UFE Cross Sell & Upsell Bundle
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Great app & functionality - customer service is top quality too! Quick and reliable support.
Thank you for your fantastic review! We're delighted to hear that you're loving the app's functionality and that you've had such a positive experience with our customer service team. Providing top-quality support is our priority, and we're thrilled to have been able to assist you quickly and reliably. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
The technical is very responsive and the app is great.
We're grateful for your positive review! It's fantastic to hear that you're pleased with our technical support team's responsiveness and that you're enjoying our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
We're delighted to receive your 5-star rating! Thank you for taking the time to share your positive experience with our app. And glad to know that our app has met your expectations, and we'll strive to maintain this level of excellence. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Super supportive! Highly credit to Nadeem for in-time and prompt support, everyone should use the app!
Your praise means the world to us! We're thrilled to hear that Nadeem provided you with such prompt and supportive assistance. It's our mission to ensure that every user receives timely and effective support, and we're delighted that Nadeem delivered on that promise. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
This app is great with many features for upsell/cross sell. Support is great and fast. Give it a try, You wont be disappointed.
Thank you for taking the time to share your feedback! We're overjoyed to hear that you're enjoying our app, which offers numerous features for upsell/cross-sell. Delivering quick and reliable support is a priority for us, and we're pleased to have met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Perfect app and good assistance
Your satisfaction is our ultimate goal, and we're thrilled to hear that you consider our app perfect and appreciate the assistance provided. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
service is nice
Thank you for your kind words! We're pleased to hear that you found our service to be nice. Providing a positive experience for our customers is our goal, and we're glad to have met that mark for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Thank you for awarding us five stars! We greatly appreciate your positive feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Good shopify tool. Use it regularly for bundle offers. Great customer service
We're glad to receive your positive feedback! It's wonderful to know that you've been utilizing our app for managing bundle offers effectively. Our team is committed to providing excellent customer service, and we're delighted that you've had a great experience with us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Good, it offers what I need. The UI of the upsell pop-up is beautiful as compared to other apps. The support was very helpful and really solved my problem.
Thank you so much for your glowing review! We're happy to hear that our customer service team was able to assist you effectively during your time of need. Providing attentive and helpful support is our top priority, and we're delighted that we could meet your expectations. Your five-star rating means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
I want to update my review, a customer support lead reached out to me with a highly professional response. I can safely say I highly recommend them now and they have assured me they are going to work on internal communication better. Thank you UFE, it's a great product, truly! ------ This app has NOT been updated to utilize app pixels for conversion tracking, essentially making it completely useless with Shopify's new Checkout Extensibility Thank You page features. Their support is abysmal, the ticket I have opened up to address this keeps getting cycled through various support employees over and over again, each asking for collaborator access from different Gmail accounts, without any solution to the issue. This is clearly something their developers should take into account, EVERY Shopify customer will have to transition over to new checkout and thank you page by end of this year and the next.
Hello Matthew, Your feedback is invaluable to us, and I want to assure you that we're wholeheartedly committed to addressing your concerns regarding the app's update to utilize app pixels for conversion tracking, in line with Shopify's new Checkout Extensibility Thank You page features. As the Customer Support Lead, I want you to know that resolving this issue is our utmost priority. I'm delighted to share that we've already taken proactive steps towards finding a solution, prompted by a notification from Shopify. While it may take a little time, approximately 1-2 weeks, to finalize, progress is already well underway. We've developed a prototype and are currently dedicating our efforts to seamlessly integrating the analytics functionality and rigorously testing it to ensure it meets the highest standards for all our customers. Regarding your previous feedback, we understand that interacting with multiple agents without resolution, due to different shifts, can be frustrating. Rest assured, we're improving our internal communication with our product team to handle this more effectively. We're actively working to provide a smoother experience for you, and we apologize for any confusion or inconvenience this may have caused. Once again, thank you for your continued support and understanding. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Tinu, Customer Support Lead at Helixo
It is a very good software. Every time there are some problems, you can get timely feedback and the cause can be quickly found and solved. Thank you very much Akhil. Thank you for your professionalism and very patient service.
We're absolutely delighted to receive your feedback! Knowing that you find our software excellent and appreciate our prompt support brings us immense joy. Your satisfaction is our utmost priority, and we're dedicated to swiftly identifying and resolving any issues you encounter. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Very simple to set up and very effective. Customer support is expeditious, fixed my widget positioning in a single step that did not take more than 2 minutes. Would recommend!
Thank you for your positive feedback! We're extremely happy to hear that you found our setup process simple and our app effective. It's fantastic to know that our customer support team was able to assist you quickly and efficiently. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Love the app how easy it is to implement on our store.
We're delighted to hear that you're enjoying our app and finding it simple to integrate into your store! Your feedback fuels our commitment to providing exceptional service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Great App
We're delighted to hear that you think our app is great! Your satisfaction is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
I've tried about 10 different cross-sell apps on Shopify and this one is, by far, the best. To top it off, the customer support is fantastic.
Thank you for your feedback! We're glad to hear that you find the app great and easy to use. Our team works hard to provide strong customer support, and we're pleased that you would recommend us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Very nice customer service. Lishana was quick and very kind! Many thanks for your help
Your positive feedback brightened our day! We're glad Lishana could assist you promptly and kindly In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Great support from the team to find a workaround in working with multiple discount codes. Always quick to respond and thinking along to get better results from the app.
We're honored by your positive feedback! It's wonderful to know our support has made a positive impact. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
great support!
We appreciate your glowing 5-star review! It's wonderful to know that our support left a positive impression. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Excellent support service, really go above an beyond.
Thank you so much for your kind words! We strive to provide exceptional support and it means a lot to us to hear that you feel we've gone above and beyond. Your satisfaction is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
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