All reviews

Rating Breakdown

  • 5
    93% (1,024 ratings)
  • 4
    4% (47 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2024

Finally found one that has all the features and customizations after hours of testing other apps. Highly recommend, especially for beginners. Instant support to assist as well.

Store

Ordenti

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your great words! We're thrilled to hear that you've found the perfect solution with our app after testing others! It's great to know that our features and customizations met your needs, especially as a beginner. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 17, 2024

Good customer service! She really went out of her way to help me solve my problem! :D

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that our team member went the extra mile to assist you. 😊 Providing great customer service is our priority, and it’s always wonderful to know when we’ve made a positive impact. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 17, 2024

Amazing App and what makes it great are the people behind it, super friendly and very helpful. Highly recommend

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the app and that our team has made a positive impact on your experience. Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 12, 2024

This app is perfect. We use Kaktus FBT before but it does not allow for variant specific trigger. This app does and has the best service. They create customs CSS for you and their support is quick even on Saturdays.

Using app

About 4 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to hear that our app's variant-specific trigger feature has been helpful for your business. Providing top-notch service is a priority for us, and we're happy you’ve found value in our custom CSS and quick support, even on weekends. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 11, 2024

great app for bundle deals and conversions. Bhagya was so helpful and took the time to help me with my inquiry.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're thrilled to hear that you're enjoying the app for your bundle deals and conversions. It's awesome to know that Bhagya was able to assist you and provide the support you needed. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 10, 2024

If you're looking for an easy to use and effective cross sell & upsell bundle app for your website, UFE is for you. Not only do they have an easy to use platform, but also have great customer service. We haven't experience any issues since using the app and hope to continue that trend :D

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you find UFE easy to use and that our customer service has been helpful. Knowing that you've had a smooth experience without any issues means a lot to us, and we’re here to ensure it stays that way. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 10, 2024

The app features a beautiful design that integrates perfectly with my store, and it offers a variety of options to customize upsell offers. The customer support team is incredibly responsive and resolved all my issues quickly, which made the setup process seamless. I highly recommend this app to anyone looking to boost their sales!

Store

VARELIX

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! We're delighted to hear that you love the design and customization options for upsell offers and that it integrates so well with your store. It's fantastic to know our support team was able to make your setup smooth and seamless. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 5, 2024

good customer support and easy to use app. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you found the app easy to use and appreciated our customer support. Your satisfaction is important to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 1, 2024

Very good support and customization. Really like it.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're so glad to hear that you're so satisfied with our support. If you ever need further assistance, please feel free to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 1, 2024

Best support ever!

Store

My Store

Using app

About 1 month

Developer Reply

Thank you so much for your kind words! We're truly happy to know that our support team made a positive impact on your experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 30, 2024

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're delighted you're enjoying the app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 26, 2024

They have excellent customers service team, highly responsive and professional, special thanks to Telaco for great help in the setup

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're thrilled to hear that you found our customer service team responsive and professional. We'll be sure to pass along your special thanks to Telaco for helping with the setup! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 24, 2024

Great customer service with live chat and quick answers

Store

entiii

Using app

About 1 month

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the fantastic feedback! We're glad to hear that you had a great experience with our live chat and quick responses. Providing top-notch customer service is our priority! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 23, 2024

i like this application. if i have a issue, they are handling so quickly.They are very helpful

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to hear that you like the application and appreciate our quick, helpful support. It’s our goal to make sure you have a smooth experience! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 18, 2024

Proper working widgets and kind customer service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're happy with the performance of our widgets and the level of customer service you've received. It’s our goal to provide not just effective tools but also a support experience that leaves you feeling valued and cared for. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 11, 2024

I was very pleased with the service they provided, their quick response solved my problem very quickly, thank you.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your feedback! We’re delighted to hear that our quick response resolved your issue swiftly. It’s always our aim to provide fast and effective service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 9, 2024

I had a couple of teething issues with the app which were soon resolved by their excellent service team.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback and for sharing your experience! We’re glad to hear that our service team was able to quickly resolve the initial issues you faced. Providing excellent support is something we take pride in, and your kind words mean a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 3, 2024

Lishana is really helpful and quick. Recommend it! Setting is clean and easy

Store

Benks

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re delighted to hear that Lishana was quick to help and that you found the setup simple and straightforward. Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 2, 2024

I had an issue, logged this with the live chat, Chaithra responded in a couple of minutes and within minutes had sorted the issue. Very satisfied, great service!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your kind words! It's great to know that Chaithra was able to assist you promptly. We’re delighted you’re satisfied with our service! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 28, 2024

The consumer service is really good. Chaithra is really helpful and addresses my questions in a short time.

Using app

About 3 hours

Total reviews

8

Average rating

4.4

Developer Reply

Thank you for your feedback! We’re pleased to hear that you had a positive experience with our customer service, and that Chaithra was able to assist you promptly. Your satisfaction is our top priority! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team