Koala Upsell Free Gift & BOGO
All reviews
Very professional and prompt assistance - so far love the experience!
so far so good! i've only had the app for a couple of minutes and ALREADY have a good experience. Louie from customer service was so helpful in getting me set up and making sure everything was running smoothly to launch the upsell. i could not be more grateful for him! 10/10
I’ve been using Koala Upsells & Gifts for my store, and the experience has been fantastic! The app is user-friendly, and the features work seamlessly. Recently, I contacted support with a question, and Max from the team was incredibly helpful—quick response and resolved my issue efficiently.
Good customer service, the company cares about good reviews.
Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team
Great customer service thank you
Great app and great and quick support! Hope it develops even more to provide even more options!
I've downloaded multiple "free gift" and upsell apps and this one is my favorite, hands down. I'm not a Shopify expert by any means so the simpler the interface, the happier I am. It's very straight-forward and I was rolling along soon after I downloaded it, adding offers to my site that I've been meaning to do for ages. I trained someone else soon afterward and she's already cruising along herself, knowing nothing else about Shopify! I love the clean look that the customer sees as well. There are options to customize it with different color variations and custom icons. Lastly, the customer support is amazing. They are quick to reply, professional, and genuinely listen to feedback so they can make the app better. I don't have any reason to stop using this!
Hello, Thank you for your review. We are keen on improving your experience! Looking forward to your answer and receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team
It was pretty simple to set up a free gift to auto add to cart, Louie was very helpful when I was trying to change the gift icon on the pop up to a different image.
It was free but now you need to pay to use it
Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team
Great customer service. The only thing whats missing is a nice progress bar. I would give 5 stars, but the permanent spam I get via mail, contact formular and instagram messages are a bit too much.
Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team
L'application fonctionne parfaitement, le principe d'envoyer un cadeau en fonction du montant de la commande fonctionne parfaitement. Merci à Gyte d'avoir pris le temps de vérifier !
great app! works as expected, without any issues. fast and helping support team answered all my questions, well done!
Great app, very user friendly, it help us reward our customers. Very simple to use, really. Customer support is really fast and responsive at any time
Very good product, customer service support is very timely
Lightning fast and doesn't slow us down. Win-win!
This app is amazing! I have used various different offer apps and ended up paying a lot of money for one because (a) it worked, and (b) it did nearly everything I wanted it to. Then I found this one and it seemed too good to be true, affordable and with ALL the features I want, plus some I didn't know I did until I started creating offers. The bonus is that if you need help, you are not on your own - I couldn't work out why a product page widget wasn't displaying on all the products it should be so got in touch via the chat, within a few minutes Max was there and soon identified what I had missed (I was using two different product templates, so it wasn't even an issue with the app). Great app, great value, great back up - thank you guys!
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