All reviews

Rating Breakdown

  • 5
    93% (428 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 98% (450)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2024

Support is amazing, Bhagya was super helpful. The app works as intended and has generated many extra sales for us with a higher AOV Definitely recommend / 10

Using app

Over 3 years

Total reviews

6

Average rating

3.8

Developer Reply

Thank you so much for your fantastic feedback! We're thrilled to hear that Bhagya was super helpful and that the app is working as intended, generating extra sales and a higher AOV for your store. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 8, 2024

AMAZING custumer service! The chat function is very helpful.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're glad to hear that you found our customer service and chat function helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 7, 2024

Store

CasaFab

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the glowing five-star review! We're thrilled that you had such a positive experience. Your satisfaction is incredibly important to us, and it’s wonderful to know that we hit the mark. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 6, 2024

Amazing customer service. The support contacted me about a bug that I didn't even know I had on my store. (When going through some checking routines). They do checking routines! Didn't expect doing such a work for their clients. Best Experience!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer service. Our team is dedicated to ensuring everything runs smoothly, and we're glad we could help you with the bug. Your satisfaction is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 6, 2024

Great support from Bhagya

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're delighted to hear that you received great support from Bhagya. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 1, 2024

a must-have app for Shopify store

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're delighted to hear that you consider our app a must-have for any Shopify store. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 30, 2024

Very helpful support! literally solved my problem in 1 min time!, Thank you!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are really happy we could help resolve your issue in no time. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 29, 2024

Top. Happy

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! It’s great to hear that you're happy with the support you received. Your satisfaction is our top priority, and We are thrilled that we could meet your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 24, 2024

Does what it says. When I noticed some random coding showing in the cart window, I contacted the devs, and they fixed it within the hour. Can't beat that. For reference: I use the Berlin theme

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that the plugin is working as expected and that our team was able to resolve the issue so quickly. It's great to know that you're using the Berlin theme, and we appreciate your positive comments about our support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 24, 2024

This is a very good plugin, the service support is very fast, very good

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you find our plugin very good and that our service support has been fast and satisfactory. Your feedback means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 1, 2024

Great customer support!

Using app

21 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We're delighted to hear that you had a great experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 16, 2024

Great app and great support!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you love the app and appreciate our support. Your satisfaction is our top priority, and your feedback motivates us to keep improving. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 15, 2024

The customer service is very professional and responds quickly.

Using app

5 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your kind words! We're delighted to hear that you found our customer service professional and responsive. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 11, 2024

The application interface is simple and easy to operate. Even if I encountered problems during operation and contacted customer service, the customer service quickly provided me with a solution.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear that you find our application interface simple and user-friendly. It's also great to know that our customer service team was able to provide a quick solution to your problem. We strive to ensure our users have the best experience possible. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 9, 2024

Support is always a great experience, quick to respond and really helpful. Had a variety of queries testing functionality and always super helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our support team has been quick to respond and helpful with your queries. Your positive feedback motivates us to keep providing the best service possible In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 4, 2024

great functions and support.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad to hear you're happy with our functions and support! Your satisfaction is our top priority, and we appreciate your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

June 27, 2024

Support is always quick to respond and helpful - I would like to see the text fields support custom HTML so I can add links to product descriptions in certain fields but its just a small request in an otherwise great app with loads of features!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear our support team has been quick to respond and helpful for you. Your suggestion to add custom HTML in text fields for product descriptions is duly noted—it's suggestions like yours that help us improve our app. We're happy you're enjoying its many features! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

June 19, 2024

Amazing! Support team is great and always answer very quickly!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're happy with our support team and their quick responses. We're always here to help! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

June 18, 2024

Awesome service! Telaco was very helpful and going down to details with me to set up everything

Using app

About 23 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome experience with our service. It's great to know that Telaco was able to provide detailed and helpful assistance to set everything up for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

June 14, 2024

Great Support!

Store

dexus

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that your first experience with the UFE app has been positive. It's great to know that our customer service team was able to assist you with all the issues you encountered and provided you with kind and helpful support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team