All reviews

Rating Breakdown

  • 5
    93% (459 ratings)
  • 4
    3% (17 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (13 ratings)

Reviews with Text

  • 97% (477)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2026

Shaun was really helpful in solving my issue. Great experience, responded fast and with easy communication.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 We’re really glad to hear that Shaun could help resolve your issue quickly and that you had a smooth experience with fast responses and clear communication. Your appreciation means a lot to Shaun and our entire support team. We’re thrilled to know you’re enjoying the app! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 10, 2026

Très bon produit avec beaucoup d'options. L'équipe est très compétente et à l'écoute pour adapter la solution au type de boutique que vous avez. Nous sommes très content et nous recommandons vivement UFE Cross Sell & Upsell Bundle

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre magnifique retour 🌟 Nous sommes ravis d’apprendre que vous appréciez notre produit et toutes ses options. Votre reconnaissance envers notre équipe nous touche énormément — nous faisons toujours de notre mieux pour rester à l’écoute et adapter la solution aux besoins uniques de chaque boutique. Votre satisfaction est notre plus grande récompense, et nous sommes honorés de votre recommandation. Merci de nous faire confiance, nous continuerons à vous accompagner avec plaisir. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 1, 2026

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 we are truly glad that we could support you during setup, it means a lot to hear that you found the experience helpful and friendly. Your feedback brightened our day! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 26, 2026

It's very useful application to create offers. I was stuck to create its customized preview but your team helped me in configuration. I strongly recommend this app, thanks to Miss Aleena.

Using app

1 day

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for the kind feedback! We’re happy to hear the app helped you create offers easily, and that our team especially Aleena could assist with the customised preview setup. We truly appreciate your recommendation and support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 24, 2026

I’ve had a great experience using the UFE Cross Sell & Upsell app. The app itself is powerful, flexible, and easy to use — it helped me set up upsells, cross-sells, and bundles without affecting my store’s performance. Thanks to the trainer Miss. Amrutha, the video training session was extremely informative and beginner-friendly.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad to hear that UFE helped you set up upsells, cross-sells, and bundles smoothly without impacting performance. A big thank you for mentioning Amrutha as well we’re happy the training session was helpful. We truly appreciate your support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 23, 2026

Very good support. Amrutha was super helpful

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re glad to hear that you had a positive experience and that Amrutha was able to assist you effectively. Your feedback is greatly appreciated and encourages us to continue providing reliable and timely support. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 23, 2026

Shaun, Archana e tutto il team sono stati veloci ed impeccabili. Una garanzia poter contare su di loro come supporto!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your wonderful feedback. We truly appreciate you taking the time to share your experience. We are delighted to hear that Shaun, Archana, and the entire team were quick and impeccable in their support. Your trust and confidence mean a great deal to us, In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 20, 2026

i have install UFE Cross Sell & Upsell Bundle the app is really nice and good for the store upsells but there are need some more updates required by using the AI tools, Ms Aleena supported me today to setting up the App for my store and while doing it, i had discussed with her about my idea which she had share with her technical team and they liked the idea as well for which they have told me they will implement in their next update so, i am now going to wait and see how it will be on this app. I would really like to thank Aleena for sharing my thought with her team.

Using app

About 3 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear you’re enjoying UFE and that our customer care team could support you the way you needed. A special thanks for mentioning Aleena, she’ll be delighted to know her efforts made a difference. Your experience means a lot to us, and we’ll continue doing our best to help you succeed. 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 16, 2026

Excellent app for cross-sell and upsell. It’s easy to set up and works smoothly without slowing down the store. The customization options are very useful, and Amrutha was extremely helpful, responsive, and guided us clearly through the setup. Highly recommended for any Shopify store looking to increase average order value.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We’re thrilled to hear you had a great experience with our Customer Support Team and especially with Amrutha! She’s truly dedicated to helping every step of the way, and your appreciation means a lot. We’ll be sure to pass your message along. Thanks again for your support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 5, 2026

