UFE Cross Sell & Upsell Bundle for Shopify

UFE Cross Sell & Upsell Bundle

Boost Sales with BOGO, Volume Discounts and Cart Upsell offers

Rating

4.8

feedback

1,066

Reviews

chart

#414

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    21%
  • Less than a year
    54%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the helpfulness of specific support team members like Lishana, Chaithra, Bhagya, and Athira. The app's functionality, ease of use, and effectiveness in upselling and cross-selling were also frequently mentioned as strong points. Users appreciated the quick resolution of issues and the proactive approach of the support team in addressing problems. However, there were a few negative reviews mentioning issues with the app's functionality, delays in fixing problems, and confusion around certain features.

Highlights

Excellent customer service and quick response times
Effective upselling and cross-selling features
Ease of use and functionality
Issues with app functionality and delays in problem resolution
Confusion around certain features

Rating Breakdown

  • 5
    93% (993 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 26, 2024

They have excellent customers service team, highly responsive and professional, special thanks to Telaco for great help in the setup

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Great customer service with live chat and quick answers

Store

entiii

Using app

7 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the fantastic feedback! We're glad to hear that you had a great experience with our live chat and quick responses. Providing top-notch customer service is our priority! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 23, 2024

i like this application. if i have a issue, they are handling so quickly.They are very helpful

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to hear that you like the application and appreciate our quick, helpful support. It’s our goal to make sure you have a smooth experience! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 18, 2024

Proper working widgets and kind customer service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're happy with the performance of our widgets and the level of customer service you've received. It’s our goal to provide not just effective tools but also a support experience that leaves you feeling valued and cared for. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 11, 2024

I was very pleased with the service they provided, their quick response solved my problem very quickly, thank you.

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your feedback! We’re delighted to hear that our quick response resolved your issue swiftly. It’s always our aim to provide fast and effective service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

All reviews

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