All reviews

Rating Breakdown

  • 5
    93% (428 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 98% (450)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2023

Boosts our sales and excellent support

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We're thrilled to hear that the UFE has helped boost your sales, and we greatly appreciate your support. Our team is always here to provide excellent customer support, and we look forward to continuing to assist you with any of your needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 18, 2023

The support team is very helpful and patient with our concerns. The app is exactly what we need for our store upsells and cross-sells requirements.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate your kind words! Our support team is dedicated to assisting you with any concerns you may have, and your feedback is truly motivating. We're delighted to hear that our app aligns perfectly with your store's upsell and cross-sell needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 17, 2023

We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page. The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 17, 2023

Great app which helps to increase my revenue and average order value. Very happy with it. The support team is also really helpful and prompt in responding.

Store

Meniacc

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that our app has been instrumental in boosting your revenue and average order value. We're committed to delivering top-notch service, and your kind words are highly motivating. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 9, 2023

fast response, good service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're here to provide you with fast responses and excellent service whenever you need it. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

April 9, 2025

Amrutha have been a great help for us and the entire team helped us. Thank you, and please keep like that :)

Store

Febron

Using app

Over 4 years

Total reviews

8

Average rating

2.4

Developer Reply

Thank you so much for updating your review based on your experience with our app and for your kind words! We're truly grateful for the opportunity to make things right, and it’s wonderful to hear that Amrutha and the entire team could support you effectively. Your appreciation means a lot to us, and we’re committed to keeping up the same level of service and support. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Oct. 2, 2023

Highly recommend this app if you're looking to create upsell moments like adding bundles discounts, pop-up reminders, volume discounts, etc. I was originally looking for an app to do bundle discounts, but did not know that shopify had so many restrictions on stacking discount codes and the whole experience was frankly quite confusing. Fortunately, the support for this app is incredible. They were able to walk me through everything I needed to do to get the widget looking and working exactly as I wanted. I've spoken to multiple support staff and they were all lovely, but I would like to specially shout out Lishana, who truly went above and beyond in helping me with my many questions and requests. Thank you to the team for this wonderful and flexible app! They have a free trial so definitely check it out if you're interested!

Store

Lunoji

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear that our app has been helpful in creating upsell opportunities and addressing your needs. Our support team is dedicated to providing excellent assistance, and we're glad to know you had a positive experience with Lishana. Your feedback means a lot to us, and we appreciate your cooperation. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 26, 2023

Good potential of personalization and very reactive support !!!

Using app

About 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your review! We're thrilled to hear that you appreciate the potential of our personalization features, and we take pride in providing reactive and responsive support to assist you whenever you need it. Your satisfaction is our priority, and we're here to ensure you have the best experience possible. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 23, 2023

Very good application I recommend! Very good customer support I recommend the application for everyone.

Using app

About 8 hours

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for your enthusiastic recommendation! We're delighted to hear that you've had a positive experience with our application and our customer support. Your recommendation means a lot to us, and we're here to continue providing top-notch service to you and everyone else who chooses to use our application. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 7, 2023

The support team at UFE is great. Very responsive and helpful. They take the time to understand a problem and tell you how to solve it.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

We're delighted to hear that you had such a positive experience with our support team at UFE! Providing excellent customer service is a top priority for us, and we're thrilled to know that our team was responsive, helpful, and attentive to your needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 22, 2023

Good Aplication, easy to use For CS : Fast response, very kind support person & helpfull of course Thank You for u'r help

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you found our application easy to use. Our customer support team is always here to assist, and we're glad we could help. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 19, 2023

assistenza eccezionale. Glen è stato super disponibile e veramente professionale. Il servizio è eccellente.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Siamo entusiasti di sapere della tua eccezionale esperienza! Il nostro team è dedicato a fornire un'assistenza di prim'ordine e siamo lieti che tu abbia trovato il nostro servizio eccellente. In caso di ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. - Team di supporto Helixo

5 / 5 Share

Aug. 12, 2023

Found this easy to set up and functionality (much better than others I tried). Great support from the team when setting up

Store

Kaigum

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our app easy to set up and that it's delivering the functionality you were looking for. Our team is dedicated to providing top-notch support, and we're delighted that we could assist you during the setup process. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Aug. 3, 2023

Excellent way to get add-on sales. We had an issue with integrating with other apps but Glen from the support chat was able to resolve this quickly and efficiently

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, we are so happy that you enjoyed your experience with us! We appreciate the great review and looking forward to help you. Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 31, 2023

Great features for product upselling and volume discounts. Customer support is helpful and responsive.

Using app

16 days

Total reviews

8

Average rating

4.9

Developer Reply

We greatly appreciate your feedback and positive review! It's fantastic to hear that you are enjoying the features of our app. Our team takes pride in providing helpful and responsive customer support. Providing excellent customer support is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 11, 2023

This is one of the only upselling app that seems to have thought of everything!! They have been a great help in solving issues I was experiencing, and answering any questions I have about the app / potential customisation. The only thing I would recommend they add is an upselling widget that is triggered based certain products added to the cart and offers discount based on cart value of those particular products.

Using app

20 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear that our upselling app has been helpful in solving your issues and addressing your questions about customization. We appreciate your feedback and suggestion. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 7, 2023

This is a very user-friendly app and the app developers have a very quick response time. Some of their features were not compatible with our website and they made code updates and recommendations that quickly fixed the issue. I highly recommend this app.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear that our app has provided a user-friendly experience for you. We understand the importance of simplicity and ease of use, and we're glad to know that our app has met your expectations in that regard. Our team is committed to providing a seamless experience, and we appreciate your positive feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 5, 2023

Very useful app and helpful support, love it. Have been using it and it helps to increase sales in our store.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear that our app has been helpful in increasing sales for your store. We're glad that you find it useful. We're grateful for your kind words and providing helpful support is a top priority for us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 1, 2024

I've come half a year later for some support and yet again, they helped me through the issues I was facing. Really liking the app so far, it looks very high quality.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're thrilled that you think our app is well-designed and has a wide range of options. We've put a lot of thought into creating a high-quality product that meets your needs. Our support team is dedicated to providing top-notch assistance, and we're glad we were able to help you quickly and effectively with any issues you faced. We really appreciate your feedback and your positive experience with our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

June 27, 2023

Love this app so far! I added this app last week and my experience has been great thus far. The interface is easy to navigate which makes it easy to build funnels and adjust formatting to meet the needs of your store. I was able to quickly create a funnel and add it to my website within 1 hour. Additionally, the customer service has been great. I reached for guidance on a few edits and the team responded quickly and addressed all of my needs. Highly recommended!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're loving our app and that it has been a great experience for you so far. Providing excellent customer service is also one of our top priorities, so we're delighted to hear that our team was able to promptly assist you and address all of your needs. We strive to be responsive and helpful, ensuring that you have a smooth and enjoyable experience using our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team