All reviews

Rating Breakdown

  • 5
    93% (993 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2023

Really great experience with the rep Athira, really helpful, knowledgeable and fast, got our problem resolved quickly and back to work, highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm delighted to hear about your excellent experience with Athira. Her helpfulness, knowledge, and efficiency in resolving your issue promptly are truly commendable. We appreciate your recommendation and Thank you for your kind words! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 16, 2023

Great support

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with our customer service and find our app easy to understand. We strive to provide the best possible service to our users, and your kind words are truly appreciated. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 25, 2023

Great app and support, thanks a lot

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled that you love our app and have found it useful. Our team is always here to provide support when you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 20, 2023

I really love it. Very useful app and helpful support

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 18, 2023

Boosts our sales and excellent support

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We're thrilled to hear that the UFE has helped boost your sales, and we greatly appreciate your support. Our team is always here to provide excellent customer support, and we look forward to continuing to assist you with any of your needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 18, 2023

The support team is very helpful and patient with our concerns. The app is exactly what we need for our store upsells and cross-sells requirements.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate your kind words! Our support team is dedicated to assisting you with any concerns you may have, and your feedback is truly motivating. We're delighted to hear that our app aligns perfectly with your store's upsell and cross-sell needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 17, 2023

We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page. The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 17, 2023

Great app which helps to increase my revenue and average order value. Very happy with it. The support team is also really helpful and prompt in responding.

Store

Meniacc

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that our app has been instrumental in boosting your revenue and average order value. We're committed to delivering top-notch service, and your kind words are highly motivating. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 11, 2023

Finally, a cross/down/sell app that does what I want it to. Worst-case scenario, the support fixes it for you

Store

Pilsna

Using app

27 days

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your kind words! We're delighted to hear that you're satisfied with our app. 😊 Providing excellent customer support is one of our top priorities. We're here to assist you in any way we can and ensure your experience with our app remains outstanding. Your feedback is greatly appreciated, and we look forward to continuing to serve you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 9, 2023

fast response, good service

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're here to provide you with fast responses and excellent service whenever you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 4, 2023

Thanks to Lishana's assistance, I've found precisely what I was searching for in this app. Her exceptional support has helped me address various issues and find solutions. Ensuring you can easily access everything you need.

Store

mixelz

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

We're delighted to hear about your positive experience with Lishana's exceptional support! Your kind words serve as a testament to our commitment to providing top-notch assistance and ensuring our customers can easily access everything they need. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 2, 2023

Highly recommend this app if you're looking to create upsell moments like adding bundles discounts, pop-up reminders, volume discounts, etc. I was originally looking for an app to do bundle discounts, but did not know that shopify had so many restrictions on stacking discount codes and the whole experience was frankly quite confusing. Fortunately, the support for this app is incredible. They were able to walk me through everything I needed to do to get the widget looking and working exactly as I wanted. I've spoken to multiple support staff and they were all lovely, but I would like to specially shout out Lishana, who truly went above and beyond in helping me with my many questions and requests. Thank you to the team for this wonderful and flexible app! They have a free trial so definitely check it out if you're interested!

Store

Lunoji

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear that our app has been helpful in creating upsell opportunities and addressing your needs. Our support team is dedicated to providing excellent assistance, and we're glad to know you had a positive experience with Lishana. Your feedback means a lot to us, and we appreciate your cooperation. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 26, 2023

Good potential of personalization and very reactive support !!!

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your review! We're thrilled to hear that you appreciate the potential of our personalization features, and we take pride in providing reactive and responsive support to assist you whenever you need it. Your satisfaction is our priority, and we're here to ensure you have the best experience possible. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 23, 2023

Great Service. Quick Response. Best one so far!

Store

Hyphen

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're pleased to hear that you're satisfied with our service and appreciate your feedback. We're here to provide you with the best experience possible, and we're always ready to assist you whenever you need us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 23, 2023

Very good application I recommend! Very good customer support I recommend the application for everyone.

Using app

About 8 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your enthusiastic recommendation! We're delighted to hear that you've had a positive experience with our application and our customer support. Your recommendation means a lot to us, and we're here to continue providing top-notch service to you and everyone else who chooses to use our application. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 7, 2023

The support team at UFE is great. Very responsive and helpful. They take the time to understand a problem and tell you how to solve it.

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

We're delighted to hear that you had such a positive experience with our support team at UFE! Providing excellent customer service is a top priority for us, and we're thrilled to know that our team was responsive, helpful, and attentive to your needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 1, 2023

great fast service

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback on our fast and efficient service! We greatly appreciate your kind words and are always here to assist you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 25, 2023

Great app and support! Special thanks to Glen for helping out figure a few things out. You can use it to create multiple types of upsell offers. We were looking for an app that allows to set start and end dates and this one does it well. The translation feature works well. It doesn't support multiple languages, but we were able to figure something out using Langify custom translation feature.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled that you're enjoying the app and our support. We'll make sure to pass your appreciation to Glen for his assistance – it's always great to hear when our team members make a positive impact. It's fantastic to know that our app fulfils your needs, especially with the ability to create different types of upsell offers and set start and end dates effectively. We're glad that the translation feature is working well for you, and we appreciate your creative approach to solving the multiple languages challenge using the Langify custom translation feature. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 22, 2023

Good Aplication, easy to use For CS : Fast response, very kind support person & helpfull of course Thank You for u'r help

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you found our application easy to use. Our customer support team is always here to assist, and we're glad we could help. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 19, 2023

assistenza eccezionale. Glen è stato super disponibile e veramente professionale. Il servizio è eccellente.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Siamo entusiasti di sapere della tua eccezionale esperienza! Il nostro team è dedicato a fornire un'assistenza di prim'ordine e siamo lieti che tu abbia trovato il nostro servizio eccellente. In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. - Team di supporto Helixo