All reviews

Rating Breakdown

  • 5
    93% (993 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
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4 / 5 Share

Sept. 26, 2021

Great and fast support from the team for any issues. A perfect app for your upsells with integration via Shopify. Recommended!

Using app

7 months

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help. - Sarah, Customer Support Advocate

4 / 5 Share

Sept. 15, 2021

sometimes all your funnels may disappear but don't worry, they'll reappear. :) just log back in. chat support suer helpful in the middle of the night while working on my store. :)

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a lot for your generous words. If in need of further help please contact us at [email protected] or via our in-app chat. We are always happy to help. - Sreeshankar, Customer Support Advocate

4 / 5 Share

Sept. 7, 2021

useful app, support is good too. Sreeshanker is very quick and willing to help if you need any customization.

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a lot for your generous words. If in need of further help please contact us at [email protected] or via our in-app chat. We are always happy to help. - Sreeshankar, Customer Support Advocate

4 / 5 Share

Aug. 24, 2021

Good app and customer service is responsive. Only 4 stars because I would like to be able to offer a post-purchase deal without having to re-enter credit card information.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words. This feature you have requested has been in our pipeline for some time. The post-purchase upsell is a work in progress as of now. Thank you for being a great customer to us and thank you for your time. In case you have further queries please contact us at [email protected] or via our in-app chat. We are always happy to help. - Sreeshankar, Customer Support Advocate.

4 / 5 Share

Aug. 23, 2021

The app is easy to use and useful. The support team is awesome. The only problem that I had is you can't use 2 discounts at the same time with Shopify Special Discounts. The support team told this issue will be solved in version 3.0

Store

PELS

Using app

28 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request. In case you need further assistance with our app, please contact us at [email protected] or via our in-app chat. - Sarah, Customer Support Advocate.

4 / 5 Share

Aug. 8, 2021

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support. If you stumble across any more issues please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Sreeshankar, Customer Support Advocate.

4 / 5 Share

July 29, 2021

This is Day 1 of using the App so can't really tell much but the App seems great. Also, customer service (Nikitha) has been very helpful with the set-up so kudos to her. One key selling point of the app is that I can get all the cross-sells (BOGOF, Bundles etc) and upsells in one app rather than having multiple apps which can slow down my store

Using app

About 22 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for sharing the feedback 😊 As always, I will be there for any help to increase your sale. Give it a try for some time, see the results yourself, I'm excited to see it ⚡️ In case of further support please contact us through our in-app chat or write us at [email protected] - Nikitha, Customer Support Advocate

4 / 5 Share

July 25, 2021

So far so good! I just downloaded the app. The only reason why I am not giving it a 5 star is that I just started using it. From what I can experience now, I can tell you that it has a clear interface and I love the look of it. It is so nice. Plus customer service chat is quick and responsive,

Using app

About 1 hour

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for writing the review, feel free to try it out for some time and see the results yourself. 😊 I am always happy to help. In case of further support please contact us through our in-app chat or write us at [email protected] - Nikitha, Customer Support Advocate

4 / 5 Share

May 18, 2021

I started using this app yesterday and I like it! Great support. They helped me to solve a problem very fast I'll upgrade my plan soon :)

Store

myAGG

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help.

4 / 5 Share

May 12, 2021

I have been using this app for a while and I like the funnel that it can create, it would take some features to be streamlined to be more intuitive even for the less experienced. As for the assistance I can say that it is 5 stars, very helpful and quick to solve problems. Thanks a lot to Sarah from the team!!

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help.

4 / 5 Share

April 24, 2021

You can customize almost all settings and option. Only thing it misses is a gifting option that let's customers pick a little gift if they order above a certain amount. I do however recommend this app if you want a pleasant and easy upsell / cross sell app.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 15, 2021

Helping me a lot increase AOV. excellent customer support & much user friendly . would recommend it.

Store

teezer

Using app

Over 3 years

Total reviews

5

Average rating

4.6

4 / 5 Share

Feb. 24, 2021

We are testing UFE as a funnel tool in various applications. It works well and the customer support I received was phenomenal. What couldn't be answered straight away was sent through to developers who assisted almost instantly. Sarah is an asset, she helped me tremendously. Great work keep it up.

Using app

About 3 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 17, 2021

Awesome service, you can even use this on Shogun page builder. Simply enter this code in the HTML and ufe-custom-upsell in the UFE widget

Store

Near

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 1, 2021

Good experience so far! It works just as I need, lots of flexibility and support fixed recent issues I had quickly. It has a lot to offer and I feel I can maximize it even more as time goes on. Nice to have a free structure out of the gate though.

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 11, 2021

I have just started using this app after trying it. It looks good. Still have not seen the full and actual impact of cross-selling or upselling. I had a problem that the displayed amount was 100 times as expensive as the actual listed amount for the recommended product. I am giving it 4 stars now for the good and quick support I got from them to fix the issue. Now I can watch and see the actual performance and whether or not it can help increase my sales. But really excellent customer service and speed of response. Thanks, guys.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 13, 2021

the app had too many bugs/glitches for my site. the teams are currently working on fixing the issues. I still think this app has the best UI of the bundler apps I've tried.

Using app

About 2 months

Total reviews

12

Average rating

4.8

4 / 5 Share

June 17, 2022

The customer service has definitely improved since my last review. Functionality is great, though there is a steep learning curve and it will take a while to understand all the features. I still think its a bit expensive, but it has a few features no other Cross Sell app has.

Using app

Over 2 years

Total reviews

15

Average rating

4.9

4 / 5 Share

Nov. 27, 2020

Has been successful for us. Easy to install and lots of options. Excellent and quick support too which is always very helpful when getting going.

Using app

About 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 25, 2020

This app works quite well and is pretty all-encompassing for various offers. The customer service on the live chat is very quick to answer and very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

4.0