All reviews

Rating Breakdown

  • 5
    96% (1,743 ratings)
  • 4
    0% (5 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

March 11, 2022

I spoke to Kajani on the phone and she helped get me get started with developing my app. She was extremely helpful in showing me how to navigate through developing my app and answered all my questions very clearly. I am super excited to get started!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2022

I can't believe my free trial of 60 days was extended to 90 days!!!!!!!!!!! I'm soooo happy and grateful for that... I have been trying to launch my mobile app for over 2 years and I have had all the challenges one could think but to no avail. I was introduced to Vajro and gave a try, can't believe I actually got my mobile app full set up in less than an hour! blow my mind. the customer service is the best I have seen in my life. they were so patient to work me through every steps and gave me free marketing tips which is gold to my business can I rate it a 10 star please? thank you a million Vajro

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 11, 2022

I downloaded this app and did the trial for 60 days, uninstalled and canceled my subscription after the trial period. Yet here I am almost a year later still getting charged $99. There's no number, email or customer service listed. Almost 1K they have been taking from me that an I'm not even using and a cancel subscription

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Johnetta, We checked our logs and there was no record of cancellation from your side. You can check this with the Shopify team if you wish to. If you check your Shopify dashboard, you'll still find Vajro as a sales channel. Nevertheless, since you have not used Vajro all this while, we WILL refund the entire amount. We've processed it and the money will hit your bank in a few days. We've sent you a detailed email regarding this. Feel free to reach out to our support (you'll find this in the marketplace listing page as well as inside our app) if you have any questions or need any clarifications. We'll be there to help. Cheers.

5 / 5 Share

March 10, 2022

They are very helpful! process was easy an Kajani walked me through process an made my day! thank you!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

Its amazing simply interface and dashboard. Was very easy guided process of setting up my app. Support team works over the clock to make it even easier. Just waiting to be launched and can't wait!! over excited, our dreams come through much faster with Vajro! Great job guys! Thanks a lot. Sasha Riess

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

Great Customer Service, friendly and Patient with any concerns. Excited to launch my app with Vajro.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Very helpful! Great communication and explaining to me all the information that I needed to make my app!!!

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 27, 2022

Started with Vajro with great level of expectations and it did start well. But, beware of trouble if your store has SKU variants. Hard to believe, but it did happen to our store. We have a product which has 10 variants. Vajro shows 100 variants (that is 10 times the number of actual variants) to customer. Unable to believe that this basic cataloging configuration is not being displayed properly in mobile apps. Clearly a glitch and the team is hell bent in not understanding it even after sharing proof. Stay away if you have SKU variants. App is good if you do not need to display and give options to customers with variants such as color, size options

Using app

11 months

Total reviews

17

Average rating

4.2

5 / 5 Share

Feb. 26, 2022

Helpful is an understatement. The zoom call and the attention to detail is great. Would definitely recommend.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 26, 2022

I used this app to create my first app for my small boutique and I really love it!! I thought creating an app would be a difficult process, but the support team was amazing! They helped create the app, answered all questions promptly, and walked me through the entire process! I felt like I had my own IT Department! Lol!! I love the app and I loved working with their team!! Thank you so much for everything! So far my customers love it as well!

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

I just downloaded the app and the customer service has been absolutely outstanding! I can not thank them enough for all of their help.

Store

LTD 7

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

We have just gone through the process of designing our app with Vajro. A special mention must be made of Pavithra, who assisted in the customization of our app. I have loved the fact that Pavithra (and others I dealt with at Vajro) have been able to converse easily and articulate our requirements and requests. We are now awaiting the final submission and launch of the app and are excited to continue and foster a long-term and mutually beneficial relationship with Vajro. In closing, the overall experience, has been very good and from what I have seen so far, I can highly reccomend not only the product, but the support too. Well done Vajro.

Store

Knogins

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

The world class support that Vajro has been extending to us is extremely helpful in ensuring the success of our mobile app project. The team at Vajro is very attentive and quick to respond in resolving issues that arose and they are also always ready to provide useful advice and guidance! Truly, Vajro deserves a 5-star review for their exceptional customer engagement, not to mention their great mobile app features!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Awesome team. very patient with customers. The set up was not easy by walking me through the sets made it that much easier!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I look forward to learning more and getting more SALES with this amazing app. And the customer experience was amazing and very very helpful on getting everything set up..

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Love Vajro support team! Ranjan was amazing. Very knowledgably, helpful and super patient. So excited about my app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

THEY DESERVE 5 STARS, THEY REALLY PROVIDE AN EXTRAORDINARY SERVICE, I HAVE NO COMPLAINTS, THEY HELPED ME WHENEVER I NEEDED IT

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Its always great to work with apps that are designed to serve the best for customers, and i must say Vajro ticks all the boxes of an app that is both user friendly and customer oriented. We love the app and would recommend it to any business wishing to grow.

Store

Chicsta

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 21, 2022

Absolutely amazing service. Recommend to everyone! when they say 24/7 they definitely mean it. no matter the time of day when I have messaged they have replied within 5 minutes. it has been three days since I rung them and my app is almost done with the amazing help from my zoom call. Absolutely great company!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Just got done building my app and it was a super easy process. The customer service was awesome too for any questions I had!

Store

KD Lane

Using app

2 days

Total reviews

1

Average rating

5.0