All reviews

Rating Breakdown

  • 5
    97% (92 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (93)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2025

I really like how easy it is to integrate with Shopify and the AI responses are really natual

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

I rarely feel this happy about an app! I have been a long-time Shopify user, and this little app was so easy to install. It started generating orders without any extra work from me. Since my shop has a large and highly customised product range, I usually get a lot of customer questions. As a one-woman business, this app has been a true win-win — it saves me time and helps my customers instantly. Easy to install, smooth to use and already making a difference!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

VanChat is a game-changer. The accuracy is amazing.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Really cool service. The road map for future features looks great too. Recommend!

Store

WallsNeedLove

Using app

4 days

5 / 5 Share

Nov. 1, 2025

loving it and how it works!

Store

Mountain Up

Using app

12 months

5 / 5 Share

Oct. 24, 2025

Very easy to use and very powerful as the AI is setup to train with ease.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Seems to be a great product so far. Very easy to set up with an excellent UI

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Uso Vanchat da diverso tempo e funziona benissimo! Migliorano sempre , grandi

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Great chat feature for Shopify – thank you! I’d recommend it to everyone.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

VanChat AI has significantly improved our customer communication. The chatbot responds quickly, accurately, and with a natural conversational tone. I really appreciate how easily it can be customized to fit our needs, whether for customer support or product advice. The dashboard is intuitive, and the website integration was seamless. Another big plus is the perfect balance between automation and live chat — allowing us to handle inquiries efficiently while maintaining a personal touch. In short: a smart, reliable, and modern solution that truly adds value. Highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

This seems to be a game changer to assisting customers on our website, and helping them to find the best product to fit their needs. I'm new to it, but will update with more experience using VanChat.

Using app

4 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Great customer service app - really helps!

Store

Yuve

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

VanChat is the ultimate unmanned chat bot solution built specifically for Shopify. Unlike generic chat tools that rely on clunky integrations, VanChat is native to the Shopify ecosystem—meaning setup is effortless, performance is smooth, and everything just works out of the box. What really makes VanChat stand out is its ability to provide instant, intelligent responses around the clock without needing a live support team. The automation feels natural and on-point, delivering clear answers that guide customers through their shopping experience. Whether it’s reducing cart abandonment, handling FAQs, or improving conversions, VanChat works quietly in the background to keep your store running at its best. For any Shopify merchant looking to cut support overhead and create a seamless customer journey, VanChat is a must-have. It’s reliable, scalable, and designed to grow with your business—all while staying simple to manage inside Shopify. If your goal is to save time, lower costs, and deliver a frictionless shopping experience, VanChat is hands down the smartest chat solution for Shopify.

Using app

12 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 11, 2025

It's completely eliminated my need for a customer support line. My customers feel like they're talking to a real person, and I spend very little time on customer service anymore. It's an absolutely fantastic app

Store

Monegla

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

I have used many different chatbots and VanChat is the best one I've come across. It is incredibly accurate and detailed in response when you take some time and load training data to the agent. I'm thoroughly impressed and I think you will be too.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Vanchat funziona benissimo! Nel tempo non fa che migliorare e migliorare, è sorprendente ed estremamente utile per rispondere a tutti i clienti

Store

Mito

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

9/15/25: Since adding VanChat, it’s continued to be a real game changer for my store. The chatbot handles questions instantly, helps recommend products, and even tracks orders, saving me so much time. Their support team has been incredibly responsive, always stepping in quickly whenever I’ve had questions. Overall, it’s made customer service smoother and created a better shopping experience for my customers. This has provided multiple sales already based on the chatbot 8/28/25: VanChat has been a game changer for my store! Setup was straightforward and the widget blends beautifully with my site. The chatbot feels natural, handles customer questions instantly, and even helps with product recommendations and order tracking - which saves me so much time. I love how responsive their support team is as well; they jumped in quickly and walked me through the details when I had questions. Overall, it’s a powerful tool that makes customer service smoother and creates a better experience for shoppers. Highly recommend for any store looking to step up their service and conversions!

Using app

20 days

Total reviews

21

Average rating

2.7

5 / 5 Share

Aug. 22, 2025

This is the best AI customer service software I’ve used so far. The logic is clear, and the responses are accurate; however, later on, it will require training the bot with more reference materials. Overall, it’s very good.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

VanChat is very powerful, and its self-learning capabilities save us a lot of time and allow the AI assistant to be activated immediately. It provides powerful shopping guide functions, just like a real assistant, and can provide customers with accurate recommendations. We hope that for questions it cannot answer, it can directly transfer them to customer service so that we can intervene in the conversation in a timely manner and resolve customer concerns.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Great tool, very impressive so far. Also very nice and helpful support team!!

Using app

5 days

Total reviews

1

Average rating

5.0