UFE Cross Sell & Upsell Bundle for Shopify

UFE Cross Sell & Upsell Bundle

Boost Sales with BOGO, Volume Discounts and Cart Upsell offers

Rating

4.8

feedback

492

Reviews

chart

#469

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    26%
  • Less than a month
    29%
  • Less than a year
    26%
  • More than a year
    13%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by team members like Amrutha, Smrithi, Shaun, and Aleena. Users appreciate the quick responses, helpful guidance, and problem-solving skills of the support team. The app itself is praised for its functionality in creating bundles, upsells, and cross-sells seamlessly on Shopify stores. However, there are a few negative reviews mentioning issues with pricing, communication, and subscription plans not being accurately reflected on the app page.

Highlights

Positive customer service experience and support
App functionality for creating bundles and upsells
Issues with pricing and communication
Subscription plan inaccuracies on app page

Rating Breakdown

  • 5
    93% (457 ratings)
  • 4
    3% (17 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (14 ratings)

Reviews with Text

  • 97% (476)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2026

The support I got from Archana on their team was AMAZING and saved me SO much time. I am so happy to be using this app.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for those motivating words. We are delighted that Archana gave a wonderful support experience for you and additionally helped save you're precious time. Our team are so happy to hear you're feedback and will continue providing the same awesome experience. We really appreciate the kindness. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 9, 2026

Shaun was amazing. I downloaded the app tried to set things up and had issues. I went onto live chat and Shaun helped me instantly . This is what you call proper customer service. Thank you Also Amrutha was amazing too

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your wonderful feedback. We’re thrilled to hear that Shaun was able to assist you instantly and provide the kind of customer service you deserve. We’ll be sure to pass along your kind words to him , it means a lot to our team. We’re also delighted that Amrutha made a positive impact during your experience. Your appreciation motivates us to keep delivering the best support possible. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 5, 2026

I've been in contact with countless user support services in my time, but I've never come across such a friendly, fast and convenient customer service. Not only was our issue with the app resolved within minutes, it was also made sure that we learn what went wrong and how we can fix and prevent it on our own. THAT is what I'm looking for when I'm contacting customer support. Highly recommended!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredibly kind words and for taking the time to share such thoughtful feedback. It truly means a lot to us. We're really happy to hear that your experience with our support team stood out in such a positive way. Resolving issues quickly is important to us, but it's equally important that our users understand what happened and feel confident managing things on their own in the future. Knowing that this made a difference for you is very rewarding for our team. Your recommendation and appreciation motivate us to continue providing friendly, fast, and helpful support to all our users. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 25, 2026

Easy to reach

Store

KHATAM

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We’re really glad to hear that you found us easy to reach. Providing accessible and responsive support is very important to us, and your words truly encourage our team. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 24, 2026

Amrutha is the best Virtual assistant support

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words!💖 It truly means a lot to hear that your experience was a positive one. Amrutha is dedicated to providing the best possible support, and we’re so glad she was able to assist you effectively. We’ll be sure to share your appreciation with her — feedback like this genuinely motivates our team to keep delivering exceptional service. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

All reviews

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