All reviews

Rating Breakdown

  • 5
    93% (1,027 ratings)
  • 4
    4% (47 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2022

çok güzel bir uygulama bizim işimizi kolaylaştırdı ayrıca destek merkezi cok ilgili anında çözüm bulabiliyorlar.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Uygulamamız ve çabalarımız hakkındaki düşüncelerinizi ifade etmeye zaman ayırdığınız için teşekkür ederiz. Bu bizim için çok şey ifade ediyor. Daha fazla sorunuz olması durumunda lütfen [email protected] adresinden veya uygulama içi sohbetimiz aracılığıyla bizimle iletişime geçin. Size yardımcı olmaktan her zaman mutluluk duyarız. - Sarah, Müşteri Destek Avukatı.

5 / 5 Share

July 15, 2022

Use it for one year and update to new version for our new theme. Get very great help from support team(Sara and her colleagues). Would recommend this app to everyone who really want more AOVs.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! Also, we will consider your suggestion on the future updates In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

July 15, 2022

The Best app! thanks. The app helps with the store and guiding customer with beautiful design and options

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving your great experience with our app. We are glad to see satisfied merchants like you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

July 14, 2022

very good, very helpful representative. Give a shot and you will see. The layout looks good too. I like it

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for finding great value in our app, and thanks for recommending the app to others. We are always happy to help merchants like you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

July 9, 2022

so great, the support team is acting very quickly on my case. Sarah did the great job by helping me to modify the feature. Recommend it

Using app

Over 2 years

Total reviews

24

Average rating

5.0

Developer Reply

Hey. Thank you so much for adding my name to your experience. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

July 6, 2022

The prompt and accurate responses from support have always been helpful. The design is simple and does not affect our store design, and the settings are simple.

Using app

9 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate.

5 / 5 Share

July 4, 2022

La gentilezza di Sarah mi ha permesso di risolvere ogni dubbio. Qualunque problema è stato risolto dallo staff in brevissimo tempo.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Prima di tutto, grazie mille per il tuo tempo. Le tue parole hanno reso la mia giornata. Grazie ancora per aver menzionato il mio nome nella recensione. Siamo sempre felici di aiutare i commercianti come te In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. - Sarah, difensore dell'assistenza clienti

5 / 5 Share

July 4, 2022

I love this app and support team! Whenever I contact support, it is always eager to help me. I needed to place a funnel near the image onto collection page, and the support team inserted code in Theme settings. It significantly simplified the process of creating my collection page.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate.

5 / 5 Share

June 27, 2022

Super fast response from Athira & team. They were so helpful in helping me troubleshoot my funnel which wasn't appearing on my site because of website theme changes. Great app to have on the website!

Store

DAZZ

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

We thank you for giving us a 5-star rating. We are pleased to learn that you loved using our app. Your review made our day. Our entire team puts a lot of effort into keeping our clients happy. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate.

5 / 5 Share

June 24, 2022

One of the best app on Shopify. It will for sure increase your sales ! The team is quick, and skillfull, I recommand !

Store

Bibi

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We are incredibly grateful that you took the time out to leave us a 5-Star review. We will share this with our entire team to let them know to keep up the amazing work. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

June 22, 2022

Amazing app and customer service. We use this every day and drastically increased our AOV. I have tried other similar apps, but nothing compares to this one

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind words. We are delighted to hear that our app had a positive impact on your store. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate.

5 / 5 Share

June 22, 2022

This app is so easy to use and install - I never usually leave reviews, but the customer service is exceptional; the best I have experienced. They were able to help implement what I required right away. Highly highly recommend!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our goal is to support our customers, and I’m ecstatic that we were able to make it happen for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

June 17, 2022

I came across some problems, but with the help of their customer service, everything is solved, a very good experience!

Store

RitFit

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. Thanks again for finding great value in our services. We are always happy to help merchants like you. I am glad to see that you are satisfied with our app. We will keep this effort and care in the future too. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

June 14, 2022

I use a custom theme, which is not easy to add new apps to. After installing UFE Cross Sell & Upsell Bundle, I needed some help for setting the app up for my needs and functionallity. I have been taken care of by the sweetest support team, which helped me within short matter of time. Thank you. I look forward to use this app :-)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, there. Thank you so much for taking the time to provide us with your feedback. I'm glad to hear that you've found the app useful thus far. Also, thanks for finding great values in our customer support If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help. Sarah, Customer Support Advocate

5 / 5 Share

June 13, 2022

It works great and the support service is excellent and fast, I love it and it improves the sale on my website, thanks.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

June 10, 2022

I needed help.. I just opened a chat and in less than 5 minutes they help me solved my issue.. I highly recommend this app!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

June 7, 2022

Great app and support. We have been using this app for a while now, and we are amazed by the good support that we receive. Thanks for your efforts!

Using app

Over 2 years

Total reviews

5

Average rating

4.8

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you again for your kind words In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Athira, Customer Support Advocate

5 / 5 Share

June 7, 2022

The team behind this app are the definition of gold standard service. We own 5 websites 1 of which is a wholesale site. All websites use the same advanced theme which actually has bundle functionality built in however it was very clunky and not the most robust way of maximising upsell margins. The UFE app is extremely user friendly and powerful in terms of upselling free gift promotions and bundling products together. For my trade site in particular, it has numerous customisations meaning I needed an alternative solution which was better than both the theme option and the wholesale third party app I need to use. I had an issue with bundles previously in the sense that I couldn't get it to integrate between all custom code on the site however the team at UFE were able to override this with the clean code meaning all my problems were solved within one hour of install. It is so simple to use and set up various funnels. The customer service aspect is tremendous and they reply within just 5 minutes! Any technical issue with script were resolved within 30 minutes of raising a ticket which personally for me is a breath of fresh air! If anyone has complex builds that don't work with other apps or pre built functions within a theme, I would seriously consider UFE as it does everything you could want from a bundle app and it seamlessly integrates with complex code.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier. I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out. Have a great day, and thanks for the review! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

June 2, 2022

very good customer service. Everything works perfect. Thank you!! very good customer service. Everything works perfect. Thank you!!

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate the kind words! I’m thrilled to hear that our app and services worked out for you. It’s always humbling to hear how we’re able to make our customers’ business better. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

June 2, 2022

Works very smoothly, and has a professional and modern interface. Would recommend! Seeing immediate results...

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the positive review! We love hearing from our customers – especially when our product and support are able to make a positive difference to them. Thanks again, and we hope to hear from you again soon! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.