All reviews

Rating Breakdown

  • 5
    93% (1,014 ratings)
  • 4
    4% (47 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2023

The Customer support is the Very Good! very quick reply and very efficient. would recommend to everyone!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot to us and we're thrilled to know that we were able to provide a positive experience for you. We hope to continue to earn your trust and loyalty as a customer. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 14, 2023

Sarah was absolutely amazing to deal with. She was very quick and couldn't have helped me more. 10 out of 10

Using app

About 3 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your positive review! We are thrilled to hear that we can provide you with excellent customer service and went above and beyond to help you. We strive to provide exceptional service, and we are glad that Sarah delivered on that promise. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 9, 2023

OVER THE TOP. The customer support and response time of this company is insane. The app works great and has increased our sales greatly in just a few days of having it. I asked for a cool feature that I thought would help increase sales and they went over and above and make this custom feature that is now available for everyone.

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that our customer support and response time exceeded your expectations and that our app has helped to increase your sales in just a few short days. We're glad to hear that our team was able to go above and beyond to make it happen. It's always our goal to provide personalized and customized solutions to help our customers succeed. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 9, 2023

Great customer support, quick response, easy to use interface! Will definitely recommend to others!!

Using app

About 1 hour

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for taking the time to leave a review for our app! We are thrilled to hear that you are enjoying your experience with it. Your positive feedback is greatly appreciated and will inspire us to continue working hard to provide you with the best app possible. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 4, 2023

It tooks some time as the compatibility was not 100% to my Theme to solve some issues. At the end all problems where fixed and I'm verry happy with this app. Funktionallity in combination with the WowCart is perfect and thi gives your side a professional look. For time beeing I can recommend this app and the service provided. Thanks to the development and service team!

Using app

About 2 months

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. We are glad to hear that you are happy with the app and the service provided. We apologize for any inconvenience you may have experienced due to compatibility issues with your theme, but we are pleased to hear that all problems have been resolved. Our team strives to provide our customers with the best possible service and functionality, and we are happy to know that we have achieved that goal in your case. We appreciate your recommendation and will continue to work hard to improve our product and service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 4, 2023

Amazing app and service! i have a issue to set the colors of the words on funnel, Athira promptly help me to fix it !

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review! We are thrilled to hear that you find our app and service amazing. Our team is always ready to assist our customers with any questions or concerns they may have. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 28, 2023

Really good service from UFE Cross Sell & Upsell Bundle, reactive and understandable from our issues.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service to be both reactive and understandable in addressing your issues. We strive to provide our customers with exceptional service and we're delighted to know that we've met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 23, 2023

I'm starting using this amazing app and I'm just in love with it. I can customize the design, they supporting me every time I need responding to my request very quickly. UI and UX is clear, easy and well built.

Store

Expaine

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad to hear that you're enjoying our app and finding it helpful for your needs. We take great pride in providing excellent customer support and creating a user-friendly experience for our customers. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 22, 2023

Amazing customer service! I needed some minor tweaks with the look and design for my page and they resolved it very quickly by helping add some custom css codes. App now works and looks exactly as I wanted.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had a great experience with our customer support team and that they were able to help you make the necessary changes to your page. We always strive to provide personalized and efficient solutions for our customers, and we're glad to hear that we were able to meet your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 13, 2023

Die App UFE Cross Sell & Up Sell Bundle gefällt mir sehr gut und der Kundensupport ist ebenso klasse!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie sich die Zeit genommen haben, eine 5-Sterne-Bewertung für unsere Upselling-Anwendung abzugeben. Wir freuen uns zu hören, dass Sie die App gerne verwenden und sie hilfreich finden. Ihr positives Feedback ist eine große Ermutigung für uns und motiviert uns, unsere App immer weiter zu verbessern. Wir freuen uns, dass Sie unsere Upselling-Funktion effektiv und benutzerfreundlich finden. Es ist wunderbar zu hören, dass unsere App einen Unterschied für Sie macht. Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit anderen zu teilen. Bei weiteren Fragen kontaktieren Sie uns bitte unter [email protected] oder über unseren In-App-Chat. Wir helfen Ihnen gerne weiter. - Helixo-Support-Team

