UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
494
chart
#416
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
26%
-
Less than a month
29%
-
Less than a year
26%
-
More than a year
13%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the quick responses, knowledgeable assistance, and dedication of the support staff, with specific mentions of team members like Amrutha, Shaun, and Archana. The app itself is praised for being easy to use, effective in setting up offers, and for its powerful features like cross-selling and upselling capabilities. Many users have seen an increase in their average order value after using the app. However, there are a few negative reviews mentioning issues with billing, lack of updates, and unsatisfactory support experiences.
Highlights
Review RSS Feed
All reviews
March 30, 2026
Hi, I had installed your app but it didn’t work as expected for my store, so I uninstalled it shortly after. However, I’ve been charged for this billing cycle. I kindly request a refund for this charge as the app was not in use. Looking forward to your support. Thank you.
Summary: The charge has not yet been credited to our account; the refund will be initiated as soon as it is received Hi, Thank you for sharing your feedback, and we’re really sorry for the inconvenience caused. We came across your review regarding the refund request. Since the charge was processed recently, the amount has not yet been credited to our account. Due to this, the refund has not yet been initiated. As soon as we receive the amount, we will immediately initiate and process the refund without any delay. We truly appreciate your patience and understanding. If you have any questions or need further assistance, please feel free to reach out to us at [email protected] - we’re always here to help. Kind regards, Athira Customer Support Lead, Helixo
March 30, 2026
Sehr freundliche und kompetente Supportmitarbeiter. Durch die Hilfe konnten Probleme in kürzester Zeit behoben werden. Vielen Dank!
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass unser Support-Team Ihnen schnell und kompetent helfen konnte. Ihre Zufriedenheit bedeutet uns sehr viel. Wenn Sie weitere Unterstützung benötigen, sind wir jederzeit gerne für Sie da! Bei weiteren Fragen kontaktieren Sie uns bitte unter [email protected] oder über unseren In-App-Chat. Wir helfen Ihnen jederzeit gerne weiter. – Helixo Support Team
March 20, 2026
Probé esta App hace unos meses y era una herramienta externa, ahora volví y noté que han hecho cambios, ahora ya está integrada dentro de shopify, en general han mejorado. La App me parece fácil de usar y bastante completa para manejar diferentes bundles. Su soporte es muy bueno, Shaun despejo algunas dudas que tenía, fue muy amable y siempre dispuesto a ayudar.
¡Muchísimas gracias por compartir tu experiencia y por darnos otra oportunidad! 😍 Nos alegra mucho saber que has notado las mejoras, especialmente la transición a una experiencia más fluida integrada con Shopify. Nos complace que la app te resulte fácil de usar y completa para gestionar tus paquetes; ese es precisamente nuestro objetivo. Tus comentarios nos confirman que vamos por buen camino. Un agradecimiento especial también por tus amables palabras sobre Shaun; se las haré llegar. Estará encantado de saber que pudo ayudarte y que tu experiencia fue aún más fluida. Si tienes más ideas, preguntas o necesitas ayuda, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte a sacarle el máximo provecho a la app! 🚀 Si tienes más preguntas, contáctanos en [email protected] o a través de nuestro chat en la app. Estaremos encantados de ayudarte. – Equipo de Soporte de Helixo
March 20, 2026
Easy to setup and make offers live. Working perfect.
Thank you so much for your wonderful feedback! 💖 It truly means a lot to us to hear that you found the app easy to set up and that your offers are running perfectly. Our goal is always to make the experience as smooth and efficient as possible, so it’s great to know we’re hitting the mark for you. If you ever have any questions, need assistance with advanced setups, or want to explore more ways to optimize your offers and boost conversions, please don’t hesitate to reach out—we’re always here to help. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
March 18, 2026
We haven't finished yet, but Smrithi has been exceptional in providing us the support we need to customize the design and the overall experience.
Thank you so much for sharing this feedback — it truly means a lot to us. 💖 We’re really glad to hear that Smrithi has been able to support you effectively throughout your customization process. I’ll be sure to pass along your kind words to her — she’ll be delighted to hear this! Please don’t hesitate to reach out as you continue working on the remaining setup. We’re here to make sure everything comes together exactly the way you envision. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more