The customer service is extremely good. I don't leave very often a review but this was really.. i got more help than on paid apps. I spoke with a real human, not a chat bot, and they helped with a problem on my side (brave browser was blocking teh widget) and also made live customisations to the widget. Really.. i am surprised. The assistant was Aleena. Not sure about others :). Thank you!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words We’re glad Aleena could help resolve the Brave browser issue and customize the widget for you. Your feedback truly means a lot to our team - thanks for the support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 30, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 we are truly glad that we could support you during setup, it means a lot to hear that you found the experience helpful and friendly. Your feedback brightened our day! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 19, 2025

Outstanding support and powerful upsell app UFE is easily one of the best upsell apps I’ve used on Shopify, both in terms of functionality and—most importantly—support. The app itself is very flexible and lets you build clean, high-converting upsells without slowing down the store. What truly impressed me was the support. The support agent(Amrutha) literally spent hours guiding me step by step, helping with setup, customization, and making sure everything worked perfectly with my theme. This wasn’t rushed or generic support—she genuinely cared about getting things done right. If you’re looking for an upsell app backed by a team that actually helps you succeed (not just links you to docs), UFE is a no-brainer. Highly recommended. i had to ask chat gpt to write this for me cause i couldn't completely describe how i feel :D

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Wow! 💖 Thank you so much for sharing such detailed feedback! 🌟 We’re thrilled to hear that UFE is helping you build high-converting upsells and that our support made a real difference. Going step by step and ensuring everything works perfectly for our merchants is something we take pride in, and your words truly validate that effort. Your recommendation means a lot to us, and we’re always here to help whenever you need guidance or have new ideas to optimize your store further. Thanks again for your trust and support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 18, 2025

I did love the support service, going step by step with me to lean the upsell bundle

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Great service, Amrutha helped me go through the features in a very nice way.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind feedback.🌟 We’re delighted to hear that you had a positive experience and that the feature walkthrough was clear and helpful. Our goal is always to make things simple and smooth for our customers. Please feel free to reach out anytime—our team will be more than happy to assist you. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 12, 2025

Using app

2 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for the 5-star rating!🌟Your support and feedback inspire us to keep delivering the best experience possible. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 10, 2025

Easy to use and fast customer support.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

UFE Cross-sell upsell is a great app with a great support team. I highly recommend everybody to use it and increase revenue.

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing this amazing feedback!🌟🙏 It truly means a lot to our whole team. We’re really glad to hear that UFE has been helping you increase your store’s revenue — that’s exactly what we love to see! If you ever want help creating more high-converting funnels, optimizing your existing offers, or exploring advanced setups tailored to your store’s audience, feel free to reach out anytime. We’re always here to support you and help you scale even further. Feedback like yours motivates us to keep improving and supporting you better. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 10, 2025

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 we are truly glad that we could support you during setup, it means a lot to hear that you found the experience helpful and friendly. Your feedback brightened my day! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Dec. 8, 2025

Service ist großartig. Hatte selten so gute Erfahrungen mit Service wie persönlich sie auf jedes Problem und Anfragen eingehen. Echt super!!! Kann ich weiterempfehlen.

Store

Piloris

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für Ihre freundlichen Worte! 🌟 Wir freuen uns sehr zu hören, dass Sie eine so positive Erfahrung mit unserem Service gemacht haben. Unser Ziel ist es stets, Unterstützung zu bieten, die persönlich und aufmerksam auf jede Anfrage eingeht – daher bedeutet es uns viel zu wissen, dass Ihnen dies aufgefallen ist. Ihre Empfehlung wissen wir sehr zu schätzen, und wir werden weiterhin unser Bestes geben, Ihnen jedes Mal die gleiche Sorgfalt und Hingabe zu bieten. Für weitere Fragen können Sie uns jederzeit unter [email protected] oder über unseren In‑App‑Chat kontaktieren. Wir helfen Ihnen immer gerne weiter. – Helixo Support Team

5 / 5 Share

Dec. 3, 2025

Tried many different apps for add-on or up sell, this is the only one straight working out of box. And customer support is fast and knowledgeable !

Using app

--

Total reviews

1

Average rating

5.0