Koala Free Gift BOGO Upsell

Louie was great! Customer service took about 3 minutes on a Sunday at 9pm....I wasn't expecting anyone to be available, so I was pleasantly surprised. Louie got me what I needed in about 5 minutes. Great Service!

Asistencia del support team excelente.

The app is expensive, but does the job quite nicely. Alina and Max assisted me along the way, and fixed the issue I had quite quickly. I have another feature request for localisation feature for pop up notification. I hope that will get fixed soon.

Very professional and prompt assistance - so far love the experience!

so far so good! i've only had the app for a couple of minutes and ALREADY have a good experience. Louie from customer service was so helpful in getting me set up and making sure everything was running smoothly to launch the upsell. i could not be more grateful for him! 10/10

I’ve been using Koala Upsells & Gifts for my store, and the experience has been fantastic! The app is user-friendly, and the features work seamlessly. Recently, I contacted support with a question, and Max from the team was incredibly helpful—quick response and resolved my issue efficiently.

Good customer service, the company cares about good reviews.

Great customer service thank you

Great app and great and quick support! Hope it develops even more to provide even more options!

I've downloaded multiple "free gift" and upsell apps and this one is my favorite, hands down. I'm not a Shopify expert by any means so the simpler the interface, the happier I am. It's very straight-forward and I was rolling along soon after I downloaded it, adding offers to my site that I've been meaning to do for ages. I trained someone else soon afterward and she's already cruising along herself, knowing nothing else about Shopify! I love the clean look that the customer sees as well. There are options to customize it with different color variations and custom icons. Lastly, the customer support is amazing. They are quick to reply, professional, and genuinely listen to feedback so they can make the app better. I don't have any reason to stop using this!

It was pretty simple to set up a free gift to auto add to cart, Louie was very helpful when I was trying to change the gift icon on the pop up to a different image.

L'application fonctionne parfaitement, le principe d'envoyer un cadeau en fonction du montant de la commande fonctionne parfaitement. Merci à Gyte d'avoir pris le temps de vérifier !

great app! works as expected, without any issues. fast and helping support team answered all my questions, well done!

Great app, very user friendly, it help us reward our customers. Very simple to use, really. Customer support is really fast and responsive at any time

Goed geholpen door Max!

Very good product, customer service support is very timely

Lightning fast and doesn't slow us down. Win-win!

Nicely done!