All reviews

Rating Breakdown

  • 5
    93% (428 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 98% (450)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2024

Deze app samen met de klantenservice zijn geweldig! Er zijn ontzettend veel mogelijkheden en je wordt perfect geholpen wanneer je er niet uitkomt. Ik wilde verschillende aanpassingen doen aan mijn widget die ik zelf niet kon doorvoeren en Athira heeft me langer dan een uur geholpen om deze verschillende dingen uit te zoeken!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you find both our app and customer service awesome. It's great to know that you appreciate the wide range of possibilities our app offers and that our team was able to provide the perfect assistance when needed. We're especially glad to hear that Athira was able to help you make the adjustments to your widget. We'll be sure to pass on your kind words to her. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

June 5, 2024

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your 5-star review! We’re thrilled to see your 5 star review and really happy to know that you had a great experience with our app. Your positive feedback means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

June 3, 2024

great support

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

We're grateful for your kind words about our support! And thank you for recognizing our efforts to provide great support! Your feedback is greatly appreciated In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 31, 2024

Store

AEVUM

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We're thrilled to know that you had such a positive experience with us. Your support means the world to our team. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 30, 2024

The app works as expected and support really good. There is always a quick reply and there are few limitations.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We’re delighted to hear that our app is meeting your expectations and that you find our support team responsive and helpful. If you encounter any limitations or have any suggestions on how we can enhance your experience, please feel free to share. We’re here to listen and assist you in any way we can. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 25, 2024

thanks for the perfect service

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear that you’re pleased with our service. Providing excellent service is our top priority, and it’s wonderful to know that we’ve met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 23, 2024

You should Definity consider using the app incase you're trying to Upsell your product.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear you're finding the app useful. We're excited to continue supporting you as you grow your business with our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 21, 2024

Going to leave a Review just because the Customer Support & the App is just amazing. If there was a problem it would get fix in a second. Big Thanks to Athira & Telaco where a big Help. Would recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're incredibly grateful for your kind words! It's wonderful to hear that Athira and Telaco could resolve your issues so quickly and that you love the app. Your appreciation and recommendation are deeply valued. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 16, 2024

really helped me positioning my offer correctly 10/10 support

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the fantastic 10/10 rating! We are thrilled to hear that our support team could assist you in positioning your offer correctly. Your success is our priority, and it's wonderful to know we made a positive impact. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 15, 2024

sehr cooler Service

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr zu hören, dass Ihnen unser Service gefallen hat. Ihre Zufriedenheit hat für uns oberste Priorität und es ist schön zu wissen, dass wir Ihre Erwartungen erfüllen. Bei weiteren Fragen kontaktieren Sie uns bitte unter [email protected] oder über unseren In-App-Chat. Wir helfen Ihnen jederzeit gerne weiter. - Helixo-Support-Team

5 / 5 Share

May 14, 2024

UFE offers a generous free plan, and even provided generous support when I had issues integrating with my store. Looking forward to growing with the help of this app.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that you appreciate our generous free plan and the support we provided during your integration process. We're excited to continue supporting you as you grow your business with our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 11, 2024

Amazing customer support and great value.

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that you had an amazing experience with our customer support and find great value in our service! Your satisfaction is our top priority, and we're committed to providing excellent support and value to all our customers In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 3, 2024

Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear such positive feedback! Thank you for recognizing our commitment to providing fast and efficient support. Ensuring that our users' needs are met promptly is a top priority for us. It's wonderful to hear that our team has been able to quickly grasp your queries, making communication smooth and effective. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 29, 2024

We love this app! The functionality allows us to show customers the right products at the right moments to have the best chances of increasing conversion rate and AOV. The support team are also excellent - they are quick to respond and very helpful.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Your feedback truly brightens our day! It's fantastic to hear that our app's functionality has been instrumental in optimizing your store's performance and enhancing the shopping experience for your customers, ultimately boosting your conversion rate and average order value. We're also thrilled that you've had a positive experience with our support team – providing timely assistance and valuable guidance is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 26, 2024

Great app & functionality - customer service is top quality too! Quick and reliable support.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear that you're loving the app's functionality and that you've had such a positive experience with our customer service team. Providing top-quality support is our priority, and we're thrilled to have been able to assist you quickly and reliably. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 25, 2024

The technical is very responsive and the app is great.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

We're grateful for your positive review! It's fantastic to hear that you're pleased with our technical support team's responsiveness and that you're enjoying our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 24, 2024

Store

TURBRO

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to receive your 5-star rating! Thank you for taking the time to share your positive experience with our app. And glad to know that our app has met your expectations, and we'll strive to maintain this level of excellence. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 24, 2024

Super supportive! Highly credit to Nadeem for in-time and prompt support, everyone should use the app!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Your praise means the world to us! We're thrilled to hear that Nadeem provided you with such prompt and supportive assistance. It's our mission to ensure that every user receives timely and effective support, and we're delighted that Nadeem delivered on that promise. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 23, 2024

This app is great with many features for upsell/cross sell. Support is great and fast. Give it a try, You wont be disappointed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback! We're overjoyed to hear that you're enjoying our app, which offers numerous features for upsell/cross-sell. Delivering quick and reliable support is a priority for us, and we're pleased to have met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 22, 2024

I had some issues positioning some widgets and Athira helped me and she provide the codes to help me. The customer service is Five Stars and the Helped and the App so far I LOVE it.

Using app

About 23 hours

Total reviews

2

Average rating

3.0

Developer Reply

Your feedback means the world to us! We're delighted to hear that Athira was able to assist you with positioning. Ensuring top-notch customer service is our mission, and we're thrilled to have met your expectations. It's wonderful to hear that you're loving our app so far! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team