All reviews

Rating Breakdown

  • 5
    96% (1,743 ratings)
  • 4
    0% (5 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Feb. 21, 2022

When I have informed about some technical glitch in my account to Vajro support team, they have responded promptly and solved my issue within a very short period of time. They will go beyond limits to meet the customer's needs.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We're so sorry you had a negative experience with us. Our customer support is something we take so much pride in and we have let you down. We have refunded the entire amount. We assure you there was no manipulation involved and might be because of miscommunication on our part. And, we're willing to own responsibility for that. We have sent you an email with more details. Please let us know if there's anything we can do to turn around this experience for you. We'd love to, if you give us another chance. UPDATE: Thank you for helping us turn around this experience for you.

5 / 5 Share

Feb. 18, 2022

Customer service was great. I really appreciated the details in the zoom calls . Looking forward to app working great and great partnership with yall.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Very user-friendly, and loving it so far. The staff has done everything to ensure that I understand exactly how to set up the app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Excellent service provided by pavithra in costumer services, she was very nice with me, which is a very big plus, the service very professional and quick, she took the time to explain me everything not only for now but for future, really like the vajro service as well, very easy to create the app, the options are perfect, looking forward to kepp working with them, i really recommend pavithra for your app setup.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Exceptional customer support and super quick turnaround on mobile app launch. I appreciate that the support team are accessible 24/7!!! Pav and the entire Vajro team are extremely patient to walk our team through the set up and cosmetic design changes. Top 5 BEST APPS for our Shopify store - why didn't we do this sooner!?! THANK YOU for catapulting our store to new sales records.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Great experience and great customer interaction, we are excited to launch our new app and get started!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Extremely helpful! The absolute best service & help! Highly Recommend!!! Mike talked me through every step of the process

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Gautham was super helpful, and assisted me with trouble shooting any issue I had during set up! Thank you for making this process so easy :)

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Gautham was wonderful to deal with, knowledgeable, helpful and quick to get everything completed and ready to publish. Vajro was easy to set up and such a great tool for my business!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

I’ve had an amazing service with them! They helped answer my questions and got everything taken care of. I can’t wait to see the results of my new app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Great company to work with! Made the onboarding process super easy! I highly recommend using them!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

I am very excited after the call. He was extremely helpful, guided me step by step. I feel confident in the work after the call. I was very satisfied. Answered all of my questions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

I am very excited to have my own application. Also am very happy and satisfied with the kind and clear help and the full support that I've got from Ms. ELAKKIYA.

Store

HADEEL

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

great service her for fist Installing and great Support from Saaddudin. thanks and best regards Helmut

Using app

17 days

Total reviews

8

Average rating

4.8

5 / 5 Share

Feb. 12, 2022

They have awesome customer service and have strong app for your business with 24/7 support. I strongly recommend their service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

great experience and amazing services specially from Pranav and Arya , I recommend you to install it, thanx a lot.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Thank you so much Pranav!!! is amazing to work with them. pretty fast and follow thru is amazing. they have the patience to work with someone like me who is clueless in this type of product. i would recommend anyone to try this app. thank you so much, Don & Swagger Co.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Awesome to help get started with my app, very helpful, good to help grow your business. reach out to them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Loved the setup! Nice and easy. So excited to have an app for my customers! Love that everything is taken care of for me and the customer service is awesome.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Mike was a OUTSTANDING help for me and getting me set up for my own personal app, super excited to launch and feel confident about my future using the app.

Using app

3 months

Total reviews

1

Average rating

5.0