5 / 5 Share

Feb. 10, 2023

App support is great, always answer very quickly. They also take suggestions on board for new feature additions. Easy to use

Store

Nuasan

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you have had a great experience with our support team and that you find our app easy to use. Thank you again for your support and we hope to continue providing you with a fantastic experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 6, 2023

Great support, great app, it's very complete and useful for cross sells and upsells, and much more. Good job

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! It's great to hear that you find our app complete and useful for cross-selling and upselling. Our team works hard to make sure that our customers have a positive experience, and it means a lot to receive such positive feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 4, 2023

I totally recommend this app to the guys who are seeking for best upsell builder app. Employees on live chat are always eager to solve our issue . If you want to customize any stuff in your product page or you think , its little bit complex at beginning then these guys will usher you through each and every steps and add css on customers preferred customization .

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review and recommend our app to others! We are thrilled to hear that our team was able to provide excellent support and help you with your customization needs. We strive to provide personalized and excellent customer service, so it's great to hear that we succeeded in meeting those standards for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 31, 2023

Great app. Many customization options. Suitable for sellers who want an "advanced" bundle or quantity discount offer. You can create, add message, add images for different tiers, which cannot be done in many other apps. The customer support is available to walk you through every question. Highly recommended!

Using app

2 months

Total reviews

3

Average rating

2.3

Developer Reply

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience and are glad that you enjoyed our service. Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 31, 2023

The interface is clear and easy to use, and the functions are more powerful than imagined. It is obviously helpful to increase the average order value (increase the overall sales). Professional support staff can provide accurate and fast help. Recommended.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with us! We are delighted to hear that our app is clear and simple to use and that its functionalities have exceeded your expectations while also having a good impact on your sales. Our professional support team is dedicated to providing accurate and timely assistance, and it's great to hear that you found their assistance valuable. Thank you so much for recommending us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 27, 2023

Well at first I was a bit overwhelmed by the idea of upselling and all that bcoz I thought it was gonna be very code intensive and cumbersome to initiate but with this app it was very beginner friendly and the customer service is top notch kudos ....I really recommend this app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted you found our app easy to use and that our customer service is excellent. We appreciate your recommendation and are always here to assist you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 27, 2023

Thank you very much, your applications are perfect and excellent. I loved dealing with you. I am very happy with your support

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

We are thrilled to hear that you are happy with our app and support! We strive to provide the best experience for our customers, and it's great to know that we've succeeded in doing so with you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 10, 2023

Die App funktioniert sehr gut und der Support ist absolut super!! Kann man nur weiter empfehlen!! Weiter so. Edit: Benutzen die App jetzt seit einigen Monaten und sind rundum zufrieden. Der Support ist absolute spitzenklasse!

Store

CBD-FAN

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Vielen Dank für Ihre tolle Bewertung! Es freut uns zu hören, dass die App einwandfrei funktioniert und dass Sie mit unserem Support rundum zufrieden sind. Wir legen großen Wert darauf, unseren Kunden erstklassigen Support zu bieten. Es ist großartig zu wissen, dass wir Ihre Erwartungen erfüllen konnten. Wir sind stolz darauf, Teil Ihres Geschäftserfolgs zu sein. Wir werden weiterhin hart daran arbeiten, Ihnen die bestmögliche Erfahrung zu bieten und sicherzustellen, dass Sie mit der App und unserem Support zufrieden sind. Bei weiteren Fragen kontaktieren Sie uns bitte unter [email protected] oder über unseren In-App-Chat. Wir helfen Ihnen jederzeit gerne weiter. - Helixo-Support-Team

5 / 5 Share

Jan. 21, 2023

Plugins generates more profit on a weekly basis than the monthly costs. One time set up and support is perfect.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It is our pleasure to hear your valuable feedback. ... Thanks for choosing us and we hope to see you again soon." In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 19, 2023

I tried more than 10 upsell & cross sell apps, I love this one, the functions and the designs are the best. The service is also the best. BEST APP!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

"We appreciate you taking the time to share your positive experience with us. Your kind words mean a lot to our team and we're glad we could provide you with the service you deserve. Thanks for choosing us and we hope to see you again soon." In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team