support team, with many mentioning specific team members who went above and beyond to assist them. The app is described as user-friendly, customizable, and feature-rich, making it a valuable tool for ecommerce merchants. However, there are a few reviews that mention issues with mobile optimization, delays in problem resolution, and concerns about the app counting orders not related to its usage.

Highlights

Positive customer service and support
Ease of use and effectiveness in increasing sales
User-friendly interface and customization options
Issues with mobile optimization and delays in problem resolution
Concerns about the app counting unrelated orders

Rating Breakdown

  • 5
    93% (1,030 ratings)
  • 4
    4% (47 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 28, 2025

Perfect customer service

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 18, 2025

Amrutha is great, solved all my problems very easily!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience!😊 We're thrilled to hear that Amrutha was able to assist you effectively and solved all your problems so quickly. We know how important it is for things to work smoothly, and we’re here to make that process as seamless as possible. Your patience and feedback mean a lot to us, and we’re excited to support you in getting the most out of the app. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 11, 2025

We recently installed this app for our online store to display upsell offers in our shop. We searched a long time for a fitting app for our specific requirements and this one seems to fit them the best - the designs are adaptable and if you need some additional coding the support is there to help you. Amrutha was especially helpful! There are lots of different settings that are useful for example the "most popular" setting for upsell offers. The only thing that we are still missing is an integration with Shopify Translate & Adapt. But as the UFE Team works on that i have high promises that this app will help us immensly to boost our sales + conversion rates :)

Using app

25 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your thoughtful feedback! We're so glad to hear that our app meets your needs and that you found the designs adaptable. It’s also wonderful to know that Amrutha was especially helpful—I'll be sure to pass along your kind words! 😊 We appreciate your suggestion regarding the Shopify Translate & Adapt integration, and we’re actively working on it to enhance your experience further. Your confidence in our app means a lot, and we’re excited to support you in boosting your sales and conversions!🚀 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 17, 2025

Very responsive customer services and product team.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate your kind words! Our team is dedicated to delivering top-notch service, and it’s great to know we met your expectations. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 14, 2025

Friendly customer service, very informative, fixing all problems as they arise. Plus this is the best app I've used so far. Thank you so much for helping me out! 5 Stars!

Using app

About 12 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're so happy to hear that you found our customer service friendly and informative, and that we were able to address any issues as they arose. It's fantastic to know you consider our app the best you've used so far. Your 5-star rating means a lot to us! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

All reviews

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