All reviews

Rating Breakdown

  • 5
    96% (334 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 90% (313)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2025

Max was really helpful, and the app is great.

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Really fast and convenient support by Gyte. Helped me with a problem - and also had a nice idea to optimize my product page even more. Very good app and support!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Koala has been great in getting us set up on our store before BFCM.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

We tried several other apps, but Koala was the first to meet our needs for customer tags and the criteria we were looking to achieve. They provided outstanding customer service, Max in particular. He was competent, capable, and quick to resolve issues.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

ok

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Conditions work in real time and also in reverse. Support is fast & helpful.

Store

Elimba

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Excellent service, quick response, and the app does exactly what I expected on product variations.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Great Service and prompt reactions!

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 21, 2025

Everything works perfectly! The app is easy to use, does exactly what I needed, and the support team is very fast and helpful. Highly recommend Koala Upsells & Gifts!

Store

Spa4You

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Looks good on the page and works very well

Using app

36 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Danke an Gyte, die mir sehr freundlich und kompetent geholfen hat! Die App funktioniert sehr gut und ist genau das, was ich gesucht habe.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Using app

About 1 hour

Total reviews

9

Average rating

4.1

5 / 5 Share

Oct. 1, 2025

very helpful customer service

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Using app

30 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

smooth problem solving experience

Store

Lalla

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Fabulous app and amazing experience in dealing with an agent, super helpful! Easy to use and is perfect for what we need it for.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Gracias ALINA! Gracias por la paciencia y ayuda para la resolver mis dudas!

Using app

About 3 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 16, 2025

Finally, an app that actually delivers on its promises! From the very beginning, I received excellent customer service, which I truly appreciated since I was in a rush to set up a sale on my website. The native Shopify app lets you create discounts with free gifts, but the customer has to manually add them to the cart—which I found too confusing. This app solved that issue by allowing me to set up rules so the free gifts are automatically added to the cart. Quick, easy, and exactly what I needed. I absolutely love this app!

Using app

About 4 hours

Total reviews

1

Average rating

5.0