All reviews

Rating Breakdown

  • 5
    93% (993 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2024

I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do. 5* support regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely

Store

VelvetX

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 13, 2024

great support!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your glowing 5-star review! It's wonderful to know that our support left a positive impression. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 8, 2024

Excellent support service, really go above an beyond.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We strive to provide exceptional support and it means a lot to us to hear that you feel we've gone above and beyond. Your satisfaction is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 8, 2024

Excellent service

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback on our service! It's great to hear that you had an excellent experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 6, 2024

I really like it, they have great customization, UFE has the best pricing model, imo, as there are all features available from the start and you only have to pay more when you actually sell more. Customer support is also excellent, they even have live chat. I could resolve all my problems quickly and it just works, I am really happy :)

Store

My Store

Using app

2 months

Developer Reply

Thank you so much for sharing your experience with us! We're thrilled to hear that you're enjoying our product and that our customization options meet your needs. Our team works hard to provide the best pricing model and customer support possible, so it's fantastic to know that it's making a difference for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 6, 2024

Very good Customer Service with Lishana! This app is so beautiful and it is working perfectly. Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 1, 2024

Great app, excellent free option and great pricing structure outside of that. Fast customer service response, would recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! Providing valuable and accessible services to our users is a top priority for us. It's great to know that our customer service team was able to respond promptly to your needs. We understand the importance of fast and efficient support, and we're delighted that your experience reflects our commitment to customer satisfaction. Your recommendation means a lot to us, and we're grateful for your trust in our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team

5 / 5 Share

Feb. 1, 2024

Bhagya very helpful via live chat. Great service

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with Bhagya on our live chat service! We're thrilled to hear that you found the assistance helpful. Providing great service is our top priority, and we're delighted to know that Bhagya was able to meet your expectations. Our team is dedicated to ensuring that our users have a seamless and positive experience, and your feedback reinforces that we're on the right track. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team

5 / 5 Share

Jan. 26, 2024

First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly. All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us. Well done for the customer service and thanks again to Tinu.

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one. Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team

5 / 5 Share

Jan. 26, 2024

App super funzionale e molto semplice da utilizzare. Assistenza clienti perfetta, super veloce e disponibile

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Apprezziamo il tuo feedback positivo! È fantastico sapere che trovi il nostro servizio facile da usare. Il nostro team è dedicato a fornire un supporto utile e tempestivo. In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. - Team di supporto Helixo

5 / 5 Share

Jan. 24, 2024

Service au top, j'avais besoins d'aide et ma aidez dans mon problèmes sa était rapide , en plus l'application te propose des bundle avec des lots de produits, donc si vous avez des kits ou des complément de produits à ajoutez cette application et votre meilleure amis et le tarifs et super correct, je recommande à tout type d'utilisateur. Merci

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow, merci pour cette critique si positive ! Nous sommes ravis d'avoir répondu rapidement à vos préoccupations et que vous trouviez notre application utile pour créer des bundles. Votre recommandation signifie beaucoup et nous sommes là pour tout besoin futur. En cas de questions supplémentaires, veuillez nous contacter à [email protected] ou via notre chat dans l'application. Nous sommes toujours heureux de vous aider. Équipe d'assistance Helixo

5 / 5 Share

Jan. 24, 2024

I recommend this application, it has excellent support. Thanks to Athira from Helixo, who kept helping me constantly step by step to install the application and make my first funnels.

Store

Vidorra

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with our application and that our customer service agent provided excellent support throughout the installation process and creating your first funnels. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team

5 / 5 Share

Jan. 19, 2024

Great app, great customer service! Excited to use and hopefully upsell some products!!

Store

Mufaluf

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to receive your kind words about our app and customer service! Your enthusiasm is truly appreciated. Best of luck with your product upselling efforts – we're here to assist you every step of the way. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team

5 / 5 Share

Jan. 18, 2024

Me ajudou bastante

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Estamos muito satisfeitos em saber que nosso suporte ao cliente atendeu às suas expectativas. Obrigado por nos escolher! Em caso de dúvidas, entre em contato conosco pelo e-mail [email protected] ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você. Equipe de suporte Helixo

5 / 5 Share

Jan. 17, 2024

This is the best app that i have used for bundle.. Such a great app and a great support team also.. They are ready yo help always whenever you are stuck on some step.. Such a great support team and app..

Store

Rovra

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our app and that our support team has been helpful for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team

5 / 5 Share

Jan. 16, 2024

amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance

Using app

5 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your glowing review! We're thrilled that you find our app fantastic, and it's wonderful to hear that our customer service went above and beyond for you. Your satisfaction is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team

5 / 5 Share

Jan. 14, 2024

Very Good and Easy to use

Store

Azbah

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that the app is easy to use. We're committed to delivering top-notch service, and your kind words are highly motivating. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 12, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience. We're delighted that you're enjoying UFE, and we appreciate your support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 11, 2024

Very satisfied with UFE very responsive and flexible options And great and fast customer servise!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with our services, finding them responsive and flexible. Providing excellent customer service is our top priority, and we're delighted to know that you appreciate our efforts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 10, 2024

Glen was very helpful in repositioning the widget to show where I wanted it. I've already had customers make purchases using the volume discount feature. Would highly recommend!

Using app

9 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to share your positive experience! We appreciate your positive review and are glad to hear about your successful experiences and that you're happy with our customer service! Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team